Hi. You probably have orange spots on your beloved Mac screen and are wondering what to do right? The good news is you’re not alone. The bad news is that there is still no recall/extended warranty by Apple. I’ve been tracking the orange spots on my MacBook since August 2018. Since then over 64,000 people have viewed this page and more than 500 have left comments below sharing their screen issues. Have a read through the timeline, then be sure to add your voice to the ever growing comments section…
Table of Contents / Quick Jumps
- 180805 – WTF is this? – Let’s start at the beginning…
- 180806 – Oh No, it Happened Again!
- 180807 – Unexpected Twist
- 180809 – System Optimization
- 180927 – Momentum is Gathering
- 181220 – Learning to Live With Spots
- 190604 – Making Progress – LEGAL UPDATE
- 190612 – Lawyering Up – LEGAL UPDATE
- 190809 – A Bunch of Updates: Class Action News, Seeking New Layer, Louis Rossman’s Take, Heat Problems & Mail Chimp
- 191101 – Stats, Legal & Press
- 191215 – 61 New Cases In The Last 45 Days!
- 200127 – Letter to Apple
- 200306 – Maybe we’re F@*ked…
- 200624 – My Repair Story
June 12, 2019 – Lawyering Up!!! – READ THIS!!!
The Short Story: This is so important I moved it to the top. I met with a lawyer today that is serious about taking this issue up with Apple!!! The best way YOU CAN HELP build this case right now is to leave a comment below ensuring you use your proper email address, we need to be able to follow up with you. (Right now we are focused on MacBook Pro users who are experiencing the screen splotch symptoms elaborated on below.)
— IMPORTANT COMMENT INFO —
a. If you’re having problems leaving a comment below, please follow the link below to a Google survey that will collect the required info.
Link: http://bit.ly/MacBookPro-Spots (Link will open in a new tab/window)
b. Please note I manually approve comments so it may take up to a week before your comment shows up below.
c. Due to the volume of comments coming in these days and a lot going on in my life right now, I’m no longer able to reply personally to the vast majority of them. Sorry about that.
The Long Story: I like telling long stories so here’s one. A couple weeks ago I was hired to do corporate headshots / portraits for a local law firm in Seoul. The boss and I had a really causal pre-shoot meeting to discuss his needs and over a burrito and beer (just me because I’m freelance and that’s how I do at lunch). Our discussion meandered over to law. I said, “Mr. Law (not his real name, but wouldn’t that be great) can I ask you a question?” and proceeded to tell him the very short version of the events below:
“I paid a ton of money for my Macbook Pro, these orange spots appeared out of nowhere on my LCD screen, they meander around, gravity and heat seems to affect them, I decided to document the problem on my blog and now, 10 months later, over 300 people have left comments saying they’re having the same issue. I’m getting more comments with each passing day.”
Mr. Law picked up his phone and made a call to his contact. His contact was interested. My iMessage pinged with his contact’s contact info. I contacted him by text a week later, there was a lot of contacting:
“Hello Mr. Justice. My name is Greg. Mr. Law suggested I get in touch with you regarding a prospective class/group action vs Apple. About a year ago I took the time to blog about my issue with the 2016 MacBook Pro and since then I have had about 300 people report the same symptoms and problem. I have all their emails. Here’s the post if you care to look at it. The comment section is quite interesting!”
Maybe a week later, when I had forgotten all about it, Mr. Justice sent me this text:
Hi, Mr. Samborski. Can we meet on Wednesday afternoon at my office?
For some reason I felt like I was in a movie. So we met! It was a really interesting conversation. Of course it would be foolish to reveal our strategy here. Details will be forthcoming so stay tuned! In the meantime we could really use your help:
1. PLEASE leave a comment here if you are experiencing this problem with your MacBook Pro and be sure to include the following:
a. Is your MacBook still under warranty / extended warranty / Apple Care?
b. Has Apple ever fixed this problem for you under warranty?
c. Have you ever been quoted a price to replace the screen, if so how much?
d. Have you already paid for a screen replacement, if so how much?
e. Have you had your screen replaced more than once due to the same problem? If so how many times?
We will soon be following up with individuals using the email address they left when commenting. The plan is to mail out a Google-forms survey to collect all relevant information, begin the litigation process and keep you updated. I will announce here when that email has gone out and link to the form as well.
Please note that there is no “payout” for consumers in this case. If you’re hoping to get a huge settlement and go on vacation that’s not going to happen. The best case scenario is that Apple creates an extended warranty program to replace screens of affected MacBook Pros for a free for the next few years and reimburses anyone who has paid to have their screen replaced when they shouldn’t have. The worst case scenario is that Apple does nothing, which is pretty much where we stand right now.
That’s all I have right now. Feels good to see something happening. Feels good to be fighting for justice!!! ✊✊✊
If you came to read all about the signs and symptoms from the start read on!
180805 – WTF is this???
Frankly I’m surprised more MacBook Pro users haven’t filled the internet with endless threads about their LED screens showing weird discolouration. From my experience with faulty logic boards, shoddily soldered GPUs and throttled iPhones these problems are rarely isolated instances.The closest I came to finding information about the problem was this article in the Apple Communities titled “Orange Discolouration from Bottom-Left corner of MBP Screen”. But get this, it was posted March 3rd 2011. It could very well be the same problem, Louis Rossmann has made a number of excellent videos detailing Apple’s repeated engineering flaws. This really isn’t intended to be a “let’s bash Apple” post, after being a die hard Apple evangelist for 15 years, having converted 20-30 PC users in that time, I’m just tired of the paying premium prices for underwhelming, underperforming hardware and the company that just hit a 1 TRILLION DOLLAR market cap not even having the decency to admit when they’re f’d up and solve the problem. There, I needed to do my part and put that out there in the hopes of forcing some change. On to my issue… and probably yours.
Below you will find a log of containing all relevant details regarding the spotty screen issues and a timeline that will be updated as I work my way through this issue. If you have any info, suggestions, resources or comments please leave them below so that more people can find and fix this issue.
Computer: Apple MacBook Pro 15″ 2017 Touch Bar
Symptoms
-LED/LCD Screen has orang-y yellow-y spots/patches (looks the same as when you put pressure on an LCD or an oil drop on wet pavement)
-screen spots/patches occur along the very left site of the screen, from top to bottom
-screen spots/patches DISAPPEAR slowly and completely over a few hours when laptop is open!!!
-screen spots/patches REAPPEAR when laptop is closed for 30+ minutes and opened
-screen spot/patch size and intensity seems to correlate to duration that MacBook is closed
Hypothesis
-Heat and/or magnetic field
Timeline
180805 – WTF is This?
-10:54 Slid MacBook Pro out of computer sleeve of fully loaded LowePro camera backpack
-Noticed large orange-yellow faded spot on upper left corner of LED display immediately
-Assumed the only thing that could have caused it was excessive weight/force from camera gear sitting on computer (though this had never happed in the past 8 years)
-Searched for similar problems with MacBooks but found more faulty pixel and crack/break type issues than discoloration
-Confirmed I still have 2 years of Apple+ Care (Thank god!)
-12:36 Spots/discoloration on LED display has completely disappeared!
180806 – Oh No, it Happened Again!
-08:40-Close MPB and load into the same LowePro camera backpack.
-This time the bag is almost completely empty, no camera gear, no magnets anywhere (I checked just incase), just some sun screen, business cards, small SSD etc.
-12:49 Take computer out to work at cafe, large orange-yellow spots along left side of screen
-This time there are more spots and they are larger than before
-Took a screen shot, no spot on screen shot which means likely not a software issue
-I decide to compile a blog post with all the info I have so far
-13:31 left corner spot has disappeared/dissolved/faded again, lower orangey band faded but still visible
180807 – Unexpected Twist
-11:05 pulled laptop from camera bag after it had spent about 12 hours closed in there
-This time the orange discoloration is along the RIGHT edge of the screen!!!
-This is unexpected and interesting because I intentionally placed my computer the opposite way around in my camera bag…
-So now I’m stumped, I checked for magnets in my bag AGAIN and nothing, there’s nothing in there and nothing has changed from any other day during the last 6 months of use
-Is it GRAVITY? This is X-Files shit…
180809 – System Optimization
I realized that this issue was not going to go away anytime soon so need to optimize this log book. From today I’m going to simply take photos of TextEdit with the date, time and details of the incident. If anything extraordinary happens I’ll put it in text here…
180927 – Momentum is Gathering
Today I replied to the second comment on my page from a user with the same problem. This article is now second from the bottom on the first page of google when you search “macbook pro screen discolouration”. I’ve gotten so used to living with this issue I stopped documenting it. I still get the whacky colors when my MacBook is closed. They still disappear over time when it’s open again. The best possible explanation I have thus far is that it’s gravity related. Read the comments below to see what others are saying and be sure to log your issue here so we can raise awareness.
As I mentioned in my reply to a comment below. I’m going to wait until my slow season before bringing my MacBook in under Apple Care. This is why I always get 3 years coverage now. Shit like this always happens to me with their products. Still, I love the OS, and some aspects of the hardware… Seems I need to have a backup MacBook if I really wanna be productive.
181209 – You’re not alone
I thought I’d share some stats today. I posted this article August 6th and since then there has been a steady increase in hits on the page. Now part of this certainly is the result of having reached top page rank for searches related to “orange smudges on screen”, the page is simply easier to find, but, there is no doubt instances of these spots are becoming more common. If you look at the comments below, you’ll note many Mac owners are saying the problem JUST started occurring (usually right after their apple care expired).
My plan was to wait until slow seasons to bring in my MacBook. I have three years of Apple Care so I wasn’t too concerned, until now. Sine this problem my MacBook has had a few minor accidents including a drop on the floor (someone tripped over the tether cable) and my iPhone dropping on it which caused a minor dent on the aluminum screen casing. I’m worried Apple may try and argue these accidents caused the screen symptoms and I really have no way to prove that this damage happened after the fact. I can only hope that this page will back me up should I encounter any pushback. I’ll post a photo of my current screen situation soon. It has pretty much stayed the same.
181220 – Learning to Live With Spots
I’ve been living with the yellow/orange/purple LCD spots for four months. Here are my longterm observations:
-The spots generally hang out at the bottom of my screen when my notebook is open on the desk for prolonged periods
-The spots never disappear they just migrate
-The spots don’t appear to be getting any better or worse over time
-The spots to still migrate when my laptop is carried/placed in a different orientation
The best theory I’ve heard so far (from the comments below) is that some of the liquid crystal has been smooshed out of the display and now drifts around freely. This would explain why the spots move and seem to be affected by gravity.
The LCD should not be so susceptible to pressure/popping. We have carried our MacBooks in our back packs and briefcases for years without issue… after all, isn’t mobility the very reason we fork out two to tree times more money on a laptop … so that we can carry it around?
190604 – Making Progress – LEGAL UPDATE
I’m super slammed with shooting, editing and a major family transition but I have some updates for you! I will share in point form:
1. Legal Progress – Mr. Kim, the lawyer looking into this case, has now shared with me the specific information we need to collect from each person who wants to be a part of this case. I had to redesign a lot of my initial Google form. Right now there are two groups:
a. People who have commented on this post below
b. People who couldn’t comment for some technical reason so they left their response on the Google Form.
c. Very likely people who responded in both places – please don’t do this yet!
I just contacted 10 of the 75 respondents on the form to see if they can go back in and add to their answers. I suspect this will not work since I turned on the edit answers part half way in and added more questions. If it doesn’t work I will likely have to create a new form and ask all respondents to resubmit 🙁 I’ll keep you posted.
2. Press Coverage Progress – I was contacted by a journalist who wanted more details. He’s written a story on the issue and says it will get wide coverage if released. I told him everything on the blog is public info but I can’t share any more details such as your personal info and the results from the Google Form firstly because of you privacy and secondly now that a lawyer is involved we need to run everything by him. Still, great to hear this may be getting some national/global coverage.
3. Personal Progress – The journalist above inspired me to make my own time lapse of how the orange smudges move about the scree. It took me three tries to get a production quality I was happy with lol. I hope to share it soon!
190809 – A Bunch of Updates: Class Action News, Seeking New Layer, Louis Rossman’s Take, Heat Problems & Mail Chimp
After 14 years of living abroad in South Korea I just moved my family, home, and business back Victoria, BC, Canada. It’s been a crazy two months and we’ve only scratched the surface of our todo list. I wanted to share some thoughts, observations and updates on this case.
1. Class Action Updates – The law firm I was so excited to be working with hasn’t been sharing any updates with me – because no progress has been made from the sounds of it. If I understand correctly, they need Korean consumers to come forward to pursue the case domestically. If they want to do anything on an international scale it would need to go through American/International courts and that requires different qualifications/certifications etc. I’m very happy I decided to create and host the form they wanted filled out on my own platform and that no personal details have been shared at this point.
2. Know Any Lawyers? – We are now 433 consumers strong and I’m seeing between 10-20 new incidents per week being logged between the comments and on the google form. Surely someone here has a connection to a lawyer who could help us get the ball rolling on this. If you know anyone who could assist us please put us in touch.
3. Louis Rossman’s Take – Remember Louis Rossman, the computer repair technician I linked to at the very start of this all? Well I contacted him to see if he had any interest in investigating the causes in one of his next videos. I got a short reply:
“It looks like a heat-mark. I have only see these when it fails to fall asleep in a bag while doing something CPU intensive. “
This comment made me reflect on the 433 comments I’ve received and here’s my revised theory…
4. Is Heat The Problem? – Many commenters have mentioned that the problem occurred when after they took their MacBook pro out of backpack, sleeve or case. Some have even noted the computer was hot/warm at the time.
I clearly recall a few occasions with my older MacBooks where I felt my back getting abnormally hot as I commuted by bus and subway through the city. When I slipped my MBP out of the laptop pocket of my backpack it was burning hot to the touch. The sleep function had failed to engage, the computer got hot, tried to cool itself and proceeded to get hotter because it was basically in a big insulated case. Surprisingly this never caused any noticeable damage on my older MacBooks, probably because they have an emergency overheating shutoff anyway.
I THINK my latest MacBook may have also gotten very hot in a case. Chances are it overheated and then the battery died or it shut down and that’s why I didn’t notice when I took it out of the case hours later. There have been some instances where my 2017 MBP hasn’t gone to sleep when the screen was shut and these days I pay special attention to this so it doesn’t happen as frequently.
Another repeating theme is that the orange spots occur near the bottom of the screen. Of course, gravity is one of the issues here but the heat vents are also located at the bottom of the screen so they could be contributing.
I would be interested to know if any of you can clearly recall some kind of heating issue just prior to discovering your orange splotches.
5. We’ve Outgrown Gmail – Gmail limits the number of recipients on emails so I’ll be using Mail Chimp now. The emails will be more than likely be a brief synopses of the topics covered here with links to the latest update.
Should I require more details from consumers the request will be made via email.
Once a law firm starts making progress on a case some of those updates might have to be limited to direct communications rather than posted on a public blog.
All that said, feel free to unsubscribe but please note that if you do I will assume you no longer wish to be a part of this case.
191101 – Stats, Legal & Press
I don’t feel like filling out the permanent residency forms for my wife, working on my interiors portfolio or deciding if I should drop 7k on a web designer so here I am with an update! Still feeling over whelmed by the move to Canada with so much to get organized. Sorry for the lack of action on this thing, I’ve basically been hitting “approve” on new comments for the last three months and let me tell you, a lot are coming in, especially in the last few weeks. Here’s some info:
1. Stats – I LOVE stats. So many people have filled in the questionnaire that I am hoping will lead to a successful recall, extended warranty or class action law suit if need be. I wanna share what I can:
661* – Number of comments now on this article! (Note this number includes multiple comments by the same person and replies so not entirely representative of people with the issue)
340 – Number of people who have responded to the Google Form I created to collect more information about their problem. THIS IS GREAT! This number is under representative as I started the form long after the blog so I’m sure many of the initial commenters didn’t fill it in yet.
2018 MacBook Pro with Touch Bar – Computer year and model most affected by the issue
11 – Number of commenters who had their screens replaced one or more times
11 – The number of commenters who have had the issue AGAIN after screen replacement
40% – Number of commenters who have paid nothing for a screen repair. Note this MAY be because Apple took responsibility or they had extended Apple Care. 60% of people who brought their machine in ended up paying around $800 USD!!!
0 – Number of lawyers I have found willing to take on this case (Don’t despair, I’ve only asked two so far! 🙂
2. Lawyers – I need to reach out to more lawyers. I just did a search for class actions against Apple to see which firms do that kind of thing in Canada and the USA. My friends, this is where you could really HELP ME.
If everyone who commented here just took 10 minutes to send ONE EMAIL to a law firm with a link back to this page we would have reached over 400 lawyers!
You will have saved me 66.67 hours! That’s nearly two weeks of full time work!
3. Press– I’m surprised more of the tech and Apple news sites haven’t started writing about this issue. Let’s share this page with them and generate some press. Again, if you have leads or can simply send an email to the editor it would be a huge help. All you need to do is share a link to this page, the story is almost written for them already.
191215 – 61 New Cases In The Last 45 Days!
I just approved 61 comments since November 2nd 2019. That’s a NEW ISSUE EVERY DAY! I’m currently on a big job in NZ so I haven’t had time to do anything on the legal side 🙁
Everyone, I really need your help with the legal. I believe we have all the evidence we need here. Now how do we take action? Please leave advice in the comments!
I’ll leave you with a photo of the Tongariro crossing here in NZ 🙂
200127 – Letter to Apple
I was looking though my google analytics today. I noticed a lot of referral traffic coming from these two Apple Discussions:
https://discussions.apple.com/thread/8569317
https://discussions.apple.com/thread/8584952
It was the usual copy paste answer from some super keener volunteer using the standard help desk approach: Show Empathy, Restate Problem, Refer to Service Center / Help Forms / Feedback Link. So I decided to try it.
I followed this link Feedback – MacBook Pro – Apple
and wrote this…
Hello Apple,
My name is Greg. Me and 500+ other customers are experiencing a phenomenon where orange spots appear on our MacBook pro screens: gregsamborski.com/macbook-pro-led-screen-discoloration-spots-15-2017-touch-bar/
Being Apple, I’m sure your geniuses have alerted you the issue.
Today I’m asking that you please offer a recall, or, an extended warranty program on all affected devices. As a long time Mac user and evangelist I, like everyone else, am disappointed that a premium machine spent over 3k on suffers from this issue and that it has not been acknowledged. You would make a lot of people in my situation extremely happy, and maybe even earn back their loyalty, by doing the right thing and addressing the problem.
Please let me know what you can do! Thank you.
Greg S
200306 – Maybe we’re F@*ked…
I just approved 100 more comments on this post. That’s 100 new cases of botchy screens. That’s not why I’m feeling shitty though.
A couple weeks ago I decided to reach out to finally take some action and reach out to the six most Mac-centric websites that came up on a google search. I wrote a brief but detailed email:
Hello Apple Insider,
I’m writing today in the hopes you can help me and at least 600 other loyal Apple users put some pressure on Apple to acknowledge they have a screen manufacturing defect in their 2016-2018 MacBook Pro line.
I have documented the “orange splotch” phenomenon meticulously on my website for over a year: https://gregsamborski.com/macbook-pro-led-screen-discoloration-spots-15-2017-touch-bar/
The page now gets over 5,000 hits a month and there are now 783 comments (new ones coming in every day) which I highly recommend reading to get a better understanding of the scope of the problem.
I also have a google form with 522 responses and counting where users have provided all their details including names, email addresses, serial numbers, country of origin… everything needed to prove there is an issue and maybe even get to the bottom of it.
I have raised the orange splotches issue with Apple via phone support and through their online forms but am getting no response. Perhaps with enough media attention they will do the right thing and offer a recall or extended warranty. If you don’t want to be associated I understand, perhaps then you can share some ideas about whom I could contact.
Please help me bring some accountability to Apple. Hundreds if not thousands of people will be most appreciative!
Sincerely,
Greg S
From six emails I got one single response and it was quite depressing:
This looks very much like an overheat of the LCD, which can be caused by a large number of factors internal and external.
-Mike Wuerthele
I have a large amount of service data collated, and while it’s great you’ve got the 5000 hits a month and the 522 responses, there isn’t even one tenth of one report to Apple service of this per month, per service location. That doesn’t mean that’s all there are — but Apple doesn’t pay one whit of attention to online efforts.
I see you’re speaking about a class action. What Apple will do is show the court this data, briefly discuss how many MBPs they sell per quarter (2 million plus) and point to maybe 100 of these a quarter, well under and kind of statistical probability, and lost in the noise of failure analysis.
And with that, ends your class action. Even with 100x the failure rate assuming you have 1000 responses coming soon, you won’t get a class certification.
So. What you need to do is get everybody who’s having the problem to get a case number, and a diagnosis. Maybe even a repair. And yes, that repair cost is going to hurt, considering that the same heat mark can be generated by user abuse. To be clear, certainly not all of these are user abuse, and I’m sure some are caused by a machine that hasn’t been rebooted recently not going to sleep properly.
But, unfortunately, this is the road. Keep in mind, that the failure rates on the 2016-2018 keyboard were much, much greater than your 1000 responses x100 for Apple to do anything about it.
Good luck. Keep me informed!
AppleInsider.com
I’m not giving up but I’m quite dissuaded right now. Come on people! How can we pull together and make something happen? What if we created a month of action were we all posted to Apple accounts across all social media platforms to try and get some attention? I dunno, I need some idea here!
200623 – My Repair Story
I’m sitting at my desk with what is nearly a brand new MacBook Pro. Sadly it’s just a new pile of the same shit but at least I might get another 2-3 years out of it before I switch back to a PC after 24 years of Apple loyalty. Here’s how it all went down.
Why it took so long
My first orange splotch appeared in August 5th, 2018. I dealt with the issue for almost TWO years for a couple reasons:
1. Time: I was so busy with photography work I simply couldn’t go without my primary machine for more than a day.
2. Longevity: As I started seeing more and more comments from users who had experienced the same issue multiple times, I decided I should bring it in at the end of my Apple care so I could get the most out of my machine.
The Process
A month away from the expiration date of my 3 year Apple Care I called Apple tech support to try and convince them to replace my machine with a new one.
The first customer service representative basically followed the script explaining showing some empathy and explaining that I had to follow the the proper repair procedure and at least give Apple a change to try fixing the problem.
I managed to get the call escalated and had a pretty terrible customer service experience. Right from the beginning I felt she was on the opposite team, determined to hold her ground before even listening to what I had to say. It was about winning for her.
I spoke from my heart – strangely I got a little emotional, there was a quiver in my voice which I wished would have been more assertive. I guess it was an appeal to emotion. I explained my 24 years of loyalty to Apple, how I had personally convinced dozens of PC users to switch to Mac during my time in South Korea. I shared stories of how nearly every Apple device I owned broke prematurely, my 2012 MacBook GPU came unsoldered and how my iPhone 6 was throttled. She softened slightly.
I made her, let’s call her Lisa, aware of this log and the 600+ Apple users who where experiencing the EXACT SAME ISSUE. My argument was, the screens and keyboards are defective, they continue to fail, I don’t want a new version of the same failing machine, I want a different model Mac of equivalent or better spec.
“You should have brought the computer in for repair sooner, why did you wait?”
I was shocked. Lisa was blaming me! I explained that I wanted to get the longest possible life out of the screen after warranty because for all I know if I had replaced it a year ago it may have failed a year and a day later and I would no longer be covered. Lisa claimed they could have made an allowance for a computer a few days outside of warranty but I have trouble buying that when Apple has been so difficult to deal with on every other issue I’ve raised in the past.
I asked again if we could simply replace my machine with a different one. Lisa told me quite clearly this was not possible. Apple had to be given the chance to repair the device. If the same issue(s) is/are repaired multiple times then a replacement machine can be requested.
Does Apple not realize that a large portion of their MacBook Pro users are professionals who can’t afford to be without their computer multiple times in a week/month/year?
I asked Lisa, “What happens if you repair my screen and then the same thing happens again?” She told me all repairs were warrantied for one month. I said, “But what if it happens after two or three months?” She couldn’t answer. She told me not to be so pessimistic, not to consider the “what ifs”. I argued that if a mechanic fixed a broken windshield wiper motor and then the exact same motor broke again due to no fault of her own that would be totally unacceptable! She couldn’t answer.
By the end of the call I felt Lisa becoming slightly more human. She seemed to acknowledge that Apple does have some issues and reminded me to keep an eye on the repairs. It almost felt like she wanted me to find the same issue multiple times within that month so the replacement could be approved. But, she wouldn’t waiver.
The Apple Tech
I visited the Apple Tech nearest me, Let’s call him Brad. He was a nice young geeky guy who certainly knew his stuff. Initially he took the same by the book approach everyone at Apple does but as we got to know each other and I shared this story and my knowledge of Apple’s shortcomings he started to empathize and even agree at times. My goal was to get him on my side, fighting with me for good, not evil.
Brad took one look at my screen and confirmed the presence of orange splotches. He then visually inspected the condition of my computer body and that’s when what I feared would happen did happen. He spotted a few dents and gouges and that instantly put the blame on me. It didn’t matter that those things happened AFTER the splotches, I had no way to prove it.
I didn’t give up though. I made the same emotional appeal to Brad I had made to Lisa. I wasn’t angry, I was a frustrated, let down consumer tired of paying premium prices for bargain basement quality. I was professional who relied on this machine for my livelihood and now I had to not only go without my machine but incur a $100 user error deductible. I showed him this blog post and urged him to try and push it though as defective. He took photos of the damage and submitted the claim letting me know that Apple isn’t very fast to respond in these cases.
Luckily I was allowed to pickup my computer that evening and use it until we had word from Apple on what would happen.
The Keyboard
When I got home I noticed my control key which was constantly falling off and half white due to regular use was securely attached and black again. At first I thought the whole butterfly keyboard had been replaced but as I typed away I experienced the same frustration with double key strokes and typos galore due to a keyboard so sensitive that just blowing on it would engage some of the keys.
When Brad called I asked if he had replaced the keyboard or just the key. He said it’s standard operating procedure to replace just the sticky keys fist. Can you believe this? On a keyboard that is so poorly designed that Apple has been forced to offer an extended warranty program they still try and save some money by replacing the individual keys first!!! I can’t even express how infuriating this is.
Brad asked if I was still having issues. I told him I was. I had even gone so far as to disable double inputs in the System Preferences. He said he would look at it again next time.
More Problems
About a week later Brad called and let me know he could swap out the screen at no charge. I don’t know if Apple approved it or he just took the initiative. It only took a few hours!
When I retuned to pickup my computer Brad informed me my entire keyboard would need replacing AND that my battery was very bloated so that would be swapped out too. We just had to wait for the parts.
I was feeling good about my decision to hold off until the last possible days of Apple Care for all the repairs. How would I have ever detected the swollen battery had I swapped out the keyboard and screen a year ago and it wasn’t showing any signs then?
The Final Result
I’m sitting here now at what is pretty much old brains in a new body. The entire top screen panel was replaced. I didn’t realize just how terrible my previous keyboard was until now. I seriously believed my typing skills were deteriorating and partly to blame. It’s so nice to feel feedback again!
I’m guessing the keyboard replacement required replacing the entire top panel and this is why there are no longer any dents in mine. Hey Apple, remember when you didn’t solder and glue all the parts together? Maybe try that again so it doesn’t cost you so much to fix your mistakes.
Apparently I have a new battery as well which is welcome because we know how quickly iPhone and MacBook batteries can loose their capacity with regular usage.
Looks like only the bottom panel remains unless Brad moved my sticker over to a new one.
How do I feel about all this…
Relived – relived that I was able to get a new screen, keyboard and battery that may work for another 1-2 years.
Fucking MAD – pissed off that after dealing with these issues for two years and spending 20+ hours creating and curating this page filled with the voices of hundreds going on thousands of Apple customers I had to fight and claw every inch of the way just to get parts that are clearly defective repaired without a deductible. What happened to going above and beyond Apple?
Sad – Sad that the majority of you don’t have Apple care and therefor will have an even harder, in most cases impossible struggle to get Apple, the wealthiest company in the world, to fix defective machines you and I spent months and years saving for because we believed we were getting a premium, high quality product that included exceptional customer servic.
Disappointed – Disappointed with this latest saga in my growing history of struggles with Apple products. Disappointed I will have to abandon an OS I really love and believe in for Windows because Apple no longer cares about their consumer.
Final Thoughts
I wish I could have done more for everyone. I really thought if we showed Apple what was happening they would take note and correct it. I tried to get press. I tried to get lawyers. Corporations like Apple are able to isolate themselves from their consumers. Speaking to someone who can make a difference there is like trying to reach someone at google or facebook. Service bots, user forums and repair tickets are as close as you can get to these companies. The people who run the show are so well insulated.
At the very least you have this log and I hope it helps you win over your Apple Tech. Share every victory and defeat in the comments to keep inspiring others! Justice!!!
hello there
i have same issue , i have MBP 13″ 2017 ,yellowish color move around with gravity !what should i do !?
thx
Hello Haesam,
Sorry to hear you have the same issue mate. Do you still have Apple care on your machine? Mine is good until 2020 so I’m just waiting for a slow patch in my photography business before bringing it back to Apple. Even if that advice doesn’t help your leaving a comment hear is helping evidence that this is a manufacturing issue and Apple needs to fix it.
Hey Greg, when I brought my 2017 MBP in for the keyboard recall, I just bought an identical machine for the duration of the repair, migrated them with a TB3 cable and returned it for a refund when the repair was done.
Keyboard recall? Wow, I haven’t heard about this yet. So you were able to get a full refund? Has your new MBP showed any signs of orange spots?
ya the keyboard recall was huge. all the macbooks with those super low profile keys over the past few years. I only keep my laptops for 11 months, so I sold my fresh new 2017 MBP (apple replaced most of the computer to complete the repair, even the display because they scraped it lol) and bought the max config 2018 15″ i9, which so far only seems to have some residual migration bugs. (new hardware always freaks out some kexts, and I have a lot of them) Whenever one of my apple devices has to go in for repairs, I always buy an identical/equivalent one to use so I dont lose more than a few hrs of work (I run my own biz). Thunderbolt migrations are fast with a genuine TB3 cable.
Wow , 87 comment since September with same problem :/ , unfortunately i am out of warranty ,,, i think 2 things may coz the problem
1- small amount of pressure , like stuff of bag with laptop
2-heat and temperature , (i put my closed lid laptop in my backpack with full charge , after 10 hours i found it fully decharged in my backpack , it happend one more time but this time i catch it hot as hell with maximum fan speed and 13 present charge , and never happend again ) after these , i notice yellowish tint on my screen .
Apple should extend apple warranty for this
Sorry to hear that, I agree they should extend. Hope they issue a recall. Thanks for sharing.
I remember having the same issue once.
This EXACT same thing has been happening to me. I got the screen replaced back in January. Came back over the summer. Just sent my laptop in again today. Waiting to get it back and see what they did this time. I had the exact same thought pattern as you. Backpack tests, flipping the laptop, etc.
I suspect this discoloured “screen gravity” issue is just starting to rear its ugly head in the 2017 MBP line. Just to confirm, the first time you brought your Mac Book Pro in it was for the same issue? How did they respond? Did they provide any answers? Was it covered 100% under Apple care? Thanks for sharing your issue here. We are building a case!
mbp 15 2016 touchbar. Same problem. I tolerated the rattling in the monitor. This yellow blotch is just absurd. My productivity is going to take a hit and so much hassle
I feel ya. This is why I’m gonna wait until Jan to deal with it, peak season for me, can’t be without my computer.
Hey how is going my macbook pro 2016 13″ have a same issue
Not gonna take any action until Jan. Did you bring yours in?
Nah my Apple Care expire last year 🙁
Yup, mine just started doing this yesterday!! I have a 15 inch macbook pro 2017 model with touchbar
Sorry to hear that. Suddenly a big spike in people leaving comments about this issue.
I have the same issue! mine is light yellow on the left, right, and some yellow spots in the middle. I have a MBP 2017 touch bar. The exact same thing happened for my friend, except his is darker yellow. I have no clue why is it happening, but I have warranty and I will go to apple store on next Monday.
My spots now seem to be lasting longer and kind of tinting the whole screen. Let us know what Apple says!
I think spots are getting worse! But I could not make it on Monday, so I rescheduled it for Friday. Hopefully I will make it.
I’m sorry you’re dealing with a full-screen tint, mine has been getting worse as well. It was particularly bad when I opened up today fully covering the right side (like just under an inch wide top to bottom) and almost vignetting the whole screen in a slightly lighter yellow.
Hi everyone,
I’m living exactly the same issue on my Macbook Pro 2017 Laptop. When I take it off the bag after carrying it with me for few hours and turn it on, the orange spot on left side of screen appears. When I switch it to the sleep mode and come back after a few minutes it is gone or became smaller. Did any of you somehow find the real cause of this issue? Unfortunately, my Apple Cover finished just 2 weeks ago. I do not know what to do and how much it will cost me to repair.
That’s too bad that your Apple Care just expired. I don’t think you’re out of luck though, given the ever increasing amount of interest in this post I suspect this is a wide spread issue / flaw and that Apple will have to extend the warranty for this issue. Try bringing it to them and let us know what they say.
I’m living the exact issue. Everytime after I carry my laptop( Macbook Pro 2017 15″) in my bag, yellow tint starts to appear on screen. Did you find any cause or solution to this issue? So, I guess plenty of Mac users live this trouble, especially ones with MBP 2017. Unfortuantely, my Apple Warranty just expired 2 weeks ago, due to fact that it was valid for just 1 year.
That’s too bad that your Apple Care just expired. I don’t think you’re out of luck though, given the ever increasing amount of interest in this post I suspect this is a wide spread issue / flaw and that Apple will have to extend the warranty for this issue. Try bringing it to them and see what they say.
Hello, I am living the same problem and all i wanted to know is will it getting worse or lead to blackout screen? If we don’t replace the new screen.
Mine doesn’t seem to be getting any worse, just annoying.
Also on a 2017 MBP with touchbar–– same issue. https://imgur.com/a/8Hr3n59
Sorry to hear that man. Keep us posted on your progress.
I have the same problem, will try to see what the apple support says. Has anyone so far handed in their computer and received a response?
One just came in!
UPDATE on apple repairI had the same issue and I commented down below. I dropped my lap top at apple genius bar to fix it, and today I got my lap top back. I have a MacBook Pro 2017 touch-bar. So, it took them THREE ***** weeks to fix the issue! :|:|:| Why? Because THEY said that there is a shortage on the part! What part? They’ve never said! So I have the report that saying what did they replaced. It has two items:Description: * 1. Display Assembly Space Gray Symptom: Bad Spots (Mura)
* 2. Top Case with Battery ANSI Space Gray Symptom: Internal Speaker – Distorted Audio/Sound
I have a warranty and it did not cost me anything. My warranty will be ended in 20 days I think. Hopefully nothing else wont happen AGAIN! I am SO pissed off Apple! 😐 This is the second time that I’m going to the apple genius bar to fix a ***** MANUFACTURE PROBLEM!
Three weeks is long time! Typical Apple not to acknowledge the fault publicly. Glad to hear they is was still covered under warranty. Thanks for sharing.
I have a 13″ MacBook Pro (no touchbar) and have experienced exactly the same situation. For a time, I was convinced it was pressure of some kind on the laptop and purchased a more protective case. But I just put it away in a bag with nothing but the sleeve and didn’t even move the bag, and still the yellow spot has returned. It’s as if simply being closed in the perpendicular position for a few minutes is enough to cause this very distracting defect. I’ll try the Apple Store as soon as I can get an appointment.
Sorry to hear that. Let us know how it goes!
Hi there, I have a MacBook Pro 15″ w/ Touch Bar (late 2016) and have been experiencing the same issue. I took my laptop out of my book bag (where I have stored it for almost two years with no issue) and the right side of the screen had a yellow tint to it. It slowly faded, and after leaving it sit on my desk overnight it was gone. I put it in my backpack to take to class and when I got there, the left side had the tint, albeit very light. It has since disappeared but I am worried as to why this keeps happening. For a laptop that I paid $2700 for, I feel that this shouldn’t be happening, especially with the care that I handle it with. Has anyone had any luck with figuring out what is going on and how it is fixed?
Side note: I do not have AppleCare on my laptop.
Certainly should not be happening. Lots of accounts here so I’ll be interested to hear what they say about a screen that doesn’t have apple care. Really hope it works out for you. Keep us posted.
Just noticed it to along the bottom of the screen for the first time. I had it before when I left it on the side one time. 15″ MacBook Pro 2017
Ya it’s really strange how it moves around… alien!!!
Hi there, I’ve been having the same issue! Light orange/yellow area most in the bottom left of my screen. I thought it was a problem with the protective screen cover I placed on my Mac’s screen but after looking it up, it’s obvious that it isn’t, and is some kind of hardware issue. I have the 2017 MacBook Pro, 15″, with Touchbar. I am going to wait until my next break in university to see if Apple can fix my screen. Love its aesthetic, sleekness, and network and convenience factor as so many people use their products, but the company isn’t satisfactory for me anymore; it hasn’t been for a while now.
I feel you. I’m still pissed they took the SD card slots out of all their machines, as a photographer I used it ALL THE TIME. The thing holding me back from making the switch to another brand is the OS, I still think OSX is the best one out there for my needs.
one more voice experiencing basically the same issue – though i never had it bad enough for it to go into the purple range…
has anything better than bring it to apple support come up yet? and is anything know about whether or not they will cover this outside of apple care?
Sorry to hear you’re facing this too. Based on the feedback here seems like Apple is not sharing any info about the problem but has fixed the issue with a screen replacement for the few that brought it in and updated us here. Not sure if anyone was outside their Apple Care.
I have had the exact same problem for a few months, I don’t have Apple Care I hope Apple will do something about this.
Let us know how it goes for you Hayley.
Yeah the same thing is happening to me. Why though?
It’s all speculation right now, defective LCDs, would really like to know the science behind it though…
I am dealing with the same issue currently. I was using my laptop at university and when I got home I opened it and the left side had an orange smudge on it.
Yep, this is likely just the start. Mine had gotten worse and more persistent.
Hello. I had the same issue with a 15″ MacBook Pro 2018 model. Slid it out of my bag and suddenly noticed the discolouration. There was also faint discolouration all around the screen.
I handed it in to an apple reseller, and they could replace the screen without charge since it was still under warranty.
However, they did say that they have seen issues like this before and it often arises because of pressure. They then suggested to find another way to store the computer… I, like you, find this a bit hard to believe. I take very good care of the computer and can’t see that I have exerted any extreme pressures on it in my bag. Certainly nothing more than you would expect a portable laptop to handle. I used the same bag with my 2010 MacBook pro which has worked without a hitch for 8 years.
Hi Peter, thanks for the update. I don’t buy the pressure excuse, if that really is the case then the laptop is so hyper-sensitive it goes orange under atmospheric pressure! Like you, my 2012 MPB never had this issue, at times I had 15+ KG of camera gear resting on it in my camera bag. This rational also doesn’t explain how the orange smudge can shift to different areas of the screen depending on storage position. Happy to hear you got a new screen. We have yet to hear back from someone out of warranty about how this was handled…
Today after getting the laptop out of my backpack I saw these yellowish smudges on the left screen and I believe that the pressure could be a factor as I was carrying two backpacks (one for laptop and one for fitness and of course the bag for fitness was on top of the laptop). However, that does not seem enough but I was loitering at the subway which could have caused more pressure which could make these smudges appear.
Hey there, so the issue happened with me as well. I think the problem is that when pressure is applied to the MacBook the LCD liquid is pushed out of the pixels and thus moves around with gravity. I’ve seen another windows computer, not just the MacBook have the same problem, I’ve since got a new MacBook, and also a pelican case.
Just had the same issue, 2017 MBP 15in with touch. Second manufacture issue and I’ve barely owned this laptop for a year and a half. So freakin annoying.
That sucks. What was the first issue?
I am having the exact problem, mac pro 2017 w touchbar. I started to notice this only after 3 weeks that my warranty expired!
That’s some really unlucky timing. Try taking it in anyway and let us know what they say.
Same issue here, and also really not happy how things are going with the newer apple products… Many of my colleagues at uni have the same orange discoloration on their mac book pro touchbar displays. I do use many programs that require high graphic performance for renderings (blender, vectorworks, photoshop etc.), so do my colleagues, and I had a feeling that maybe it has something to do with this. But I have no clue really. Trying to get it fixed during my semester break, because apparently it takes around 3 weeks. I will update here.
Good luck, that’s a really looooooong time. Let us know how it goes.
how does it went?
Hi! For the record/building a case: I have exactly the same problem on my 15″ macbook pro 2017. The yellow area goes in and out and is often there when its been in my backpack (which it is every day since I take the computer to work). SO FRUSTRATING when you edit movies/work with colors! This is my job! I paid sooo much for this computer, took the best of the best, and this is what happens? I hope Apple admits and fix this, soon.
Thanks for sharing your situation here, I feel your pain!
Thanks for your post. For the record/building a case: same problem on my MacBook Pro (15-inch, 2016) touch-bar. The yellow area goes in and out and change location from day to day.
Got it! Thanks for sharing and do let us know how it goes with Apple Care.
your first picture looks like it could be a picture of my screen right now– same place, size, color, everything. unsure what to do but very annoyed as I am sure I did nothing to cause this
Sorry to hear it got you too. Bring it into Apple and let us know what they say.
Hello. Same issue here on a MBP 2016 15″ . Just come back from reparation of the big keyboard recall. Not warranty.
Sorry to hear that thanks for sharing.
I have recently noticed this too on my MBP 2017. I think the issue is that the lcd cant handle the pressure inside the bag on how it is positioned. I’m gonna take it to Apple Care too but because of this, I’m going to experiment on varying the position of the laptop inside the bag
The best explanation I’ve heard so far is that some of the liquid crystal gets squished out and then roams freely around the display… this would explain why the spots occur on whichever side of the screen is resting on. I carried ALL my macs for 10+ years in book bags under heavy loads and not once did anything like this happen. This is not acceptable of a $2,000+ premium laptop.
Just another comment to add to this dumpster fire. MBP 15″ 2016 Touch Bar, no AppleCare, started happening 2 yrs after purchase. Just waiting on Apple to address this with a recall.
Got it. Any indicators a recall is going to happen?
I got exactly the same issue with my MBP 15″ 2016 Touch Bar, after 1 year 7 months purchase, also got this “service battery” notification, all happening too soon for a 3000 dollars laptop……
Yep, not cool. You could pretty much buy two of any other computer for the same price.
Hello,
I bought my MPB on Oct. 11 2018 and just a few days ago discovered three permanent small purple spots in my screen. Unlike yours, my spots don’t move or go away, they just stay there. They are not big, but for the price that I paid, this shouldn’t be happening on a brand new laptop. I don’t have Apple Care as the 60 day window to purchase it expired 10 days ago :|. If anyone who’s under warranty has had the screen replaced free of charge, please update us. My Amex CR (and a lot of credit cards these days) offers an additional 1 year warranty on this purchase, so, I basically have a 2 year warranty. I will definitely show this website to Apple when I take mine for repair.
That’s awesome that your Amex gets you some extra coverage. Good luck and let us know what they say!
Hey Greg,
thanks for writing this and keeping it updated. Same issue here – spots appeared 2months ago on my 15″ MBP 2016 and are now becoming a daily issue. I’m getting increasingly frustrated since I forked over 5k for this machine, but unfortunately I am not in a place right now where I can just walk into the Apple Store and get this somehow sorted out. I’m just telling myself it’s a feature until I find the time to deal with this -.-
Ha yes imagine it’s a little Christmas fire scene to keep you warm 🙂 Keep us posted!
Hi there, happy new year to all!Mabook Pro 15” 2016, exactly same problem when I opened the macbook after a 8 hours trip by car. No high pressure, but same heat perhaps? Air conditioned all way. Just comment it here for our records. Small orange stain in the lower-left corner. I think is a mix on heat + pressure may be? Best regards! Happy new year!
Merry Christmas and happy New Year. I haven’t found temperature to have any affect on my screen yet. Are you going to bring yours in?
Hi! Thanks for the recent email. The yellow-orange stains dissapeared a couple of weeks after that incident and never return so far. As I mentioned that time, I think problem is high heat (and perhaps also pressure). I live at sea-level (Buenos Aires), that incident was as 1300 meters above sea. I never put the hot charger next to the screen any more on my bag. Eight months since that, no remains of the stain at all. Regards!
WOW, I haven’t heard any cases where they have completely vanished. Good news for you! Thanks for letting us know.
Hello. I have commented before. But thought I would mention my heat experience. I also thought heat wouldn’t affect. However, now that you bring it up, very close to when I started to notice discoloration, I had my computer shut and charging in my backpack. When I pulled it out it was very warm and it seemed to me that the computer was not sleeping. It was especially war near the top left of the base. So maybe there is something to it.
Same Issue. Really frustrating, living overseas at the moment and there are limited apple stores. Has apple released anything about this issue?
Not that I know of Steve. I hope yours is fixed soon.
Same screen issue and right speak is also break, with no warranty.
Inspired by you, the orange spot is on the bottom begin, I put the macbook upright for about 2 hours, then the spot on the bottom is disappeared and appear in left. So the spot may be some liquid.
You can’t put any pressure on these screens. You must keep laptop in hard sided case with foam and no other items inside. When you take a thin laptop and put it in a backpack or bag with other items you are going to have screen issues. You need to take proper care of you laptops. This is not a design issue, it is user error.
Okay I’ll take the bate… 1. Why have I and many of the other commenters on this post never had an issue until this current model with pressure on screens? If anything the MacBooks should be getting stronger not weaker. What is the point of Apple investing billions into shaving 1-2mm off of device thickness if you just have to put it in a protective sleeve. iPhones have gotten progressively thinner too, but they’re also boasting some of the strongest glass to date. No one would accept it if the latest iPhones were breaking more easily, in fact when it happened it was called “bendgate” https://www.youtube.com/watch?v=qkNlfMC1lzE. 2. If MacBooks were meant to be kept in hard sided cases than why on earth are the majority of cases available all soft sided?
I take the bait as well. My screen does the same thing without anything touching the laptop. Just the laptop, propped vertically against something soft. I usually put my Mac left side at the bottom, and my left side is the one that presents the discolouration. There is no pressure on the discoloured areas. I assume Apple knows that a lot of people carry their laptops vertically; they should be able to account for this.
Kelly was there EVER pressure on your screen? The theory that fits best right now is that when pressure is applied to the screen some of the liquid crystal is forced out and then drifts around freely. So now there wouldn’t have to be any pressure to see the spots, there just had to happen once. And all but one of us right now seem to agree that that pressure thresh hold is far too low for a product that is designed to be carried. 🙂
I am a college student and definitely have stored my backpack with other notebooks and textbooks in my backpack, so I assume at one point during its life, there was pressure on the laptop. I don’t find any other way of carrying it convenient or sensible for my day-to-day activities, and I know many a student who owns a Mac and always stores it in their backpack. We’re going to almost definitely put pressure on it at some time or another. And I definitely agree with your latter statement.
Laptop should work for the user, not user for the laptop. Design is about taking all aspects regarding user and products operating context. I have had HP probook for over 10 years, it still works perfectly. I have to say I like unix OS look and feel, but I doubt I will be buying next time apple again folks. There are much better laptops on the market – tested by heavy business use and abuse, and windows 10 is much better these days, linux subsystem adoption and other things. Also, since I am technologist, I have to convince about one objective reality fact – I have never had any programs crashed on Windows 10, but I did have on OS X. And Windows 10 does not need rebooting frequently as it is often stated.
just adding my comment with no solutions
same thing here on a MBP 13″ 2018 (no touchbar), it never touched the ground, always took good care of it, no heat and i’ve got a case.
2016 MBP Touch Bar 15 inch here, MacBook always carried in a sleeve in my book bag for uni. Huge orange marks moving around my screen like everyone else since last April. Out of warranty (great). Pretty sure it was pressure inflicted.
Taken to a few apple stores and talking to various people, they all wanted over 500 pounds (here in UK) for a screen replacement and no one had ever seen this happen to a screen. I did purchase my MacBook in the US so I wonder if it country specific?
Anyway, claimed insurance on my credit card to cover it – handed MacBook in and got a call saying there was an issue and the new display had smashed somehow. Went to pick it up and told they put my old display back on, and also for some reason they also replaced the bottom case and said they found a dent, but wouldn’t charge me for it. (Pretty sure they dropped my MacBook, smashed the new screen and dented the case!).
ANYHOW, after taking it home and told I can bring it back in when a new replacement screen arrives, I inspect the screen and it is clearly a new replacement – perfect condition, no orange, none of the scratches my old screen had. So I have no idea what happened to my computer. Maybe they damaged something inside and were trying to hide it from me? Worried about the integrity of my computer now… But they never did charge me a penny so far and I never brought the computer back in, so Im probably just gonna keep it as it seems to be running perfectly now.
Just my story about orange-screen-gate, something odd going on at apple…
H.F thanks for the detailed story. That’s a lot of money there asking for a screen and the details you described do sound fishy. At least you haven’t had to pay anything yet. Do update us if anything changes!
MacBook Pro 15 2016 Today I have noticed same yellow spot on my screen. Previously I noticed bluish spots. Example: https://discussions.apple.com/thread/8486087 Now this. 🙁 I owned 2009 MacBook Pro for 8 years – no issues at all, 2012 MacBook Air for 5 years – antiglare coating problems, 2016 MacBook Pro – keyboard and screen problems. From my point of view keyboard and screen are the most important parts of notebook.
I’m still not used to or liking the butterfly mechanism. I hit wrong keys all the time and the most frustrating thing about the touch bar is accidental siri and escape inputs. Home you get your issue sorted.
Me too. They did not agree to change the screen for the blue spots in the warranty. But when the yellow spot is appear, the macbook pro is out of warranty for one week.
I have the same issue…. for the second time!
Got my laptop (MacBook Pro Touch Bar 15 inch) for Xmas 2016 when they first came out, and first spots appeared just before Xmas 2017 whilst 1 year warranty was still active so I immediately got it fixed before warranty expired, thinking this was a freak issue.
And now… a year later same issues are appearing. At first spots are faded then get progressively darker. Driving me insane. I’ve just found a receipt for last time they fixed it- 550 pounds (0 due to warranty) for a screen replacement plus labour. So I’m wondering whether it’s actually the screen that is the issue or some other part. If I paid 550 pounds for a new screen AGAIN, I am starting to doubt the problem would actually be completely resolved and that’s a lot of money to just “throw away”. Very angry.
Going to go into apple store soon and see what they say- will keep you guys updated.
Twice! That’s brutal. I hope they fix it RIGHT free of charge.
show them this website, that might help a lot ! i’m sure this is a manufacture problem !
I’m in the U.K, exact same macbook year and model, had screen replaced the first time for free under warranty, second time they wanted the £550 no matter what- no exception! Went multiple Apple stores too.
This is discouraging to hear the problem is happening even after replacement 🙁
Hi everyone,
Just wanted to report that this is still an ongoing issue for the new year! Great to kick off 2019 with a Mac that looks like it’s been manhandled by a bloke with a bad spray tan @__@
Taking it in for inspection this weekend so happy to report back on the results once it’s through.
Same here for me
I have a bit of an update. I sent my laptop in for service at Staples (which is an Apple Authorized Reseller here in Canada; there’s no Apple Stores close to me where I live) on December 12, 2018. They didn’t receive it until the 29th (not sure what the hell took so long, it should have only taken a few days to get there). I didn’t receive any news or updates until this morning. I sent it to them for two issues 1) I was hearing some loud noise coming from my fan (sounded like it got out of place or something) and 2) The orange discolouration that is the topic of this post. They fixed the fan, ran a diagnosis and sent it back to me this morning. It should be here by the end of the week. I’ll ask what the hell is going on when I get it back because I sent it to them for this discolouration issue as well and they didn’t do anything about it. Possibly they had no idea what was going on?
keep us updated
I got my laptop back yesterday. They waived the diagnosis fee and the charge to clean my fan, but did absolutely nothing about my screen. I asked about it, but the tech guy wasn’t in. I’m figuring they probably just didn’t notice the issue, so they did nothing about it. I was without my laptop for almost a month and nothing was done to fix the screen. How annoying.
I can’t even figure out how I’m going to go a day without mine. Had you mentioned the screen issue and asked to have the screen looked at?
I did. I specified two issues. The first one was the topic of this post and the other was something that just started happening the day before I sent it in. My fan was making a weird sound. It was like you could hear it all the time when my laptop was on. Apparently all that was needed as the fan to be cleaned. I luckily still have my old laptop, so I was using that over the past month… but it’s a 13-inch MacBook Pro from 2012 and it was slow as hell. I was hoping to get the fan and the display issue fixed during the Christmas break, but obviously that didn’t happen. Now that I’m back at university, like you said, I can’t go a day without now, so I’m just gonna deal with the orange screen issue until the semester is over. Definitely frustrating. I was without my laptop for almost an entire month and all they did was clean my fans, when I specifically said that there was a display and a fan issue. This isn’t Apple’s fault because there’s no Apple Stores around me, so I was relying on Staples, which is the Authorized Reseller that I was told to bring it to from Apple Support online.
Just started to experience this, it’s exactly the same as what you have described!
It sucks doesn’t it! Will you try to get it fixed?
hi guys, thanks for creating this post !
my MBP 2016 just started to have this issue when i took it out of his case in my bag, and i really don’t know what to do.
my warranty just expired (haha, surprise !) and i really feel like my computer never experienced any pressure that could have cause any damage; i mean i have a protective case but i do transport my MBP in my bag (which is normal, because it’s a laptop, if it was just for home i would buy an iMac !!) ; i don’t think we can talk about “pressure” for this kind of usage
i don’t know what to do because 600€ seems a lot for a problem that i have nothing to do with
(writing from France, sorry for my english)
Hi Paul. I wish I had some advice for you. At this point I think it’s a matter of hoping Apple will do the right thing and either issue and extended warranty service or a recall. If that doesn’t happen then perhaps a class action law suit? The majority of people here have mentioned this happens shortly after their warranty has expired. This seems quite suspicious…
Same issue here, Macbook 15 inch. If I had bought it in the EU it would have been covered to fight against EU laws, but as it was bought on an American Airforce base in Germany: I’m not covered. Laptop is a year and half old, and this orange discolouration is getting worse. Sent in for repair, being told it would cost 870 euro. Worried it will happen again, and not sure how to get Apple to recognize this is a major issue.
Hi Mar, sorry you got it too. Did they ever tell you the cause of the problem?
same issue here
same issue, MBP 2016
yesterday everything was fine.
i left my MBP in my bag tonight (usualy i put in on my desk), i let you guess what happened when i opened it this morning
no more warranty
exact same thing
I am glad to see that I am not alone in this, I had my 2017 15′ MBP screen replaced shortly before its warranty expired due to the orange discolouration shown in the images above. What’s interesting is that the bluish discolouration shown in https://discussions.apple.com/thread/8486087 preceded this, I suspect that despite taking very good care of the laptop, the pressure of having it in bag on a few occasions causes the LCD liquid to be pushed out, eventually developing into the orange spot that travels around the display. I found this thread because the bluish discolouration has started again… and I suspect that this would develop into the dreaded orange spot. This time I am out of warranty, out of luck and out of patience for this delicate and overpriced laptop, I hope that a class action lawsuit can eventually come about with the rising prevalence of this issue since thats the only way apple would do something about it.
Hi Ali, I see you commented twice (maybe you thought it didn’t go through) so I approved this more detailed account. There are A LOT of people sharing their stories here. If anyone knows a good way to start holding Apple accountable for this let me know how to get the ball rolling.
Do you have contact with any of the tech youtube channels, that could really propel things, many of them use this laptop and surely some must have run into this issue.
I don’t but I’m sure with an ever growing log of these issues some might take interest. That said, pretty much anyone searching the issue will end up here too so maybe it’s just a matter of time. I would like to be more proactive, just so much on the go right now…
Same issue. MBP 13″ 2017 actually bought with my employee discount, unfortunately left the company now 🙁
That’s a shame. Did you see anything like this come in when you were there?
I was one of the first to post here I think it was pressure in my book bag that made the orange spots appear, I’ve since sold my 2017 Mac book pro for a 2018 version, now I carry it in my backpack with a hard shell pelican laptop case. Seems this is necessary to stop the problem from occurring. 1085 case with a foam pad fits the 15 inch well.
Aaron thanks for the update. I’m happy you can work spot free now. Personally I feel buying a new computer is the last resort (and if this does happen it wont be an Apple). This problem doesn’t seem to have existed pre 2016 MacBooks. MacBooks have always been thinner and stronger than the competition. One of the reasons I have been a MacBook user the last 15 years is because these computers can take the beatings I subject all my gear to. My last MacBook Pro flew out of my backpack and skipped across the concrete sidewalk. Even with a few major dents and bends it still functioned flawlessly. It’s faulty craftsmanship that kills these computers at a young age, like GPUs desoldering themselves due to crappy solder and heating design flaws.
Slipping a 8mm laptop into a 30mm case just doesn’t make sense to me. I’d rather have a thicker, heavier notebook than be forced into buying yet another accessory. Please don’t take this as an attack, just my thoughts on the issue. Again, I’m happy you found a solution that works for you.
i totally agree with greg ! don’t forget that the case we use for our laptops are just in case they fell down (like yours did greg) but laptops aren’t suppose to be protected in our backpacks ! i don’t see why chromebooks owners (400$) don’t have this issue and don’t have to worry about putting any “pressure” on their screens while MBP owners(1600$) are now buying a hard shell.
No I completely agree with you. It’s a problem with the Mac book computers for sure. Just the value of a MacBook + pelican case is worth more to me than having to buy a different computer. Furthermore, there are a tiny amount of hardcases on the market, so it is definitely not expected of consumers to all buy something like this, unlike buying a screen protector on phones, therefore apple lays to blame. There is no warning that putting this MacBook in your backpack can and will cause permanent damage. Everyone here including me was blindsided by this issue, not our fault for changing the contract of how computers are supposed to be handled by consumers without telling them.
I get that. Honestly as much as I’d like to switch for hardware, customer service and value reasons it’s hard for me to imagine using any other OS, I’ve tried, I don’t like them. So if things don’t change I see myself having to get a hard case too one day 🙁
Facing the same problem (but much more mild than yours), I took my MBP bought in late October 2018 to the Apple store on this past Friday the 18th of January 2019. The staff saw what I was talking about right away. This is their description of the problem (translated from Japanese):
Problem: An outbreak of colored spots on the display. Upper left, bottom, top and bottom right show signs of discoloration.Reproduction steps: Viewing/using the device.Condition of the outside of the device: Nothing especially stands out.Proposed solution: Sending to the repair shop. Upon completion of repairs, send to address specified by customer. In the event that interior damage is found, customer will be informed by email.Then below the description of the problem/repair etc. it shows a line item for the repair itself, which I am told is a full screen replacement:S6208LL/A
FLAT RATE 2 REPAIR, MBP15″-TBThe “unit cost” of this repair is 88,000JPY (~800USD, ~700EUR).
This was covered by Apple Care+ for Mac, so I didn’t pay anything. It’s worth noting that this doesn’t seem to be an “accidental damage” incident, or I would have had to pay 11,800JPY (~107USD), or 99USD in the US.
Here’s a pretty bad picture of my screen. The discoloration isn’t very visible in this picture. https://i.imgur.com/dg6waPa.jpg
Thanks so much for the detailed account. That’s interesting and encouraging that it wasn’t logged as accidental damage under the Apple Care at least. We have heard of the same issue reoccurring after the screen replacement so do let us know if that happens (fingers crossed it doesn’t). Did you have to wait from late October to the 18th of Jan to get your computer back?
My wording was a little unclear there, I meant that I bought my MBP in late October, noticed the screen issue recently, and then took it to the Apple store on the evening of January 18th 2019. Sometime before I came home today (the 21st of January 2019) my fixed MBP arrived, and it’s in perfect shape again (currently typing this comment on my fixed MBP). Thanks for the warning, I’m thinking I’ll need to buy a hard case but the options are pretty slim on Amazon Japan, as well as the local electronic stores where I live.
Oh I see, not too long at the shop then. Someone here in the comments section linked to a pelican case. Maybe I should create some affiliate links ;P
facing the same problem right now. my warranty just expired too !
i can’t find an active reddit topic or apple discussion about it, if someone has a link, maybe it could be great if we all post comments there in order to let apple now we exist !
I’ve seen a thread from about a year ago in the Apple community and a couple on reddit but nothing as extensive as the comments section here. Sorry you’re having the same issue.
Same issue and mysterious flip floppery on a 15-inch 2017 model I always carry around in a Baron Fig backpack, always on the downward-facing edge, always heaviest toward the bottom of the screen. I assumed it was a pixel or signal issue until, like you, one day I put it in the other way around and it came out with a splotch on the other end. Only reason I haven’t brought it into Genius Bar yet is it tends to completely clear up after about 18 hours sitting on a countertop outside my bag and I’m just sure the day I bring it in is the day the issue won’t present.
But I think I have it down to a science now and could make sure the issues is ready to demonstrate on the day I need to and see if a display replacement does anything. I also have full AppleCare, though my machine’s barely even a year post-purchase.
My spots initially faded like yours after a shot while on the desk. Over time they stayed longer and longer. Now they are permanently there, they just migrate. I’d say the best way to demonstrate the problem on the day at the Genius Bar would be to store your computer on its side, or better yet on a corner (imagine it’s syrup and you want it all to collect in top left corner of the screen) for 12 hours or more. Snap a photo and then bring the machine to the bar being carful to keep it in the same position during transport. Place it flat and open it when they sit down with you. Do dry run of this before making an appointment just to be sure it works! Hope that helps.
I have the exact same issue. Been an issue for many months now but I have not had the time to take my laptop into the Apple Store and wait for days for it to be fixed. Also don’t feel like paying upwards of $500 dollars for a fix. Just adding another voice to the thread and hoping Apple issues a fix soon.
Thanks for adding your voice. I hope you figure out something.
I have the exact same issue with my mbp 15″ 2016. Out of warranty unfortunately 🙁 And I feel like it keeps getting worse (i.e. the spots remain longer and longer each time…).
Sorry to say my spots are no longer fading, you’re probably in for the same fate 🙁
Hi, I’ve been following this post since September now and I’ve now decided to join in. It’s also going on with my now out of warranty macbook pro 15 in w/ touchbar 2016 since late summer. Has anyone taken theirs in and had an estimate of how much it’s going to cost to repair? The spots are taking longer to disappear now and it’s been bothering me a lot more now that I’m starting to think maybe I should finally do something about it.
When working from my home office, which is most of my work these days, I’m hooked into two external monitors so I think that’s why I’ve been so tolerant. Most of the people in the comments have said it’s around $800 USD for the repair.
can’t this problem be related with the joint around the screen that is supposed to protect it from the keyboard when closed ?
because since i bought my MBP i noticed that some of the letter of my keyboard are “printed” on my screen when i open it, meaning that there’s a contact between my screen and my keyboard
It could be but I don’t think so. Do you have the butterfly keyboard? That one sits pretty low. My previous 2013 MBP keys were so frequently pressed into the screen I could see the outline and they actually rubbed bits of the screen smooth. It wasn’t nice either but no LCD leakage like this. I’ve since started using screen covers so that my screens don’t get ruined from the keyboard.
Hello ! I have the same problem of orange moving spots with my 2017 15″ … and the warranty has expired few mouths ago. I am looking for a solution because i am afraid that the spots became permanent ! I just hope that the problem will be take by apple like an program or something like that … maybe thanks to websites like this one in order to centralise all the cases
You’re welcome. I’m afraid the spots will not get any better from my experience and the comments. Thus far the only solution is Apple Care or a $800 screen replacement 🙁
Hey ! My problem had been resolved by apple thanks to the Eropean guaranty of 2 years (i’m French). The display has been changed for free (755€ without warranty) then i haven’t got the original receipt (i bought the computer online to a private)… I was lucky. I hope that this defect will be admitted by Apple, it would be the least one can do for a computer at this price ! Good luck to everyone
Thanks so much for taking the time to document and post your experience! As you wrote, “these problems are rarely isolated instances.” I *just* noticed this problem in the lower left corner of my screen today, and immediately Googled to see if others had the same issue. I have a MBP 15″ late 2016 with Touchbar. I think I will try to find a good (non-critical) time to bring my laptop in to Apple; the last time I went in for keyboard replacement and they took a whole week with that.
No problem. Thanks for sharing your issue. I hope it doesn’t take too long. I should really drop my laptop off during vacation but I can’t imagine being without it even then…
I’m not alone! I have a MacBook Pro 2016 here, and only very recently i started to see this yellow discolouration on bottom left corner of the screen to sometimes moving up to top left corner, sometimes the whole left side of the screen gets one giant yellow line, I do carry it everywhere withe me in a backpack for university and work, and when the laptop is standing still with the screen on for few hours the discolouration goes away, until I go to uni the next day…This is nuts, I was lucky enough to get my keyboard replaced last year 5 DAYS before the warranty is expired, and now this… bummer…I think apple should get on it with another extended warranty program to replace the screens since as you can see there’s also this other screen gate issue that’s popping up recently, I really do hope that apple does something about this issue…Also I’m not sure if related to this, before that the middle part of the screen has been also getting discolouration and I assume that’s been happening from the heat of the cpu where the laptop heats up a bit then I close the screen and there’s that.AND the yellow thingy started to appear only after I started using night shift… I doubt that this is related to that but I’m just saying what happened or did before this issue started to rise, I also remember when using the laptop the screen had a yellow flash (like the night shift filter flashed once), and slowly yellow discolouring started appearing…
All your symptoms sound familiar. The color eventually stops going away. I haven’t had the issue with the middle of the screen you mentioned or the flashes. Hope Apple does something too!
i also think that it could be related with the heat of cpu because my problem started just after i runned a medical program for the first time and i remember my laptop was particularly hot when i closed it and putted it in my backpack
the very next morning the screen discoloration started
I seem to recall mine being hot too. Every now and then when I close my macbook it doesn’t go to sleep. When slipped inside a sleeve or bag it then gets incredibly hot. Can’t say for sure this was the case this time but it could have some correlation.
Exact same issue. 2017 15″ MBP. Started happening in November, and has continuously gotten worse.
Mine also started happening soon after my warranty ended… I’m pissed. I’ve never put any major pressure on it, I haven’t dropped it or anything, but it still has happened.
Thanks for adding your voice. Hopefully when the numbers are high enough they will issue a recall.
https://discussions.apple.com/thread/250043113?answerId=250286666022#250286666022
maybe this thread could be used ?
they’re talking about this website
Not sure I understand Jean, are you suggesting we move the comments over there? The reason I shared my issue here is because it’s easier for me to include photos, updates and I don’t have to worry about the thread being locked. I’m sure eventually someone with some authority at apple will find this…
no, no that’s absolutely not i’m suggesting, this website is perfect and thank you for creating it,
but maybe we could grab apple’s attention on this problem by clicking “i have the same problem” on this google discussion wich refers to you website, that would increase the visitors on this website + might make an Apple Genius comment
Mine just started doing this today. Have a MBP 13″ 2017. Can’t wait to take my computer back again for another issue! Has anyone taken theirs in yet?
Some have brought theres in, usually 1-2 week waits and about $800 for a new screen replacement if your warranty is up. A few of those with replaced screens have had the same issue AGAIN.
I am also having this issue with my MBP 2017. I am a new media and graphic design student, and currently can’t service it because it is the basis for ALL of my school work. I keep it either on my desk in my dorm room or in my backpack, and I have been doing that for two years… basically this has never happened until this morning. Just like your post, the spot has faded while my laptop is open, however, there is an extremely faint, almost unseeable halo of orange around the entire screen. I called apple support and she had me do the usual restarts. I am completely up to date on software updates, and the restarts did nothing for the problem. I will have to experiment with which way I put my laptop into my bag. I do keep a hard plastic case on it, and there is almost never any direct pressure on it while in my bag as everything else goes in a different pocket. Hoping to get to an Apple store ASAP, maybe over my spring break to have it serviced. I have the warranty still, thank GOD and have used it once before for a blown speaker that they said was my fault, even though they couldn’t tell me what I had apparently done to cause it. We’ll see.
I know just how hard it is to part with your computer. Even on my vacation I can’t give it up for a couple weeks. I seriously think I will have to keep two machines for when one is down. Let us know what they say and do about the screen.
I brought it to the store and the woman there was very helpful. She said that it does seem to be a known issue but that if you don’t have apple care it wouldn’t be covered. I didn’t send it in yet because she said it would take longer than a week, so I’m planning to bring it back once school is over to have it fixed. She said it was the LCD liquid as far as she knew.
*** Wow this is THE FRIST good news posted on this lengthy comments section. Will quote it above when I have time. What city is your Apple Store in? ***
It’s in Salem, NH. I just brought it to be repaired once the school year finished for me. Brought it in on Monday, and it was done by Wednesday evening, so it must’ve been a pretty easy local fix. The man who looked when I brought it in for repair seemed a little less convinced about the “known problem” thing, and on the paper from when I got it back it says that they replaced Display Assembly Space Gray, item #605-02958 and that the symptom is called “image sticking/ghost” which is different than the LCD thing the first woman told me, but it seems as though they fixed the display. It would’ve been the standard flat $795 for a fix without AppleCare.
Same issue with MBP2017 15″. Spots appear after 4-5 hours of turning on the laptop. Took it in to the apple store. Apparently it’s 550 pounds for a replacement! Bought my machine in India so get only one year warranty. Got to live with the spots for a while now. Thought I’d put it out there in the hope that Apple make it a known issue.
Hi Sridhar, not sure why your message came through 4 times, were there posting issues? I kept this one. Sorry to hear about your situation. I’ve learned to live with the spots, not so bad if you have a second monitor…
Same issue here on 15inch late 2016 model. Happened after it was out of warranty (can’t remember how soon out of warranty but it’s been this way for quite some time). From memory, it occurred after I placed it in the back seat pocket during a flight, so it could be pressure related (I was asleep for some of the time so no idea what happened).
Overall, the post-2015 Macbook Pros are just awful laptops. Already had the keyboard replaced because of the sticky key problem (and the butterfly keyboard is hands down the worst keyboard I have used in my life, even when it’s working). Linux laptops from here on out for me–will never buy another Macbook again.
Not a fan of the butterfly keyboard or touch bar myself. Now that I’m used to the keyboard the normal ones feel weird to me too! Also hate the touch bar, still accidental siri and esc inputs all the time. Would love to switch brands but I do like the OS.
Yep, totally agree. Only time I ever “use” siri is by accident when I’m trying to get back my regular function keys (which is the only “use” I have for the touch bar). Fortunately, I got my computer for free from work but I feel for those in the thread who had to pay for theirs
I don’t know if this will mitigate the problem (clearly it won’t solve it). First thing first, I shut down my laptop every time i transport it (for me, it helps). I notice that as long as the you put it in a laptop bag that is “stiff”, the tendency for the spots to come up is lessened. I use both a Peak Design Messenger and a North Face laptop backpack. For the Messenger, because the design of the laptop compartment is stiff and as long as I do not put pressure when closing (do not bend the closing flap until it creates a curve), there will be no spots; no matter the duration of the closure. For the backpack, I use a sleeve (though not stiff) and put it in the laptop compartment; but no matter what way i transport it, the spots will always appear. I assume it is because of the pressure from the main compartment of the backpack onto the laptop compartment which is not solid; again, the spots will appear where the pressure is provided by a solid item in the main compartment.
So, long story short, the MBP needs to be transported in a stiff or solid encasement and without pressure to the overall MBP. I really didn’t buy a SGD3K MBP for it to be this fragile…my previous MBP lasted me a couple of years without incident; but I have to live with it for now.
Hope this helps.
Thanks for the tips. I never shut mine down and now in Thailand I am noticing that the spots seem worse due to to the heat. Recently my sisters Macbook fell off of her car and was run over… somehow it survived and works flawlessly… this has restored a modicum of my faith in Apple products…
Exact same issue. First time was Feb of last year (9 months after getting my 2016 15” 2016 MBP), got a new screen under warranty. Now out of warranty, issue is back and worse than before. Apple quoted a $720 USD screen replacement. Nice!
I can’t believe the same issue is happening even after replacement. I’ve heard this a few times now.
Hey Greg, I have the same problem that started today. I have a Macbook Pro 2016 “Late”. I always carried my Macbook in a bag. However, I use the beta program of Mojave. Two days ago I did an update to the latest beta version and discovered the problem today. Could it possibly have something to do with the update? Is it possibly possible to fix that problem with updates? Could you find a solution to the problem?
Hi Agit, this is 99.9% a hardware issue, likely ruptured LCD liquid floating around the screen. I wish it could be solved with updates 🙁
Mine is a Macbook Pro Touch bar 2016 model 13 inch and I have just noticed this after it was in my backpack.
Used the laptop at around 3.20pm until 3.42pm. Left in bag while I went to look at some animals in uni (It wasn’t damaged in any way as I was standing up and it wasn’t crowded or anything. Bag wasn’t even full). It was 36 degrees C today. Bag was cool tho. Went to my car around 4 ish pm and left bag in the boot which I assume was over 40 degrees C as the car had been parked under the sun all day. Might even be 50 degrees C. Drove home, probably 1 1/4 hour drive where the bag was sitting in the boot. Weather is still very hot, mid 30’s. Brought it home, my room is hot but not very hot. Left the bag in my room but my door was open where the other room had AC so it should’ve cooled it down a bit. Opened my Macbook Pro at 9pm and I see this…
Might be the heat as I’ve packed that bag pretty full before and nothing of the sort ever happened.
Seems a lot of people feel this is heat related. Thanks for sharing your story.
Hey i know i just posted but i restarted my computer (my bf always tells me to do this whenever things dont work) and it slowly faded away. I also have the AC turned on.
Mine initially completely faded away in the first week or two as well. No they are permanently there 🙁 Have your screen spots since come back?
It has just happened to my Mac book pro 15. Not sure what to do. I just moved to another country to study a master and i need it . Nobody found a solution?
Sorry to hear that. At this point the only option is screen replacement via Apple Care, paying about $800 USD or trying to find a 3rd party repair shop.
Some spots just appeared along the bottom of my screen. Very annoyed. Mine however are all dark spots, no colour. Frustration….we pay premium prices here. And this does not seem like an isolated incident.
I feel your pain. Are your spots still colourless? Mine go from purple to orange.
Hei,
just opened my macbook and saw my orange spots, for the second time..Was thinking about that it was almost exactly a year from the last time and that was almost exactly a year from when I bought the macbook (MacBook Pro, 13″, feb 2017). Last time it went on warranty but will se what the say tomorrow in the store (bought in the EU).
Wow, the SECOND time!? Please let us know what they say.
Went to the shop yesterday and the said that it would probably fix it because of the warranty but they want to send the computer to the service person (its three years guarantee in my country). I have an exam in two weeks so I have to wait before I send it in, quite fragile without my computer.
Having the exact same issue with my Macbook Pro (13-inch, 2016, with Touchbar), like many of the others commenting here I carry my laptop with me in my bag almost everyday. One of the main reasons for spending the extra money on this laptop was for its portability as I needed it for college. I have contacted apple support on two occasions now and have been given on both occasions an inspection appointment with an Apple “premium reseller” (there are no official Apple stores in Ireland). I was unable to attend the first appointment and have a new one scheduled for next week, however I am sure I will be told to pay €500 or more for a screen replacement as I am almost certain the device is out of warranty. I really hope there will be a replacement programme set up by Apple as I am incredibly disappointed with this issue. After reading here I am not hopeful that the issue is going to get any better and am becoming increasingly frustrated with the condition of the screen. I also still have two and a half years of college to get through with this laptop. Not happy at all!
I know how frustrating it is, my last three MacBooks have all died due to shoddy logic board connections. Now I have this problem too. Let us know how it went, I hope they fix is free of charge at least.
My MBP 13″ is having the same issue after I put my laptop and my charger together (charging btw) is maxing out the fan speed and having yellow patches of the bottom right of the screen.
I had the same problem with MacBook Pro 2017 Touch Bar. So frustrating that the warranty was expired a month ago. I owned a a MacBook Pro 2012 before and it worked flawlessly until now. But this, just a year… I don’t know how to say about Apple products nowadays.
Have the same issue. My warranty is going to expire on Friday, but luckily I’m going tomorrow to Apple Store. See what happens
Let us know!
Same here. Just after the 1-year warranty period. This is extremely annoying and I’m losing faith in Apple since the premium prices are every time harder to justify.
I have same problem on my MBP 15 2016 with touchbar !
I had video problems in a 2011 and apple switched 6 years later!
recently had the “staingate” on a 2013 and Apple denied the recall.
now in 2016 again problems!
hope the apple recognize the need for a recall and change, just like they did with the 2011!
I’ve been doing a bunch of isolation experiments to figure out if the root cause of daily spot appearance was the compression of being in my backpack or some chemical interaction with the bag lining.
The spots always show up on the bottom-most (lowest) edge depending on the orientation I put my laptop into my backpack, so one would think that maybe it is just gravity, but if that were the case then I’m not sure why I don’t get a line of orange at the bottom of my screen when I leave the lid open overnight?
Last night I ran the smoking gun test; I opened my laptop up about 45 degrees and propped it up on its right side for the night sitting on my desk (display off). In the morning I had orange spots on the right side, so that means it really is just gravity and not something about the bag I carry it in (though it is possible that the compression of being carried in a bag is a necessary condition for the spotting problem to arise).
I am more than a year out of warranty, but also this is a latent design defect that appears to take ~ a year to start showing up. Apple needs to step up and take ownership of this issue.
Ya gravity for sure. Thanks for sharing the results.
Just to add to the record… I’ve started getting these color casts on my 2017 15″ touchbar fully loaded. It’s a nightmare for people who work with color, which I do… I brought it to apple and they said it was either heat or pressure related and they nonchalantly presumed I would just give them $700 for a new screen on the spot (no Apple Care). The guy actually said, “O boy this will cost you.” The laptop has never been mishandled, it lives in an InCase sleeve from Apple in a hand bag or in a Pelican studio case.
What’s infuriating is that it is an expensive computer that is intended to be portable… why on Earth would problems arising from storing it in normal conditions or the pressure of grasping it while pulling it from the sleeve be considered damage inflicted from the owner and not and engineering/design/manufacturing flaw?
Any one have luck with this?
Surprised he said that, seem Apple employees usually stay hush hush on anything they don’t want to take ownership for 🙂
I understand this is an unpaid project for you, but would be happy to hear of any progress? I think I resolved to never rely on an apple monitor again, and just get an external for editing.
I’m sorry to say the lawyer whom I have been in contact with hasn’t sent me any updates either 🙁 I think taking the case on from Korea could be part of the reason things are moving slowly as they are also seeking a certain number of Korean consumers to come forward and there has been much less response. I will keep you updated. Personally I nearly always use an external for editing so thankfully this issues hasn’t been a massive hinderance for me.
I have the exact same issue with my laptop. I have the 15 inch Touch Bar 2017 model. Theres orange spots that was first on the right now its on the left and very faint spots all over the screen and they kinda move away when you touch it and go back into place when you let go. I went to apple and they said I need screen replacement and its possible liquid damage. And that I presumably dropped some liquid into my keyboard and it somehow trickled all the way into the screen and since my warranty is over I have to pay $680 to get this fix.
not just that but my laptop has an average of 6 hour battery life on a good day (this has been the case since day one) and they refuse to acknowledge the faulty nature of this piece. I have ran to the apple store at least 4 times with this issue, I did not purchase a $3000 laptop with a 14 hour advertised battery life only to have it connected to power 3 times a day. After running several tests locally and with their engineers they concluded that its 3rd party apps aka AutoCAD, google chrome and adobe creative cloud that is reducing my battery life. This laptop was supposedly designed to handle these powerful apps………..
Totally concur. Honestly I don’t notice any major improvement over my tricked out 2013 MPB that had SSD + HDD and 16GB OCW ram. Miss my SD card slot soooooo much.
I’ve had the issue for about 2 months now (MacBook Pro Touchbar (15-inch, 2016)). Changing orientation in backpack or leaving open on desk move the spots around.
I travel a lot (multiple 16+ hour flights year) so wonder if air travel adds to the issue? Anyone else have this issue and travel a lot with their MacBook?
I can’t see how air travel specifically would play a greater roll in the spots. I just travel a lot with mine in general and got them.
Adding to the chorus. Got my MBP 15″ in Sept 2017. I carry it in a backpack with a padded sleeve compartment for it. Noticing yellow smudges on the short end of the screen (either side depending on how the laptop was stored in transit). I also have general discoloration of the screen (light/dark) that I originally thought was just the background. My 3 year extended warranty is Swiss (purchased through school), so we’ll see if Apple will honor it when I finally have the time to give up my computer for a while.
Hope it works, still haven’t found time to bring mine in. Keep us posted!
I had to deal with this, because I’m going to be using my computer professionally for the next 3 months. Apple would not honor the extended warranty I had through Switzerland without shipping it back, and would not honor the 2 year EU warranty either (I guess that it applies to the point of service rather than the location of purchase.) I was quoted $795 for complete replacement of the screen, which fortunately my credit card company might cover, since my card extends electronics warranties by a year if the original manufacturer warranty is less than three years. I’m only one month short of the two year mark from purchase.
Thanks for commenting and let us know how it pans out!
Same issue on my MB-Pro 2016 TouchBar. It has happened TWICE and this time I’m out of warranty. Is this something we customers need to bring as a legal claim for a recall based on a manufacturing flaw?
Agreed!
Same issue here! Just thought I’d share. MPB 15″ 2017. Orange spot about 2 inches x 1 inch showed up in the lower left hand corner today and yours was the first blog that came up. Glad I still have apple care!
Hi,
Just had the same problem on my 15″ MBP bought in June 2018. I went to an authorised Apple service center (as there is no Apple store in my city) and showed my screen. After looking for signs of impact, the technician asked one of his colleague who said: it requires a screen replacement, it’s covered by the warranty, it is probably due to prolonged pressure on the computer. It didn’t look like it was the first time she saw that kind of problem…
3 days later, my MBP has a new screen. I just need to find a good case to prevent that from happening again (I keep it in a be.ez LA robe sleeve, which is itself in a Wenger back pack, which I thought was a good protection).
Thanks for your post!
That was a quick fix. I’m a little worried because my computer shows signs of impact but this happened long before the screen incident. I hope they don’t deny me the warranty coverage.
Just happened to me to. Seems this is occurring on many computers all at once, almost exclusively MacBooks purchased in late 2017. I’m going to wait out paying $700 for an out-of-warranty repair just in case a recall takes effect. Extremely unlikely they’ll do that, especially considering their current financial health, but this really is an inherent design flaw. Absolutely without a doubt.
Ok, so after some research, I’ve discovered that this isn’t an Apple-specific issue. The problem was identified in the Microsoft Surface as well, and Microsoft has acknowledged that it’s caused by batteries overheating and melting some of the adhesive that holds the screen in place. This hasn’t been confirmed as the source of the issue for Apple devices, but it seems the most logical. Hopefully Apple will be as transparent in this scenario.
This is VERY interesting and worth looking deeper into. Does the spot migrate around those screens according to gravity too?
I have been experiencing the same problem on my MacBook Pro 15’’ late 2016. I took it to the apple store and they did not know what was going on. They refused to replace the screen for free as my computer is out of warranty. They told me that they could open a repair program if they get enough cases like this.
Well we must be around 150 strong here. I’m hoping someone with the time and resources to escalate this to the next level chimes in. *Waving arms at class action lawyers wildly*
Yesterday I got the same yellow bubbles on the left side of my screen on my MacBook Pro 15, 2016 with Touchbar. Today they wandered to the top since I changed the orientation of the MBT in my bag.
Yep, that’s the one.
I have the same issue. It’s sad.
I have the same issue with my macbook touchbar
I have the same issue – MacBook Pro 15″ Touch Bar – December 2017.
This is not related to pressure on the screen – IMHO. My laptop is very well cared for.
I was using the laptop this morning, battery got down to 10%, so I closed the lid, took it into my study, plugged it in, left it standing vertical with maximum airflow. Unplugged an hr ago and turned it on and the problem has appeared.
I think its a software bug. When I opened it up after charging, the screen was on and the display was as it was when I closed the lid this morning. The mouse moved but I needed to touch the fingerprint scanner to log in.
I think the “sleep” function failed – the screen ran too hot while charging – now it’s burned.
I think for those people where the spot migrates around the screen it must be more than a burn, perhaps the heat causes the LCD to rupture. Whatever it is it’s liquid.
I have the same issue. 2017 MBP with touchbar. It is mostly hooked up to a monitor in work and only used as a laptop when I travel to another country (once or twice a month). Thanks for cataloging the issues. At first I’d assumed magnets, as the blobs seemed to correspond with the size and shape of my iPad left on top of it (which I’ve been doing since I got it).
I thought it was a magnet too at first but I never carried any in my bag.
Same issue here. I got my MBP 13″ two years ago. The screen was replaced for some other problems by the end of 2017. (They also replaced my hard disk that time…) The screen problem showed up from Feb. 28 and becomes more often now. I don’t know if I should feel happy or sad when I saw so many people are having the same problem. 🙁
I know what you mean. I think frustrated and disappointed best describes my feelings 🙂
Hi ! Just to say that i have several phones with the exact same spots of your photos ! The only difference is that the spots are always on the same place. Apparently its a kind of glue problem (caused by heat?) between elements of the LCD. If you want to know more google: Xiaomi Yellow spots !
Very interesting and perhaps the best lead on the problem yet. I wonder why those spots wouldn’t migrate though…
Same issue occurs lower left corner for me on my Touch Bar 2017 15″ MacBook Pro- the issue comes and go. I have yet to detect a pattern- appears randomly for now but appears to go away within a period of normal use. I don’t have AppleCare- just gonna wait for a quality program and/or try my luck with apple care to get it covered.
Let us know!
Update from my post 2019/03/01, they replaced the screen with a new one for the second time so I really hope it is for the last time. In my country they have 3 years warranty and it was included so I didn’t have to pay anything for the change. The diagnos was “anti reflex problem on the screen” from the serviceconsulent. I’m really disappointed of the quality of the new MacBooks, hope it was for the last time now.
Another one here. Carry it in a backpack, but if I want something I cannot carry around in a reasonable way, I buy an iMac. This is ridiculous, if I pay 2500+ €, I expect this to be more sturdy than a porcelaine cup. I will update on the Genius Bar response
I feel ya, it really sucks.
This same problem has happened to me not only with the original screen that came with the MBP, but also with the screen that Apple replaced it with! Each time the problem began to appear after about a year of use. Very frustrating. MPB 15″ Late 2016.
Sorry to hear that. So is the replacement guaranteed for any length of time?
3 months for me only, but the computer has 3 years in total.
I have a Macbook Pro 15 inch 2016, it starts to show a yellow spot at the left bottom corner this morning. Really frustrated since I do not have Apple care.
Hi, I’ve been having the same issue. I have a MacBook Air 13″ that I bought in August of 2017, and didn’t get Apple Care for. I did not buy it at the Apple store. I have a orange/yellow/purplish spot that typically stays near the lower left corner but sometimes moves around. I keep it in a hard shell case, and have a laptop sleeve as well. I’m worried that if I do take it into the Apple store, they will require me to pay 800 dollars. I don’t have that. I’m a student. Should I take it back to the Best Buy I bought it at? Please, any help would do.
Sometimes Best Buy offers it’s own extended warranty program, worth checking out.
I got same issue on my mbp 2017 13” just after warranty expired
I have the same issue, just got it a few days ago, this unacceptable of Apple, very annoying issue, lets all start a petition.
MBP 2017. Wow I’m glad to see I’m not alone. It first started with some spots on the left side that would go away after an hour or so. But now it’s like a big orange vignette that stay for ever. The Apple store in my area told me to go to the genius bar. Can’t wait to hear what they’ll say! I’ll get back to you with updates. In the meantime, any news on this being a known problem? A recall anytime soon?
Did you get your MBP back? What happened?
I couldn’t go to Apple yet since I needed my laptop and I read that it could take more than a week. I’ll definitely write back with update when I have one.
I got the same problem.. mine is MacBook Pro 2017. But I didn’t extend my apple care. should I send my MacBook Pro back? cause I saw a lot of people who got the new screen without the problem solving.
Thing is many are getting the same problem even after the fix 🙁
Having the same issue with my 2017 MBP. Noticed it after picking it up after having it in a bag through airport security. Yellow tint along the red side of the screen exactly identical with the pictures in this blog post.
Same issue for me as well, Saw a dot on the top left corner and now when i used it for sometime it disappeared. Not sure how long it would be as it as.
Hey guys,
I think it is because of heating issue. My macbook pro 15 inch is 4-5 months old and I just got the discoloration problem. I was training some neural networks and I guess the load was too heavy for the CPU as the fan was running at full speed.
Though the discoloration initially was at the bottom left side of the screen, it disappeared the next day. But again it is appearing today at the top right corner of the screen.
Is this covered under the warranty?
Seems if you still have Apple Care left it is.
So sad to have the same problem. I’m out of warranty as well, wish they could fix it. Is there any way people have found it to be limited, so that it doesn’t impact my computer as much (like should I leave it open or closed when I got to sleep?)
I continue to use my computer as normal, on the desk, in my bag etc, I don’t see things getting any worse.
My Macbook Pro 15″ 2017 is now showing an orange-y yellow mark in the bottom right. It’s brand new, and I’ve only noticed it today. I’m going to the Apple Store tomorrow, after unsuccessfully trying to remediate the issue over Apple Support Chat. They suggested resetting PRAM/NVRAM, then asked for screenshots, and finally a photo of the screen. I’m disappointed, having paid $2500 for a device whose faults appear just out of the warranty period.
I was thinking of trying to use magnets to mess around with the display, but I don’t want to make things worse!
Certainly can’t be fixed with those keyboard commands as it’s hardware related, also would try and fix it yourself. Sadly the only option is a replacement or live with it.
I have a 2017 17″ Macbook Pro. Same issue.
I have a Macbook air 13”, bought in January 2018 in Switzerland (no retina display). Clearly the same issue here, light spots on the bottom of the screen. As I have no more warranty, I will bear with it.
Just opened mine and I have the same problem on the left side of my screen on my 2017 MBP with TB. Though I do keep mine in a sleeve in my protected compartment in backpack, I don’t think its from pressure as I don’t put many things in my bag and haven’t dropped my bag… The discolouration has faded a bit (not sure though about migration of the spot though). I’m sadly out of warranty and from the look of things from previous post from users who are also out of warranty, I am looking at about 700-800 USD for a screen replacement… T_T
I thought it was just me! It does seem to gravitate towards the “bottom” edge of the screen so if it’s on its side in the bag it goes to the lowest point. Would be good if apple acknowledged this issue and offered a fix.
i have same issue i am happen to twice
Hey Greg! Same issue here, MacBook Pro (15″, 2017). After I also had display problems with the Pro model before, I really consider to move away from apple.
This same thing happened to me too! The certified Apple repair told me that they had seen a bunch of the same problem, but that since I was out of warranty I should call Apple to try and get a “code” for a free repair. Apple told me that they realized the problem happens and refused to do anything, so I guess it’s orange spots until I can afford a new, non-Apple laptop.
That’s BRUTAL, they acknowledged and refused… sorry it didn’t work out.
Same problem here, for a few months now. I have a MacBook Pro Late 2016.
Very light orange spots just started to appear on the sides of my MPB 13 2017… Well, just few days before the end of warranty. I hope the spots will be there when Ill go with it to repair, so it gets replaced and worse spots won’t appear after the end of warranty 😐
The orange spots on my mac disappear and then come back. Whenever I bring it to an Apple store the orange spots disappear the day I bring it, and they say their diagnosis doesn’t find a problem.
I have replaced the screen 4 times now over the last 2 years on my 2016 MacBook TB 15’’. I have a 2018 model as well, have changed the screen once, will likely change again soon as the discoloration is starting to occur. The screen is hyper fragile to any pressure or distortion – even trying to minimize any chance for pressure on the screen I get the issue repeatedly. I have had 2 15-inch Retina and one 13 inch retina – old style body/screen – same bags and packing practices, ZERO issues. I hope Apple is incurring a hearty service cost as a result of warranty/Apple care screen replacements. Perhaps they will improve in the next generation…
I got into the Apple laptop line largely for the durability/reliability – between the 2016-2018 unacceptably fragile screen design and the garbage keyboard reliability, I’m now only in due to ecosystem lock-in, professional preference for a Unix-based OS, in the pain of changing back to windows.
FOUR TIMES!!! I can relate to being trapped in the ecosystem. I’ve got myself a used LG V30 Android phone thinking I could make a slow transition but fact is I still don’t really like it after a year.
I have had this problem with my 2014 Macbook air for years. I have learned to live with it but my observations were the same as yours, adding that heat most definitely plays its own role.This is not an LCD leak as that would be black, nor is it water under the screen. The discoloration looks like thin film interference, which means theres something trapped under the polarizing layer on the screen, causing, well polarization. I think it might be air, during th emanufacturing process air might have gotten between these layers causing this problem. The seal on the screen is still good which is why the bubbles area is always conserved. Gravity defs moves it but I notice if water gets on my screen and I close the lid and re-open it later the bubbles move right to where the water was. The water got hot over time creating a localized heat sink, expanding the air, and interestingly pulling the bubbles bc theyre gone from the bottom of the screen now. I dont think there is any way to fix this for me but if you run into the problem its a manufacturing error and apple should resolve it. These are my observations and conclusions
Very interesting to read your analysis of the issue. Thank you for sharing. I hope some day we figure out what really happened.
Greg, I suggest recommending on this blog for people to reset their SMC. I just did this and the discoloration went away almost immediately. I’ll update if they return
I’ll give it a try but I can’t imagine how the SMC and screen are connected in that way… Will let you know.
I tried resetting the SMC, but the issue is still there. Have the same problem on my 2018 15inch macbook pro. Now I only keep it on my desk so the smudges don’t clump on either side of the screen.
Yes it’s hard to imagine how SMC could be causing this. I still carry my MBP everywhere and the smudges that collect do dissipate, the problem doesn’t appear to be getting much worse.
resetting the SMC did nothing for me, the blotch is still on the screen and very prominent
I also have the same issue, mine is a 2017 macbook pro 13
Yes, same problem here, this started a week ago. Definitely is a manufacture problem.
Hey Greg, I am having the same issue with my 15 in. MBP 2017. It is actually the second time I have had this issue with my laptop. I first started noticing the discoloration January of 2018. The issue was very similar to the problems other people have reported. Unfortunately, in March of 2018, I returned from the bathroom to find my coffee spilled on my Mac. There was water damage, and I had my screen replaced at the Apple store. Because I got a new screen on my Mac, the problem with discoloration went away. However, I noticed today, a slight discoloration in the upper left hand corner of my screen by the Apple logo. The problem could be due to how I store my laptop, which is usually in my backpack, but to run into this problem twice in 2 years with 2 different screens makes me believe the issue is a result of an error in the design.
Also, on a side note, I was unable to find anybody else experiencing the problem of screen discoloration, so thank you for creating this thread.
Same issue here folks, MBP Retina Pro 2017 w touchbar. Any got lucky with no apple care?
The same issue just happened to me! I did nothing to cause this and the smudges appear on the left side of my screen. Going into the apple store in two days to get this looked at/see what the cause is.
Dealing with this problem, I notice as you’re saying you also have blots on the right side of the screen that I have an orange streak growing there too. Time for the genius bar.
I am happy I found this post. I have a 2016 macbook pro with the same issue. Yellow spot or line following gravity. I am out of warranty and apple told me they would charge full price for repair. They tell me it will take a week to repair. I can’t be without a laptop for a week, so I will have to get a replacement.
Same problem on 2017 MPB with TouchBar
Helllo.
I have the MBP 13″ 2017 (no touch bar) and I have been experiencing the same problems. I bought the laptop in August 2017 and it has been almost two years now. I started experiencing this problem about 6 months ago. I thought it was due to an app I was using(f.lux) that adjusts the light on your screen based on the time of day. However, I’m glad to know I’m not alone. I don’t think I can qualify for Applecare anymore. Is the only solution just to live with it?
Sorry to hear that. Seems like most people right now are either claiming on Apple care or living with it. Hopefully Apple will offer an extended replacement program.
Just one more comment ‘same here’ – MacBook Pro 15 inch mid-2017 bought last year, happened out of the blue, I usually have it stationary in my office and take it with me maximum once a week, and when I do it’s both in a shell and in a case. Never dropped or spilled water on it.
Update: got the screen replaced without any charges, didn’t have apple care, the laptop was bought 1,5 years ago. The woman at the apple service shop was confident it would go under warranty, mentioning she had just helped a customer with the same problem the day before.
Oh, and I included a link to this website when I handed the laptop in – mentioning it was a well-known issue so that it had to go under warranty.
wow 275 comments, first time i came on this website we were barely 15..
now that we’ve seen that we are all getting theses spots while no one did something wrong with his macbook, what should we do ? because i’m not paying 800$ for a problem i did not cause !
Amazing how many cases there are right? And these are only the 1% or so who find this page and bother to leave a comment so there must be a lot more out there. At this point I think we all need to be sharing this page with class action / group action lawyers to see who wants to take the case.
Isn’t there a place where we can all start a campaign/petition? Maybe a lawyer could pick up the case given he has a strong case, but I’m guessing he’ll need a official list op people confirming this problem (I’m thinking your website won’t be enough @Greg). How was this solved for the sticky keys issue for the same laptop type?
I actually had a meeting with a client who happens to be a lawyer about his photography needs. I asked hime about this situation and said I have about 500 people (I really thought that many had commented but now I see we’re around 277). He said as long as I have the contact info for each personal many class action / group action lawyers would look at this as a strong and lucrative case. I’m in the process of finding out more!
is the flexgate related to our problem ?
is there anychance we could get cover throw this recall ?
Not sure if flexgate has anything to do with this. I think if enough people with lawyer connections bring up this case and website one of them may be interested in taking it.
2017 15″ MBP, same issue. Orange smudges started appearing 12 months after I bought it. Tried taking it into the Apple store but they said it’d be $800 to replace the screen. Very disappointed in this generation of MBP’s.
I have the same issue with my MacBook Pro (15-inch, 2017)
Same story for me. Add my name to the tale of woe!
Exactly the same here. MacBook Pro (15-inch, 2017), Touchbar.
Hi all, I heave the same issue with a MacBook Pro 2016 15” with Touch Bar. The issue came up two days after the keyboard and battery replacement from an authorized service provider.
I just got it back from the service provider. They extend my guarantee so they replaced the screen without any cost. The think is this new screen ok or it will have the same behaviour sometime in the next year? I guess i have to wait to see….
Thanks for documenting this issue on your website! Same problem here. Orange-y spot on lower left that started yesterday. Late 2016 15″ Macbook Pro with touchbar. I’m currently on my second keyboard (will need some of those keys replaced too) and second logic board. I have been using Mac laptops since they came with a trackball and this 2016 is by far the least reliable and worst of the bunch. I still have AppleCare (learned that lesson a long time ago) and will update with the repair experience.
Thanks for sharing. Totally agree Apple hardware quality has only gotten worse with each passing year.
The tech at the Apple Store understood the screen problem (putting on a white desktop background helps show it). Some additional keyboard and SSD I/O issues were cropping up and Apple wound up replacing the screen (including the metal outer cover), keyboard (again), and logic board (again). I never had this much hardware go bad on a laptop. Yay AppleCare. They sent it out for repair on a Monday and I had it back on Thursday. I’ll be sad when AppleCare runs out this winter.
I have a MacBook Pro 15 Inch 2017 and am also experiencing this issue!! so frustrated.
Another computer bites the dust. I have a 15″ 2017 and just noticed an orange/yellowish discoloration on my screen. Glad I’m not alone but am disappointed Apple hasn’t done anything about it or acknowledge the situation. The discoloration went away on its own but I suppose it’s only a matter of time before it comes back with vengeance.
have you notices a blue discoloration before our beloved orange one ?
Not sure if it’s was before or after but I do get blue and purple.
Hello. I’m having the same issue with my Macbook 15″ 2017. I had the same issue 1 year ago, and as my MBP was covered they changed the screen.
I have a few theories of why this is happening and how to prevent it:
– The issue is caused by overheating of the main body. So, when you close the Macbook, the screen is going to be very close to the main body. That’s why the patterns are in the edges of the screen and not in the center; because the keyboard is preventing the heat to reach the screen, but not the aluminium edges.
– I was facing another issue aswel, and it’s related to the MBP and Mojave, preventing the MBP to instantaneity sleep when I close the lid. And, because I am a very impatient person, as soon as I close the MBP I put it on my bag, there are several seconds when the MBP is on AND inside the bag, overheating it.
– This makes sense as the yellow spots dissapears: The screen cool down, and then got back to normality, unless the heating damage was for a long time. You can check the reactions of LCD screens by fire in YouTube, and the decoloration is quite similar with these yellow spots.
So my recommendation is to:
– Ensure that the MBP is cool enough before you close it.
– Use something between the keyboard/body and the screen when is closed. Ideal if it’s something thick enough to isolate the heat from the body.
– Ensure that the MBP is sleeping fast enough, and not waking up automaticaly for some reason or program. Oddly, making a new Location profile in Network preferences caused several apps from preventing the MBP to waking up (for example, Whatsapp Desktop). (more info: https://support.apple.com/en-us/HT202480)
– I also downloaded a fan control, so before leaving a place I put the fan to the max to cool it down. I recommend smcFanControl (https://www.eidac.de/) because you can trigger with 2 clicks the max rpm.
I hope this would be useful for someone 🙂 And it would be nice if someone validate these theories. Again, I’m only guessing, and, because I couldn’t find the real reason of the issue on Internet, I wrote this post.
Lukas, I really appreciate your input. This is one of the few comments really addressing what could be the root of the problem. I seem to recall my MacBook also getting very hot a few times because the sleep function wasn’t triggered and it was slid into a backpack where it of course got extremely hot with all the protective padding/insulation around it.
One point where my experience is different is that my purple and yellow spots remain even when my MacBook is cool. I believe the reason the spots don’t appear in the middle of the screen is simply die to gravity and physics, the liquid crystal clings to the edges and bottom in the same way water collects on the sides and bottom of a class when tipped.
Thanks for sharing!
Got exactly the same issue. Mine is a 2016 15″ MBP with the orange tint appearing on the left-side screen. Also got a busted/distorted speaker on this
Hey everyone! Joining the club! As of this morning, my MBP 15-inch 2016 touch-bar has a nice orange stain on the bottom left corner of the monitor. Fun!
Adding my voice to the chorus. I have a MacBook Pro (15-inch, 2017) purchased in mid-2017. Exact same problem as yours, started about a year after purchase. The discolorations always appear on the side of the screen closest to the floor during storage. They also get worse when the laptop gets hot, especially in the lower corners of the screen closest to an active USB-C slot (power adapter or dangle hub). By now I also see dim orange halos in both top corners of the screen, which don’t seem to be going away. I am waiting for a slow period at work to service the laptop (luckily, have the 3-year warranty), but I am not happy to read that the problem returns after a screen replacement! This is clearly a major design flaw, which I hope Apple addresses systematically, and soon! Thanks for hosting this forum, where we can document this issue.
Thanks for adding your case to the log. I got a lead on a lawyer who might be interested in doing something.
Same issue just started today on 2017 13″ pro with touchbar
Same Issue here, MBP Late 2016. I am hoping for a replacement program. Unfortunately Apple did not really show interest in explaining why this happens. Guys with apple care or within the 2 years warranty might replace the screen without extra cost. But from my perspective its a total rip off. I paid 3000$ for that thing. Dont see any reason why to pay another 900$ to replace the screen with another one that will have the same issue in 1-3 years again.
Totally agree and it seems there are many now who have dealt with this issue more than once.
Exact same issue here on my MacBook Pro (15-inch, 2016) with touch bar. I also think heat is the problem. Started happening when I was traveling for work and had to put away my laptop an more often, to move between meetings.I contacted apple over chat and the actually said, it may be covered under an extended warranty. They classified this issue as anti glare delamination on the chat. I will only know once I bring it in. If not I hope posting here will add some urgency to extending this warranty for appleFor now Work is too busy, I must use it as is. Some days are better than others.
Interesting that you got a classification for the issue. Keep us posted on how it goes.
I have a sense the classification they used if from a slightly different issue. The techs at apple/apple authorized, may have a different understanding. This is starting to sound fairly common. A few folks at my office are seeing the same thing. (We all run MBPs).
Finally had a change to take it in to a service center. Although this is not official issue they can act on for a charge free repair. They can replace the display for delimitation. My display was also experiencing delimitation ever so slightly. This is the film on the display slowly pealing away. The service provider was able to use this issue to replace the screen under coverage.
I’ve had this 3 times now on 2 different 15″ models (one 2016, one 2018). The third occurrence was maybe 3 months after I had the screen replaced due to the previous occurrence. I’m torn between it being related to heat (after the first incident I’ve been very careful about not closing the lid until the laptop has been powered down for at least 5 minutes) or due to pressure when I occasionally put a couple of sheets of paper between the keyboard and the screen to keep them flat while in my backpack.
THREE TIMES! Brutal. Sorry to hear that. Thanks for sharing here.
Thanks for the great resource, glad I found it as the same thing has just started affecting my 2017 MBP with Touch Bar. No issues up until last night when a really noticeable yellow/orange spot appeared in the bottom right when I opened it up. Gone this morning but faint orange smears all along the bottom of the display now. Got a Genius Bar appointment next week but this is a production machine and I can’t afford to be waiting weeks for a repair. Really disappointed tbh, my previous 2011 MBP suffered from the AMD GPU issue, was fixed under warranty and then failed again with the same issue despite being assured the replacement parts had rectified the issue.
Thanks for sharing your story with us. Hopefully apple does something about this soon.
Thanks for keeping this page updated! Quick update on my machine, it was repaired for free — the Apple tech also spotted it was suffering from the de-lamination issue that also seems to be plaguing these machines so it was repaired under the existing repair program. Apple Care would’ve covered it regardless. Downside is it took 10 days to have the repair completed at the local Apple Store, which for a ‘Pro’ machine just seems completely unacceptable.
This also happens for windows (surface laptop
hi greg,
what about openning a topic on change.org ? just to see how many person are really impacted by this problem
Good idea. I will see where this inquiry with a local lawyer goes first.
I have the same issue on a very new macbook pro
MBP 15″ 2016 – If you are without warranty apple will not fix it for free. I made an appointment and spoke with a rep at the genius bar who quoted me $680 and 3-5 days for repair. I asked to speak to someone who would be able to discuss pricing as I did not do anything to harm the MacBook. The higher ranked rep agreed it was unlikely that it was anything I did and that the LCD screens have failed for other MacBooks but that the price is set. It’s sad that a >$2000 MBP can’t survive a four year degree without damage.
It’s rare that someone from Apple will acknowledge the problem before there has been an official statement, good stuff. My old Macs would last 10 years, those released over the last 5-10 years just keep getting more fragile.
UPDATE – We have a lawyer who is interested in this case! More information at the very top of the original post.
Yes … unfortunately started today 🙁 June 12th 2019 … and i bought my expensive macbook pro less than 2 years ago …
Started today for me yesterday too! June 12th 2019…. I bought it also 2 years ago, as soon as it came out (Oct 2016), but keyboard got stuck in 3 days and had to wait another month to get a replacement. Now after 2.5 years, this…
I have the exact same issue with my 2017 15” MBP. Sometimes the
yellow/orange areas fade away, but they are on the screen for most of
the times. The position of those areas moves according to how the laptop
is placed.
Crazy but this just happened to me today, 6/12/19
I first noticed this today (6/13) but suspect it’s been going on for longer since I use a black background.a. MacBook is not still under warranty/Apple Care.b-e. I have never had this replaced before
Incredibly frustrating!
Same thing happened to my 2018 15inch MBP. Luckily, it was still within the 1 year warranty and Apple replaced the display. Still confused/curious in regards to the cause: heat vs pressure?
I think it’s both!
Hi there,
I bought a 2017 MacBook Pro 15” back in late June of 2017 and a discolouration spot had started to appear about two weeks ago in the bottom right corner, after having been stored vertically in a laptop sleeve for like 3 hours. The first one faded out never to be seen again, until I spotted a way bigger one across all of the left side of the screen. I hope I can get this fixed without having to pay it myself, cause my warranty is running out in 2 weeks, but I’m still overseas for the next 4 weeks. It’s just very disappointing that such an expensive product clearly suffers from problems like this.
Hi guys, I’m new to threads and never posted on any thread before but the moment I saw this same issue happen, I had too. I paid over $3k with the upgrade for my late 2016 MacBook Pro 15″ with touch bar and today I realized I was having the same issue as the article listed above, an orange spot in the upper left hand corner near the Apple Logo. Its starting off as a light orange color but i’m really worried that it will progress and get much worse as time goes. I unfortunately didn’t get Apple Care since I BABY my laptop, I keep it in a Speck backpack that has a special protective sleeve with gel supportive coats under and bought another thick cloth protective sleeve just in case to keep it protected. I never dropped or slammed it and take extreme care of it as I spent a pretty penny on it. I figured, if people are going to
spend a huge chunk of money on a laptop, then it ought to be one heck of
a machine and atleast last 5 years! My old 2012 Macbook Pro is still running strong as well as my brothers 2009 MBP. These new machines cost so much and last so little. Very disappointing.
One thing I did realize is that, if you somewhat ‘lightly’ push on the orange spot in another direction, it tends to move. I managed to ‘push’ it off the screen for now so now it looks normal but this is NOT supposed to happen. If I’m not mistaken, the screen is a Liquid Crystal LED backlit display so maybe this is why the orange is able to shift? I could be wrong tho, please correct me if I am.
Anyways, I hope Apple fixes this issue as this is unacceptable for a machine that you spend so much money on and faults within 2-3 years of use. Please add me to the list of people that are experiencing issues with their display!!!
Thanks for taking the time to share here Matt, sorry you’re dealing with this too.
Same issue here. On my 15 ” MacBook Pro Late 2016 with Touchbar it is mostly gravity dependent (Sitting even on a table for 1-2 days eliminates most of the spots, though this is kind of against the use case of a laptop right :-/ ).To answer the above questions: No more warranty / extended warranty / Apple Care, not yet fixed by Apple, replacement would cost ~800 Euro (in Germany)
Same issue here, yellow splotches towards either the lower left or right part of my screen about half of the time when I open my computer. No rhyme or reason behind it that I can see, just seems to happen at random. Doesn’t fade while I’m using it, but if I close my computer for a while then the next time it may or may not appear.
I’m on a 15″ 2017 MBP running High Sierra, started happening about 18 months after purchase so no warranty and I also don’t have Apple care.
I’ve also contacted Apple Support and they seem to be in the dark about this, just ran me through the usual troubleshooting steps to no effect.
Same issue. MBP 2017 Touch Bar. Has anyone had any success arguing that this is a design/manufacturing flaw?
Same problem on a MBP 2017, no apple waranty
My 15″ Macbook Pro 2016 began exhibiting this screen fault about 2 months ago, which is quite sporadic for the blotch while the halo is always present. Please keep me updated. I would like a replacement screen from Apple.
Same problem, MBP 2016.. Both sides..
This same thing just started happening to my 2016 15″ MacBook Pro today. Rainbow like colors on the left side of my screen, and flickering lines across the top. I googled it and found this. Beyond frustrated.
I had the same issue with my MacBook Pro 15″ 2017. I brought it into Apple today and they are going to completely replace my display for free because of a “lamination issue” unrelated to the orange marks on one side of my screen. I too explained the gravity aspect of it and the lady helping me was confused by it but willing to help. Price to replace was app $795; however, I did not have to pay anything even though my device is no longer in warranty.
Hey there
I am experiencing the same issue as yours on my 15″ 2017 MacBook Pro (MPTT2).
It started with screen having some blueish tint in some areas and it is getting worse.
Despite of the blueish tint I’m now having those yellow marks on the screen that move along the screen when I move the laptop.
My 1 year warranty has expired the cost of the screen replacement is sooooo high.
So I think I should live with it for now
Same issue here. I’ve had this for a couple years actually. Will try and get it fixed through Apple Care
Now this is happening all along the left side of my screen compared to just the circle from last week! (the side the laptop was tilted on while going only from school to work (3 hours). I have like OCD so this REALLY annoys me and upsets me. C’mon Apple! And they charge an arm, a leg, 2 goats, and a chicken to replace these screens. Shake My Head…
I have 2016 MBP 15 inch. The orange spots appeared (or at least I became aware of them) shortly after the 1 year warranty period ended. The symptom is similar to what others mentioned here, namely, there is an area approximately 1 inch in width that is orange, on one side of the screen, typically gravitating toward the side of screen that sit at the bottom of the bag. It sort of move around with gravity over time.
When I took it to the genius bar, it was noted down as “the display has an orange burn”. They offered no explanation as to why this is happening. My laptop also had 2 unrelated issues: a semi-stuck space key and a usb-c port that did not charge. The total cost of repair out of pocket, as quoted to me, would be $675 parts + $100 in labor. To me, they are just using mafia tactics to squeeze money out of customers, for bad hardware design they must know of, but don’t publicly acknowledge.
I ended up only replacing the keyboard under the 4 year program Apple put out (cough, the one case where they are forced to acknowledge their hardware design is shit). Still pretty unhappy at how stupid this whole business is.
It wouldn’t hurt as bad if we were at least getting acknowledgement, honest explanations and great customer service for these premium prices…
Hey, I’ve been suffering from the same issue since three days. That is on top of the muffled speakers issue that I already had.
I have this same problem and am currently pursuing a consumer law claim against Apple in the EU.
Sounds like there’s a storm coming for Apple…
Good to know that I am not alone. I have the 2017 MBP 15″ model. Within one year I had to send it to Apple 3 times. Twice for a broken speaker and once for the keyboard. Now, after a bit of a year, the screen is full of orange spots. Apple Care has expired and I don’t want to pay a huge amount of money for a device which has its forth issue now. The device is only used for work which makes it even more annoying. I think it is a temperature problem. When my MBP is at the docking station it gets quite hot above the keyboard and the orange spots first appeared at the bottom of the screen at exactly this position.
This exact same phenomenon appeared on my screen today, after I got my MBP 2017 out of the backpack!
I opened my laptop 15 minutes ago and saw the orange blob in the upper left corner. I can’t believe it… +$2,000 for my 15″ MacBook Pro touch bar 2017 and first I have the keyboard problem and now this. Also, the computer will make “popping” sounds during temperature changes. Now I need to find out if I have apple care.
Me Too…bottom left screen just tinted orange. Whats the progress with the lawyer?
2017 15″ MBP with touch bar running Mojave. Started having the orange splotches problem about a month ago. Goes away eventually when the lid is open for a few hours. Out of warranty, no AppleCare, haven’t had Apple look at the problem. However, it started a few weeks after I had the laptop repaired by Apple for damage from a static shock. I wonder if the service procedure put pressure on the display somehow.
Same issue. Thanks for pursuing.
Here the same issue. I thought i had made a mistake cleaning the screen. Till is noticed that is is at least not in the top layer…
Same problem with the 2018 MBP 15″.
Same problem, first time I observed it just now. 2018 15″ Version. Still in the first year but no Apple care. Did not go to the Apple Store yet.
Hello, I have this exact same issue on my macbook pro w/out touchbar from late 2016. Had it for a while now but the situation has deteriorated in the last days, dont know why
Mine seem blue blotches in the middle, but that could be the same as yellowed on the edges
Same problem, same computer. It’s such a bummer. Thousands of dollars!
Update: brought my MacBook in Apple after months of forgetting. They inspected the device, saw there were no visible bashes on the exterior of the casing, so decided it was a faulty display. They told me it would be covered for free under EU Consumer Law, and the employee had seen a few cases like mine before.
I had this problem last year, it becomes more serious right now The spot become bigger and bigger, lighter and lighter
Hi, I’ve got a yellow stain problem. Macbook Pro 15″ 2016 🙁
Just wanted to add to the list since this just started happening on my late 2016 13″ Macbook Pro, mainly in the bottom left portion of the screen though it has continued to migrate along the left edge of the screen. I do quite a bit of image editing so this has become frustrating. I have not contacted Apple about fixing it yet.
Same problem here since today! I have a MBP 15” 2017.. Yellow discolouration moves around the left top corner and slightly on the left bottom corner.
Same problem here, Macbook Pro 15″ 2018 version. My screen started to have huge yellowish area around the corner and started to look burny a week ago. It was just 10 month after I purchased it.
I have the same issue with MBP 13″ 2016 Touchbar. Just took it into Apple store in London and they replaced the screen. It was under Apple Care still so no charge. But if it happens again and I’m outside of warranty I won’t be happy!
Same issue here MBP 15″ (2017). Yellow smudge seems to be affected by gravity as it migrates according to the orientation the Macbook is placed on the backpack. After about one hour open (with the screen on), the smudge completely disappears.
I have the same issue with my 2017 15″ MacBook Pro. It seems to be getting worse.
UPDATE: I took my macbook to the applestore (I’m in the US) and they are going to replace the screen free of charge even though my macbook is out of warranty and I do not have applecare.
Hi, having the same yellow screen issue on my MBP “15 2018. This is the second MBP that I have had this exact issue with.
Could it be that this is caused by the short flex cable on the logic board? If you lookup FlexGate MacBook Pro you will find some posts on Reddit. It does not make sense for the discolouration to travel, it is either there or it isn’t. It cannot be a magnet but it is interesting that it sometimes disappears when the screen gets warm, which could almost lead to a manufacturers defect on the screen layers (there are layers behind your screen that let the light through and if one of them has a manufacturers defect this could also happen). I repair computers as a hobby / profession and most LCD screens have some bleed (this is when the layers are not proper but most of the time it changes once the screen is receiving data).
same issue please include me in the lawsuit
Just noticed that my 2017 15″ MBP w/Touchbar has started doing this… What is the latest on this?
I just wanted to add… I have a MBP 15″ 2017. Have used it for about 1.5 years, and this morning when I opened my computer, I discovered a large orange spot that dominates the left side of the screen. Most of the work that I do is geared towards applied mathematics — luckily I don’t do color sensitive work; however, this is ridiculous on a $2,400.00 machine. To think, I went with apple for the quality of the computer…
Same thing happened to me a couple weeks ago!! So frustrating
I have the same issue and I’ve had it since December of last year. I have a MBP 15” 2017 that does not have Apple Care and out of warranty. I was quoted (roughly) $700 for replacing the screen at the Apple Store and I turned down the offer.
Same issue here. Bought my late MacBook Pro 15″ 2017 one and a half years ago. Right after the warranty expires this pops up. I’ve been using Macintosh for 20 years now. Never had any issues with Apple products until Tim Cook took over. Now it’s like a normal thing. I already switched to Windows PC desktop after owning a Mac Pro, 2X iMac, Mac mini. Looks like their laptops are also becoming unreliable. Really sick and tired of the new Macintosh business model. I love Mac but this is becoming ridiculous.
Totally concur!
Just joined the ranks of those unfortunate enough to encounter this issue. Everything was fine this afternoon, packed up my laptop, drove home, and when I just opened up my laptop, discovered my own large ‘smudge,’ I have a 2017 15″ macpro as well.
I got the same issue. Contacted Apple but the support did not understand what I was talking about. They asked me if my screen is dirty… The issue started about 2 weeks ago and orange spots are spreading. First it started at the bottom left, than the corners and now I got spots within the screen.
Hi there, I have the same problem I bought my MBP 15″,2017 last year and suddenly all the edger are orange, sometimes change their position but never goes away. Is there anything I can do? I haven’t gone to apple store because I need to use my laptop every day. Thanks
This is happening to me as well. I’m literally 8 days out of warranty.
I have a 2017 MBP 15 Touch Bar with the exact same problem in the display, plus a couple of other problems in the display.
Just opened my MacBook 15 2017 after leaving it in my bag overnight. Saw the same orange/purple spot on my bottom left screen. It’s changing shapes slowly but not going away. Will take it to apple store soon
It has started for me today too. My 15-inch 2017 MBP sat in my full rucksack on a hot train for a couple of hours and now has yellow spots on the left side of the screen. Hard to tell in this case whether it is heat or pressure – perhaps both. Out of warranty and no Apple Care. Already had my keyboard replaced this year and now this. Grr.
2017 MBP 15″ TouchBar. Exact same issue here. Orange spots around the edges of my screen, mainly on the bottom. I am out of the warranty period, but have an appointment in an Apple store tomorrow. Hoping for the best, as it’s very obvious that I have babied my laptop since purchase and this was not caused by negligence on my end. Will update with what they say.
Same issue here: 2018 15″ MacBook Pro
hello to all of you
Yesterday I had a the same orange/purple decolorisation on my MacBook Pro (15-inch, 2016; 2.9GHz, 16GB DDR3, Radeon Pro 4GB, 1TB SSD; Mac OS Mojave 10.14.5) at the left bottom corner for the first time. The MacBook was stored this side down for over 48hours in my rucksuck inside a thick “Baggu” sleeve.
Based on the “gravity” theory I stored my laptop plain on a table and shut it completely down. Today (10 hours later) the spot is gone. I do have AppleCare till end of 2019, however if this happens again I will go to a store.
What about HEAT and GRAVITY? I do a lot of processor intensive calculations for hours/days, which I suspend due to the switch of home-office, train and company work-space. Then I just close the hot MacBook and put it in the bag, and get it out about an hour later. However, I never had this issue before. Maybe this has a link to the voltage of the panel to: maybe heat and no voltage on the panel leads to “deorganisation” of the crystals.
Interestingly: I was able to push away parts of my decolorisation spot with a (very) soft touch on the display.
Right now I´m just happy that the spot is gone.
All he best!
UPDATE: It was getting worse with the spot – than spots. I also have a red haze on the display (https://i.imgsafe.org/17/1726408c20.jpeg) The apple authorised reseller tech guy said thats a common problem and WELL known. Either the display or the whole motherboard will be replaced. In my opinion, for this issue, apple should announce a life-time replacement without charging anyone!
Agreed. Thanks for sharing the story. Seems 10% or so of apple staff are acknowledging the problem.
New display – no costs because of apple care. Without apple care no chance for free replacement. Thats annoying!
Same here. Orange haze, right side of the screen, fully loaded 2017 15” MBP. Keep me posted.
UPDATE: It definitely seems related to heat for my late 2016 MacBook Pro 15″. It was in my backpack in a sleeve, I walked from class to my car and drove to work. The laptop was hot when I took it out of my bag (possibly from the heat of the sun, its summer time and about 90 degrees here), and when I powered it on, I get orange all along the left side of my screen AS WELL AS ripple effects towards the mid/left side of my screen. They look a little like waves almost. very very odd. Putting a fan nearby gets rid of the waves/ripples but the orange is still there, just not as vibrant now. Please tell me you’re still going after Apple! I’m pretty sure they’re aware of the situation but haven’t come forward yet because it would be catastrophic to them in regards to future sales and RMA’s. it took them forever just to admit the iPhone 5 batteries were faulty, imagine an $800 display on a MacBook Pro..
Thanks for the update! I think it’s initiated by heat as well.
Same issue here! Super annoying!
Hi, same issue here, MacBook Pro (15-inch, 2016). thanks.
Same for me. Already had the screen replaced once for the same issue about a year ago. It’s happened again. On a £3100 mac book pro!!!!! Got an apple appointment next week. We shall see what happens. Will keep you posted.
Same issue – 13 months after purchasing top spec MacBook Pro.
same issue!!! MBP 2017. Annoying af.
Just to confirm I also have this issue, along with many others. I’m not from US though, and laptop is provided by the company I work for, so I’m not worried too much. Still, if that would happen to my personal laptop, I would be very pissed
Hi there! Glad seeing I’m not alone. Same issue, first noticed it in June 2018 on my MBP 2016 13″ (5 months since warranty expired of course). Usual and careful usage, always carrying it in sleeve. Apart from it webcam stopped working in January 2019, not mentioning the horrible butterfly keyboard.
Mine started doing it on the right side of the screen.
This defect is caused by gravity. Are you left-handed by any chance? For me, the natural way to lift up the MacBook and put it into a bag will place the left side down, so the loose liquid will migrate towards that edge of the screen. I have been flipping the MacBook by 180° recently and this puts the orange discoloration on the right side of the screen. That’s just the most visible effect though: if I look at an area on the screen that is supposed to be pure white, it’s actually mottled.
My yellow spot has just appeared in the upper left corner, and I don’t have any Apple care already. So do I need to replace the whole screen or is there any other option to fix this problem?
As far as I know the only option is a screen replacement.
Am also having the same issue.
I have the same issue on my 15″ MacBook Pro 2016, yellow top right corner and some other patches. The device has never been dropped but I do carry it around in my bag in a laptop compartment inside another laptop sleeve. I started noticing the issue about 2 weeks ago.
I am out of warranty but may still be able to get the device repaired through my University as it was purchased through them. I will be waiting to sort this out until at least October due to writing my thesis.
Just to keep my self on the tab, I also have the same problem all of you guys have described. Welcome to the club I guess? lol
Hi there, this just started happening to my 2017 MBP w/ touchbar.
Hey there, same issue with my MBP 2017, without touch bar! Currently working overseas, will get it repaired when im back in my home country. Tried pressing on it, and it does move!
15″ 2017 Macbook Pro – same issue. Appeared for the first time yesterday, was bottom right of screen. When I woke up this morning, it was gone. Now it is bottom left of screen. Its a work laptop, so I can get it replaced. One interesting note: I just started using a backpack a week ago. Before that I used a Timbuk Two messenger bag(it had a padded compartment). So biggest difference is sits in a backpack on its side, short side on top/bottom instead of long side on top/bottom.
Another day, was gone in the morning. Threw my laptop in my backpack, was there for 40 minutes or so, and it was back. Always on the side that is at the bottom of the backpack. I’ll just be ordering a new one after a couple biz trips. Any issues with the newer models(MBP2019)?
Yup, same here, on 15″ 2016 MacBook Pro. I’m on my third screen now. Fortunately, all replacements have been made at Apple’s expense. But it’s still a super annoying problem, which leaves me without a computer when I have to send it in for repairs. And since my computer is where all my work happens, this really isn’t good at all.
Hi Greg, I have the same issue, going into the apple store to get it looked at. Im really frustrated that a device I paid thousands of dollars for won’t even last for a complete year. I hope you are successful in the lawsuit.
I agree and thanks for sharing. I hope this pans out too.
Same issue, 15″ 2017 MacBook Pro. Bottom right corner primarily.
The yellow spot first showed around May or June 2019 on my 2017 MacBook Pro 13 inch, about 3 months after my warranty expired. At first I saw this as a result of the newly updated “Windows Aero” feature that came with the system update, so the actual occurrence could be much earlier, since I used to regard that moving yellow spot as the “reflection” of my yellow wall paper.
But today (07/18/2019) I confirmed that the yellow spot is definitely a hardware defection, since it did not show on the screenshots I took. By resting the laptop horizontally on a table for around 1-2 hours, I can see that the yellow spot gradually faded within 20 minutes.
I am almost convinced that the pressure from my backpack was causing the problem. The aluminum case was subtly bent by the pressure (of e.g. gravity), and then the bending resulted in some malfunction of the pressure-sensitive LCD panel beneath it. I believe that such seemingly harmless short-term problem would eventually result in irreversible screen failure, especially for those users that travel a lot with their MacBook.
I doubled that such problem has been occurring on people’s MacBook since the adaption of unibody design. But the thinner case these years exaggerated the deformation caused by the pressure in daily uses and hence made this problem more evident and frequent.
Personally I think the apple is on the wrong way of aiming too much at thickness rather than reliability. The whole portable laptop industry has been affected by such trend because such destining philosophy will reduce the life span of a laptop and of course, force people to buy more. The era with magnesium-aluminum alloy roll cage and screen protector has gone, along with the true ThinkPad.
-H.W.
Thanks for the detailed feedback and your thoughts on the issue. I completely agree that Apple (and maybe other brands, not sure because I haven’t been using them) are shaving down the size of their devices by a few mm all at the cost of durability. I would much rather carry around an extra 500g.
I have MBP 15” 2018. It turns yellow on the bottom and corner while I never change my screen. It’s still in the warranty.
I have the MacBook Pro 2017 w/ TouchBar and noticed an orange smudge on the bottom-left area of my display. I’ve had it for almost 2 years so far and luckily, i still have another week or two until my warranty expires. I think the gravity and heat theory might be the reason for this orange smudge as I always have my laptop in my backpack sideways and that I had an event where my laptop was left in my car for a couple minutes because i had to go to the store real quick. This isn’t a big issue for me due to the fact that I don’t work with colors or design, but it is annoying that a 3k machine would have a defect like this. Hopefully Apple comes out clean about this. I’ll keep you guys posted once I set up my appointment.
Thanks for sharing and do let us know!
***UPDATE***
So I went to the apple store and luckily enough, i had 2 days left until my warranty expired. The apple employee told me that it had to do with the pressure put upon the laptop (which didn’t make sense because i make sure that there was enough space in my backpack so that there’s barely any pressure applied). I also don’t think they really know what the real issue is because the smudges appear even when i simply leave my backpack to the side in room temperature. I don’t have apple care, but since the warranty applies if it isn’t accidental damage, they will replace it with no charge. They also said that after the replacement, you have 90 days to bring back the device if there is anything wrong with the display that’s not accidental. Other than that, hopefully this info was useful for some.
Thanks so much for the update. I really hope it doesn’t happen again for you!
Experienced exactly what’s described here; Macbook Pro with touch bar, bought January 2017. Apple replaced the screen no questions asked (had Apple Care). Let’s see if problems return.
I have this problem on my MacBook Pro (15-inch, 2017). The orange smudges move around depending on gravity it seems.
Hi Greg. I have so far had my screen replaced 2 times. I have lost track. The screen discoloration is back now, conveniently out of warrantee. I have payed for the screen repair out of warrantee already ($800). And the discoloration has returned less than 5 months after I had it replaced last. Apple wants to charge me the full price to fix the problem because I am out of warrantee, and won’t listen to the fact that their machines have a problem with their screen. Any update would be very appreciated.
That’s brutal Nick. The lawyer is intending to get back any costs incurred for screen replacement. Right now I’m not getting much info on what kind of progress is happening if any so a little frustrating…
Hi I have the same issue. Occurred in 2nd year of purchase. I dont have apple care so apple gave me a quote of approximately CAD 1000. I am still waiting to see if apple realizes that its a manufacturing defect and gives us a free replacement.
same issue. no warranty or apple care
Hello, Last days I have same issue. I hove MBP 15″ 2017.
It is so frustrating that Apple is not addressing this hardware issue. Experiencing the same problem on my 2017 MacBook Touch Bar.
Same problem with 2017 MacBook Pro 15”, out of warranty now.
2017 Macbook pro 15 ( from work ) – same exact issue.. placed in a bookbag, open screen…. left side all yellow spots..the problem is on both side and the spots get less after you use the machine.. but the screen is very…very Discolorated. NOT what i would call pro..there is no way i will buy a new Macbook pro again. my 2014 had screen peeling issues but no discoloration.. Unreal
I got this issue today. And My warranty is expired. I brought it to Apple center and they didnt fix it for free. And they told me it cost around 700~800$ to replace the screen. As I see it s not a problem come from users because on this blog there are so many people got same issues. Hope Apple will be responsible for this problem soon 🙁 Sad day
Sorry to hear this. Seems to be no standard response to this issue which is worrying.
Today this problem become terible, it cover an area around left ege of screen. I m upsad about it and really dont know y it happend. I use it carefully and havent droped it on the ground. This MBP cost me around 3000$ and they want me pay more 800$ after one year I used for a problem that i dont know y it happend. . .
Same problem, suddenly 2 days ago i got the spots, sometimes left, sometimes on the right side. Apple mean that the customer let it fall down, but nothing to see outsiden on the MacBookPro, so Apple will change the upper-case of the MacBookPro
Read through a few comments on checking to see if anyone has any luck talking with apple. A few weeks ago my screen starting experiencing the same thing as many others. It’s a 2017 MacBook Pro 13″ (no Touch Bar). I did a chat session and it was less than helpful as they considered it a graphic issue. I have an appointment at the store tomorrow afternoon and will discuss the issue with them in person. My machine is not under warranty so I don’t intent them to be helpful in anyway…but who knows we’ll see. I’ll report if I hear any promising news.
Graphics cards issues aren’t generally effected by gravity lol, these techs are either incompetent or lying.
I’ve figured out that my discolouration spots appear after I’ve transported my MBP, either in my backpack or in my hand with the laptop closed and held/placed widthwise (doesn’t seem to appear when its held or placed in a bag lengthwise). My guess is that its a pressure thing but… this shouldn’t happen on a laptop, especially one that costs over 3000$. This is my first laptop (owned several PCs and Macs) where this has happened.
Lol I’ve the same problem, but I’m from Germany, I can’t understand everything because it is bad English
Same Issue MacBookPro 15” Pro 2018
I experienced the same discoloration streak down the right side of my 15 inch 2017 Macbook Pro. I had just recently been carrying it in a smaller backpack. It also was having overheating issues during sleep which may have accelerated the development of this. It was purchased Jan 2018. I was lucky to have AppleCare+ and they replaced the screen for free, attributing the symptom to being “Mura”. However, there was no real explanation of what’s going on and I’m afraid of this happening again.
Seems it has happened multiple times for many which is discouraging… 🙁
I have the same issue. MBP 2017 15″. Seem like its always on the left or bottom left. I also live in a place where the apple store is not around. I have to ship which is very inconvenient.
+1
Similar problems with a MPB late 2016 15″ . In 2 years i changed the display twice but after few months I had the sale issue. Now It has problems as well and I’m trying to sell It as used to free myself from this garbage. Never gonna buy Apple again
I have same issue too, I have MBP 13″ 2017, yellowish color move to the bottom side of laptop each time I put on my backpack, I still have apple warranty and apple care, but I drop my laptop and have dent on right corner 1 month ago. I worried apple don’t accept my laptop for service.
I just started having this issue on lower right hand side of the screen. I have a MBP 2017 w/ Touch Bar. It’s under AppleCare for another year but I can’t afford the downtime of repair until around Labor Day so I’ll have to live with it until then. Like you, I travel a lot and yesterday it was in a laptop case all day.
Hi Greg, same issue here with a 2017 13 inch MacBook Pro Touch Bar. Lived it for a while, but it usually comes up after it has been stored in my bag for some times. I have even placed the laptop in the a padded laptop case before putting it into my padded compartment in my laptop bag, but hasn’t helped.
Same issue on my MacBook Pro (15-inch, 2016). Haven’t tried to get it repaired yet as I will wait for a more convenient period work-wise. Yellow in the top right corner, right edge, left edge a splodge in the middle.
Hello. I have the same problem on my MBP TB 2017. Didn’t try to get it repaired. The warranty expired in February 2018.Yellow signs move around the screen: when it’s been in my backpack for a while, the signs are on the side which was closer to the ground; when I work for a while, yellow signs move to the lower horizontal part of the screen. Basically, yellowish color moves around with gravity.
Exact same issue as shown in the photos here. Top-of-the-line 2017 15″ MBP – did not purchase AppleCare with it as I’d never had an issue with 3 previous Apple laptops I’ve owned. Have also had the keyboard and speaker on one side fail twice since purchasing. (top case was replaced). I do color sensitive photo work with this display and am dismayed to have it failing like this in just barely 2 years of owning it.
Mine started discoloring today. Can send pictures. The yellowish orangish color spot. Mine is the whole screen that’s beginning to discolor. Right side of the screen is already very discolored.
I have had the same issue, MBPtb 2016, got it replaced 1 year and 2 months ago for this exact same reason, now it is happening again! AppleCare will run out by the time I will eventually have to have it replaced for a 3rd time so I would love apple to address this issue.
Same issue. Orange smudge on the left edge of the screen. 2016 Macbook Pro with the touch bar.
i have the same issue! exactly as per what your article describe
i have the same problem on my macbook pro 13′ 2017, yellow spot on the upper left corner of the screen. my warranty expired. 🙁
Hello sir , i have the same issue with my mac book pro 15 inch 2018 model and is it considered under warranty! Please help sir. My email id is pranayshetty5@gmail.com
Same issue as everyone is describing. Orange and occasionally purple discoloration in different parts of my screen from heat or pressure perhaps, goes away after using my MBP for an hour or two. Frustrated with my keyboard too and would like it fixed since Apple finally agreed on the recall. I have a MBP 2017 15″ with touchbar, so I have until 2021 to get the keyboard fixed (Apple agreed to do it for 4 years since first retail). Would LOVE to get my keyboard and screen fixed at the sometime (wishful thinking). Curious what the status is on this case. I do not have Apple Care so I’ll only do it if Apple is paying for screen fix in the way they are paying for keyboard replacement. My timeline for work (I travel and need my MBP) such that I would be in a place with an Apple store and could bare living without it for a week or two is in early October 2019 or late December 2019. Guessing there is no chance the potential screen recall would be fixed by then? Any new would be great, thanks for your efforts!
I know how it feels to be without a computer for a week, that’s why I’ve held off for so long. Also, hoping that by the time I do bring it in they will have to replace it with a new machine. Sadly not much progress on the lawyer front so I’m looking at some other options. Will keep you posted.
I have a same issue in My MBP Pro” 2018. Yellow spot shows in left bottom corner.
Has there been any resolution for this? I have dark spots in a lot of places on my 2016 MBP screen and now orange spots randomly appeared on the lower right portion of the screen. They look very similar to what you show in your screenshots.
No resolution yet. Working on finding new representation.
I have been having this issue with my Mac book from 2017 and as a design student, it drives me crazy seeing this orange splotch migrate on my screen every time I open it up. Thanks for bringing this issue to attention and best of luck!!
With surprise found yellow spots on my screen, MBP 15″ 2017. 🙁
Hey Greg same problem with my MacBook Pro 13-inch, 2016. Yellow dots flow around the whole screen depending on what position the computer is. This issue is for the past half year…
Gravity affects “spots” on my 15″ 2017 MacBook Pro. They always go down. I have it about for a half year.
i have same issue on my mbp 15 2016..
I’ve had the exact same issue with my 15 inch 2017 MBP (with touch bar) after a year and a half of use. The computer has never been dropped or damaged in any way. I spoke to a friend of mine in tech (Apple certified) and he said that a PCB on the on the backlit LCD blew out, which is not a consumer error. He advised to take the computer to Apple and demand that they fix it for free since it’s an error on Apple’s side. As my computer is long out of warranty, I hope that this works. I will take it in and post an update about what happens.
Pretty cool you have an Apple certified guy acknowledging the problem. Keep us posted!
Hi! Super grateful you’re sharing this. My orange spots started this year on my 2016 15” MBP and at first, I didn’t pay attention since they would disappear after some time sitting upright. However, the issue has gotten worse where I have slightly permanent light orange discoloration on the top of my screen + the cursory darker orange marks that occur when my MBP is in my backpack. My warranty is gone and I can’t afford a fix (since I spent everything I had (>$2000) on this computer) so I’m sadly just hoping it doesn’t get worse. I’ve had to replace the entire bottom of my MBP twice under warranty due to speaker issues and it’s frustrating how such an expensive laptop has had so many issues.
Sooooo frustrating. Just contacted another law firm to see if we can get moving on this!
I replaced my 2017 15″ MacBook Pro with Touch Bar for this reason, but the replacement has also begun to show yellow/orange discolorations around the edges of the screen.
Hi there, I have exactly the same issue on my 15″ 2017 Macbook Pro. Happy to be contacted via email.
Hi. Reporting the exact same issue! Just happened to me yesterday after putting my Apple MacBook Pro 15″ 2017 Touch Bar to sleep inside my backpack. The spot was along the entire left edge of my screen yesterday, and today (after another day asleep in my backpack) the spot is on the top left corner of the screen. After this reading this post, I am dreading the future of my MacBook T_T
I have the same issue with a 2016 MBP. It’s a corporate machine (i.e. not my personal one). I was quoted $795 to replace the screen as the machine is apparently no longer under warranty.
Just wanted to mention that Apple is going to replace my screen again, free of charge. While that is good news, it isn’t particularly interesting. What is interesting, however, is the fact that the tech I spoke to noted that the part number for the screen in his database has changed, indicating the I will not simply be getting a new version of the same old screen. Fingers crossed that this new part doesn’t have the same problem.
Hi James. Thanks for the update, that is very good news indeed! A lot of people were reporting the same issues with second and third screens so that’s reassuring.
First off, I just want to say thank you for all your hard work putting this together. I know it’s not easy but with enough support and backing, I believe this would be a case that we can all win! Keep it up! We’re with you all the way to end! God Bless!
Thanks for all the encouragement 🙂
I had the exact same issue and was quoted $800 to replace. My keyboard had issues, so I banked in on the recall, and an apple tech took pity on me and replaced my display without charging me. Might be worth trying as I’m with you guys on how awful the issue is (mine was that way for almost a year)
I have the same issue MBP 2018 model. Not even a year old.
2016 mbp 15 2 years after purchase (no warranty and no Apple care) I asked a local authorized service to check if my mbp eligible for free keyboard replacement and showed them problems with display. One week later they called be with good news: they replaced screen for free, replaced keyboard (with rear body and battery) for free. 6 months later I don’t have any problem with display or keyboard.
That’s promising. I hope the screen continues to work free of defects.
Same DEFECT on my MBP15 2017.
It is 100% related to heat, IMO. That’s why the discoloration runs up the sides where the heat isn’t diffused by the keyboard and fades once it cools. When I toss it in my bag after work and open it up in the evening the orange marks are always there. Conversely, if shut down but the lid up at night, when I arrive at the office in the AM, no marks. I feel like it’s only a matter of time before it’s permanent though and still nothing I should have to deal with for a $2500 machine.
I got a a macbook last summer right after the release date of the 2018 mac book pro and ive been experiencing the orange glow in my screen for months now. I have a mac book pro 2018 15inch with the touch bar.
Hi all! I posted a short story about my MacBook Pro an the diplay here on 2019/07/08.
Back from holiday, I will get my repaired MB the next days. BUT: The display of my iMac (late 2015, 4GB Radeon,32GB Ram, 500GB SSD, 4GHz i7) becomes the same red haze at the outside than my MB, right now no dots. Update on that soon…
stay tuned.
The iMAC had a display failure too. It was called a “burn”. Bad luck for me – chance of free replacement after 4 years. However, 650 swiss franks (=650 US Dollar) for a new 5K display (installation included) by a swiss apple refurbish store is ok.
Next time i will just order the display mount – thanks Apple for this opportunity for the new display!
MacBook Pro Retina, 15″ 2017 with TouchBar. Began happening to me today, just as shown. Will be speaking with Apple to have the display replaced. It’s a MacBook Pro that belongs to my workplace.
Hello, I am having the same problem with my 2018 MacBook Pro 15in, and I have just barely missed the cutoff date of my 1 year warranty and I don’t have apple care. Super frustrating.
Same problem! It just happened today. I googled the issue and was directed here. If you touch the part of the screen where the yellow spot it fades before returning (kind of like when you apply a bit of pressure to your skin).
Just chiming in that this has started happening to my 2017 MacBook Pro 15-inch with Touchbar within the last couple of days. It hasn’t been happening long enough for me to notice any particular behaviour, but a full shutdown overnight hasn’t shifted it, so if it’s related to heat as some commenters suggest, then the damage appears to have been done.
I think my “orange line” is becoming permanent. It doesn’t seem to go away for me anymore. Before, the orange would come then fade away over time but now, even if my lid is left open for hours or even days, the orange indeed fades but it still leaves a faint orange hue behind it. If i run my finger over it, i can see it moving inside the screen but I dont want to damage the screen from pushing hard. Sadly enough to say, I feel this problem will only get worse over time.. :/ Its an issue that I cant un-see. BTW, Im almost certain this is related to heat. Anyone else see the recall Apple made for the newer early 2015″ Macbook Pros batteries over heating and causing fires? “Affected units were sold primarily between September 2015 and February
2017 and product eligibility is determined by the product serial number.” Definitely something going on with heat in there.
https://support.apple.com/15-inch-macbook-pro-battery-recall
Hey there, I also have this same exact problem. I just found out about it yesterday night. My laptop is always in my book bag and used for design work. It’s extremely distracting and I hate the thought of such an expensive machine (and important part of my school and work) to be defected. I do not carry that much with me in my book bag and I am wondering why I am starting to get these gravity spots? I’ve began taking pictures and I will present them to the genius bar. Hoping I can get a free fix before school starts becoming heavy with work. I’ll keep you all posted and do my best to butter them up. This is way too expensive to do this a year and a half in of having the machine.
Hope it works out. Let us know how it goes!
Same issue! Any results?
Not yet. Looking for other options for representation.
I have the same issue. This is an expensive (and not old) computer and really should not be having issues like this. I got my macbook for college and really wish it was working properly…
Hello! Same issue, 2017 Macbook Pro 13″, often occurs when pulling it out of a backpack. I sadly no longer have applecare but want to add my name to the list!
I have the same on my MacBook Pro (15-inch, 2016)
Count me in! I always put my 13 inch MBP 2017 in a safe position inside my backpack and suddenly the orangish spots started to leak since 3 months ago. Now the orange spot has spread into the middle of the screen. This is extremely frustrating and I hope Apple can do something.
Wow i just realized this orange thing on my screen right after my apple care expired…… i have the MBP 15” 2018…..
Have similar issue!! I’ve been using my MBP Pro early 2011 (A1278) out of warranty, then, last 5 months starts a discoloration of an spot point, then larger, larger, now i have a biiiig spot discoloration but it’s like a skin with scratchs like inside.
Hey there, I got a 2017 15″ MBP and preordered the computer when it was first announced. I experienced this exact issue every day at school after carrying it in a backpack. It started happening about 6 months after I had the computer. I brought it to Apple, even though I don’t have Apple Care, but they goodwill replaced the entire logic board. I had a feeling that the logic board wasn’t the issue, but I let them do it. In the process I scored an upgrade to a 512GB storage, when I only had 256GB before. The issue happened again the next day, but I haven’t had time to take it back in due to school. Not sure if its worth taking in at this point if people find that the issue comes back.
2016 MB Pro – it’s been happening and getting worse over the last 2-3 months. Mine is exactly like your description. Grrrr
Just want to add that I have this same problem. I’m on a MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
Hi. I have the same problem. I have a macbook pro 15” touch bar from december 2016. Local apple store tells me it’s a 1000 dollars (plus some) for a screen replacement.
Same issue with my screen.
I also have a similar problem. It gets worse if the computer is hot in the bag, but mostly it’s always there after I take it out of a bag, and mostly fades after a while (but still stays there, just faint).
Macbook Pro 15 inch touchbar, 2016
Same issue by me – expensive MBP 15in, the left 2 inches of the screen are a bit orange, & colors get distorted. Ah, & the whole screen flickers from time to time…
Maybe it has something to do with this: https://www.ifixit.com/News/flexgate ?
I’ve got this issue. I have not had the machine diagnosed at the Apple Store yet, though I’m still covered under Applecare+. Spots are orange/yellow and change positions with sub lava-lamp velocity. Not sure what the deal is no case damage, no shocks or bangs. I think it tends to happen later in the day when I’ve been using the machine forever and it’s warm but I don’t know if it unusually so. US NYC user here…MacBook Pro (15-inch, 2017) OS 10.14.6
Same issue on my 15inch pro 16.
Same issue here since last week with Macbook Pro 2016. The yellow spot first appeared at the upright corner and moves with gravity. After 5 minutes the spot disappears. No extreme heat and no extreme pressure in my backpack. Just normal daily use. Besides the yellow spot problem, borders of my screen is constantly warmer (more yellowish) than the center. I already paid over $600 for repairing the screen’s flickering problem last year. Don’t want to do it again this year… Feeling very disappointed with Apple now.
Same issue, orange blotch in the bottom right of my 2016 MBP 15″. Goes away sometimes when I close and re open my laptop. No apple care, hopefully something is done about this issue.
same issue here with MBP 13” 2016. Yellow spot first appeared at the upright corner and kept moving with gravity. No extreme heat and no extreme pressure. just normal use. I already replaced the screen last year for $600, don’t want to do it again this year. Very disappointed with Apple right now.
Hey! I’m from Brazil, and purchased my 15″ 2016 MBP in March, 2017. I no longer have Apple Care. In my case, the spots are blueish and scattered throughout the screen. They are better noticed if you look the screen from the side or if you’re a couple feet away from it. I usually don’t carry my MBP around, so it’s always on the desk in my room. A friend of mine that purchased this model on the same occasion also experienced the same problem, but spots are yellowish in his case.
I have had this issue for about a year now it started about last summer. I have the 2017 15″ touch bar MacBook Pro. The yellow tint has only ever stayed on the left side of the screen.
Same problem here… MacBook Pro (15-inch, 2016), I was changing my keyboard this summer during this keyboard program, after two months out of nowhere this screen problem appears… Really dissapointing !
Have a 2017 MBP spots just started occuring today after being stored on its side and in my back while I was riding my bike. It probably got hot while I was riding my bike and my back pack was very full and tight to the computer with books. No apple care I’m worried about the cost of a potential fix.
The same thing has been happening to me since the start of summer! I have a 13’ MacBook Pro 2017. Same issues with the spots moving depending on what side my laptop was being carried in my bag. Totally agree that the laptop should be able to handle being carried around in a bag – they are meant to be portable! I also have not one but TWO cases which I hold my laptop in so no reason to believe that it ever suffered damage, I take very good care of it. Anyway, I brought my laptop into Apple last week and they said they have a program to cover the repair cost (my slip says “change display under REP program”). They said as long as there is no liquid damage found it’s free of charge. I never had apple care, so was super nervous at what the cost would be. Perhaps they are running this program for certain models or serial numbers, I would bring it in and ask! I actually found the Genius Bar very helpful and had a great experience. Will keep you updated on any changes or recurrences (hopefully there won’t be any).
Same issue, MBP 15″ 2018. Going to an apple store next week, I have apple care so should be good, but sucks that it’s happening.
Same issue here, Both left and right sides on MacBook Pro (15-inch, 2017).
Hi, i dont have warranty anymore, just passed one month. And i have the same problem that comes from nowhere. There are yellow spots on my left screen ( i can see it often on the left from your blog post) . I would like to know about this dispute too. We paid a lot of money, but they still have problem which should belongs to producers
MacBook Pro 2018, yellow spots on the bottom left corner. Still in warranty.
Having the exact same issue. MBP 2017 & I opened up my laptop to orange discoloration on the entire bottom right corner and side of my screen. Opened it up again 3 hours later and it was no longer on the right side but on the left. It goes away and comes back at random times.
I have seemed to have gotten terrible luck with my laptop, experiencing both of the semi-common issues with it. I have a Macbook Pro, 15-inch from 2017. Fall of 2018, I ran into an issue where my laptop would say something along the lines of “theres a critical update” and I couldn’t get on my laptop until it tried doing this update. It would last over an hour, 10% of the time letting me back on my computer, the rest of the time it would take me back to the same screen. Apple support online would give me fixes, they would work for a bit, but it always come back to the issue. At the end of October/beginning of November, I turned it in. I also had a crack in the bottom of my screen that was minuscule (a silica bead got in the hinge area and I shut my laptop without seeing, causing a minor crack), and at work, my backpack fell from its hook, putting a small dent in the side. I guess the battery had issues as well, so they replaced all of those things. I get it back, the main issue of the update was still happening. Finally they give it back fixed. I started to become extremely careful with my laptop not to risk not having it again. Pretty early on, a small spot of dead pixels appeared on my screen. As a college student that needs their laptop, I was like “I could live with that.” Today, the dead pixels randomly vanished, and this orange showed up on the side of my screen. After a few hours the dead pixels came back so I’m still very confused with that. I thought maybe this issue was from them not reinstalling the screen properly, but I see now its a common issue. I’m just upset that I dropped close to $3000 on this laptop, and within about two years of getting it, its having all of these serious issues. I need my laptop for school and for work as a photographer. I honestly cannot take it in because of this, and thinking of just buying a new laptop altogether. I’m still under warranty, but at this point I don’t know if it’s even worth it.
Thanks for sharing your story. I feel your frustration.
Have the same problem, don’t know what to do
Same issue, twice now! 2017 MBP (touch bar) and recently after a year and a half with a 2018 MBP (touch bar) … luckily work comps so theyll replace, but super annoying for sure!
Im having the issue right now as well
Hi!
I have a 15-inch, 2016 MacBook Pro that I bought in the fall of 2017. I’ve had the same issue for about a month now. Every time I bring it with me somewhere and put it in my backpack (safely protected) the orange smudge appears. It’s very frustrating and I can’t afford to buy a new screen because I’m just a student and don’t really have a lot of extra money for something like this.. I don’t have apple care.
Facing same issue on 2016 MacBook Pro 13 inch touch bar, have white bright spots on my MacBook Pro screen. Has Apple done a recall yet of these defective LCDs?
No recall yes as far as I know.
Hello,
I have been dealing with the same issue for a while now. I have a MBP 15″ 2017. The orange blobs as I call them, tend to hang out on the left side, as that is how I keep my laptop stowed away in my backpack. I have not taken my computer to Apple yet and still have plenty of time left under warranty. I do have a minor dent on the outside casing and am worried that they may put me at fault for the orange blobs, despite them being present well before that took place. I am very concerned and annoyed as I spent a lot of money on this laptop and feel it should be covered or better yet replaced by Apple. Hoping to find some sort of a solution.
Thanks so much!
Isabella
Yes, I’m worried about the same thing, my notebook is quite beat up now.
Could this also be related to the computers failing to actually go to sleep when you tell them to? I have a late 2016 Macbook Pro with TouchBar and before I leave the house, I click the Apple logo in the upper left hand corner and click “sleep” wait for the screen to go black then close the lid. Then I put it in my backpack and leave. When I open the lid up, the laptop is really hot and my percentage is down from 100% to 56% AND the orange of course is there. This could be both a software issue and hardware and its very very annoying. Its killing and suffocating my laptop and making it run for no reason in my backpack after telling it to sleep. Apple needs to get their stuff together and fix these issues. Its not fair for a consumer to pay $2-3k on a laptop and have it fail 1-3 years after use. Im considering on NEVER buying anything new from Apple any longer. My watch had issues with the screen falling off, my iPhone had issues, and now my laptop. Disappointing to say the least.
I’ve had so many issues with the sleep function. Half the time I’ll open my laptop and it’s restarted too. Unacceptable.
I’m having the same issue 2017 MacBook Pro 15 inch
Same issue on my 15″ 2017 Macbook Pro – seems to be related to heat for sure. I have a Genius Bar appointment to sort it out. No Applecare but covered by the 6 year European Consumer protection on all hardware.
I wish we had the EU protection here, that’s great.
I have a late-2016 15″ MB Pro. Same problem as everyone else. Weirdest thing is that it appeared after a week of inactivity, but riding around in my backpack with no added pressure on it. The backpack has a built-in padded laptop sleeve– and I’ve been using the same pack ever since I got the laptop. Like everyone else, the smudge migrates with gravity depending on which direction I’ve stored it in.
Same problems here! Bought my 2017 15″ Touch Bar MBP in London 2 years ago and have being experiencing this problem since April 2019. Warranty has expired but I will drop at a Genius bar ASAP and will let you know if there’s hope for us living without AppleCare.
Same problem here! Bought my MBP ’17 Touch Bar in the UK 2 years ago and being experimenting this problem since April ’19. Orangeish spots appear after I store the machine in a backpack – and similar symptoms as for the majority of these reports. Warranty is (unfortunately) expired. Anyone with the same situation from the UK that managed to avoid spending an additional £500/1k?
I’d say about 15% of the people here managed to get it replaced under some other program or the apple tech actually accepted responsibility. There doesn’t seem to be any official acknowledgement yet.
I have same problem MBP 2016 15″
I have the same issue, started a few days ago. AppleCare said I am 15 days out of of their “extended warranty” allowance and that they cant do anything. $909 screen replacement…
Stumbled across this page while looking for answers. 2017 15″ MBP W/TouchBar. My yellow/orange splotch started today. Of course out of AppleCare warranty. Have had it into Apple for an unrelated issue early this year. Mine was plagued with random shutdowns. Logic board and entire bottom case replaced. Has been fine up until today. Lives in my backpack most of the time. I travel a lot for living and won t be able to get it to an Apple store until Oct 6th at the earliest. Gonna be pretty bummed if they charge me an arm and leg to replace screen.
Took mine out of my laptop sleeve and I now have them! This is a MBP 2017/15”. I did have it plugged in and charging while sitting in the sleeve in my bag – which I’ve done for years now – never seen this. Man, it’s annoying.
Same issue. Happened once before, and today after flying. I have a MacBook Pro 13-inch, 2017, with touch bar.It is still under warranty, but it is such a hassle to go there and get it fixed as I need the computer every day to work.Thanks for taking action!
And this is why I’ve been dealing with the issue for one year now 🙂
I am having this issue now. MacBook Pro (15-inch, 2017). First the command key broke off, now this orange smudge. What a fucking lemon. Apple products are becoming a very expenisve joke.
Totally agree. Currently using iPhone 6+, said FUCK NO to the $2,000 iPhone pro and will wait for the new Google Pixel this October. I love iOS but can no longer afford to pay premium prices for cheap hardware and poor service. Goodbye iPhone.
I am experiencing the same issue on a 13 inch MBP 2017. Blueish spot in the center of the screen. However, warranty is expired 🙁
Hi,
Same issue. Mine is 2018 MBP. Not in apple care or warranty.
Over the summer, my computer started having this problem as well. I noticed it after a ride on the subway with my laptop in a sleeve in a drawstring backpack. The discoloration shifts depending on how I store my computer, but isn’t very apparent if i store it horizontally, so I cannot leave it open for long periods of time, which is a problem, considering i am a college student. As a design student, this is a pretty big problem; I need to know the colors on my screen are accurate. It’s one of the reasons I bought a mac in the first place, so I’m pretty disappointed.
Just discovered the same issue today. One brown spot in the left bottom corner. 2017 15″ MacBook Pro w Touch Bar, 1.5 years old, out of warranty.
Figured I would chime in as I’ve had my same problem resolved. I have a 15″ late 2016 MBP that started showing a subtle regular orange pattern about 2.5 years into its life a few months ago. The orange pattern was never too pronounced so I delayed taking it in for repair under AppleCare warranty until a few days ago. The Apple tech seemed so unsurprised by my problem that he immediately assigned it for repair with practically no questions asked. 3 days later I have a new display. I feel for all of you who have had worse tech support experience, no warranty, or simply can’t afford to be without your (expensive) MBP for even a few days. Apple should issue a recall.
Good to hear your issue was resolved free of charge and quickly. Did you still have apple care left on the computer? That may have been why.
I am also having the same problem. The orange spot moves and goes away after a while as well. Really frustrating that apple isn’t doing anything about what clearly is a defect in the product..
Same Issue Here. Just started on bottom left corner. This is in addition to the very light blue smear issues on screen. Most certainly defective.
Hello. Having the same problem on my Macbook Pro 15″ with touch bar.
Get the same problem after a half month passing warranty… So sad, what should I do?
At this point you can hope that the Apple shop you bring it to accepts the problem and fixes it for free. Some have had success.
Same issue, started about week ago (Macbook Pro 2017 Touchbar). Laptop was in my backpack. The smudge comes and goes but now it’s kind of faintly spread over my whole screen. I went to the Apple store today and the associate said it would cost $900 to get the LCD replaced. That’s too much considering what I paid for the laptop. I have only been using it for less than a year and a half.
I just noticed this issue. Ready to sue!
I just noticed this issue today. Nothing out of the ordinary in the use of my laptop.
Yep, same problem for me now too. I’ve got a 15″ 2018 model and it’s started happening just after the warranty ran out (of course)!
Having the same issues here. I’ve had the screen replaced once under warranty, but it’s come back. I need to get the keyboard serviced too, but that’s another issue. I’m hoping they extend the warranty for the screen like they did for the faulty keyboards.
Same issue with a 15″ 2017 MBP with touch bar. I’ve had the screen replaced once already, while under warranty. I hope they do something because I’m not paying this mac to have a third screen. I’m a loyal Apple fan, but between this and the keyboard that I need to take it in for, it’s really frustrating.
hi there, same issue here. 2016 MBP 15″ w/ touch pad. the stains meander around and follow gravity when stored upright / in a bag. they behave like some liquid between sheets of plastic when putting slight pressure on them with my finger. the stains settle at the bottom of the screen when sitting on the desk after a while. they get worse when there’s heat coming from the vents. they started to appear around a year ago. no abuse, consistent careful handling. i got a quote for a replacement from a local apple partner: 800 usd ballpark. i haven’t decided on whether to replace or accept and live with it. cheers
I recently bought a 2017 macbook pro 13″ from a friend, and I noticed the orange tint on the side of my screen a few days after using it. It didn’t happen until I installed Mojave so I was thinking maybe that had something to do with it, but after reading other people’s comments, I think it’s just the LCD screen. The orange seems to appear on the side that was facing down inside my backpack. Hope a solution without paying for a screen replacement comes up soon.
I’m having the same issue too! Its orangish and sometimes its on the left side of the screen, and sometimes its on the right side of the screen.
Hi! Same issue too. There is an orange mark that is usually on the lower left hand side of my screen, but sometimes it is on the lower right side as well.
I have a 2017 15″ macbook pro with touchbar. Same thing happening to me, it started a year or so ago and I took it back to the store I bought it from and they acknowledged the fact that it was happening to many other people and STILL said that they couldn’t do anything about it even though I was still under warranty and apple care! Very upset given the amount I spent on this laptop and the issue was in no way my fault. Now after living with it for a year, I just can not take it any longer. willing to do whatever it takes to help.
Yea that’s frustrating. I’m so busy with an international move and setting up my photography business again it’s hard to find time work on this but I haven’t given up!
15 inch 2016 MBP with touchbar. out of warranty. same problem. definitely feels gravity related. does it happen for people if the laptop is always stored flat? these laptops are expensive because they are built to last years without slowing down. i don’t accept that I should have to pay. it has not lasted for the expected amount of time so was not fit for purpose and this should give us a case. i haven’t taken it to apple store in the UK but got a quote in another country and it was £500 but have people had success replacing the screen – does it come back?
Yes it’s terrible I know. It seems about 20% of people leaving comments here are getting the screen replaced free of charge.
Hi Greg,
Thanks for starting this. I have been following along for the past week. I purchased my 2018 MacBook Pro 15″ with TouchBar on August 11th, 2018. I am experiencing the same issue and the yellow marks are starting to get bigger. I am visiting an Apple Store in Charlotte, NC tomorrow to see if I can get something done without paying. I also feel like I should not have to pay something that’s a little over a month out of warranty and costed over 3 grand in USD. This is my third MacBook Pro and my 2009 13 inch and 2015 15 inch MacBook Pro’s which my parents currently use never had such issues.
Fingers crossed I can get something out of this because I have managed to get an iPhone 7+ screen that was cracked fixed for free and was out of warranty.
I am hoping that this many reports of the same issue will force Apple to start some sort of replacement program. I will continue following this blog. Thanks again for everything you’re doing!
Best,
Akash
Thanks for sharing your story and appreciation. So slammed with setting up a new life in Canada hard to find time to work on this now. Sorry everyone 🙁
A message from Tom who was unable to post:
Hi all, Like everyone here I had the same problem and am out of warranty (UK based), but I managed to get someone to rectify it without charging me.Ultimately you need to persuade them to replace the screen under their ‘screen coating repair warranty’. So hopefully if you have markings on your laptop screen that correspond to qualifying for this then they’ll replace the screen. Or you can try and replicate those markings yourself – but that’s a risk obviously!FYI they don’t cover the keyboard markings, the lady said something about the palm rest markings on the screen meant I qualified, but the keyboard markings aren’t covered. (essentially I think she took pity on me)MORE DETAIL BELOWI actually took it in with two problems – screen discolouration and left speaker blown. Initially the apple genius said neither was covered and I’d have to pay. It would have been £950 (£400 for replacing top case, £550 for replacing screen)I got pretty irate at this (my speaker had already blown once within warranty).She then clearly wanted to help and asked if I had any sticky keys (at which point I remembered the repair recall) and said yes. So that meant the keyboard and speaker (which were all one unit) could be repaired under their recall program.Then she spotted the palm rest markings and said the screen was covered. We both knew what was going on, but I was very thankful I didn’t have to pay.Good luck – hope you find a sympathetic apple rep, and see if you have the markings on the screen, then you might be ok.
Email from Sergey who’s couldn’t post:
Dear Greg,
My name is Sergey. I’m writing your regarding MPB screen discoloration problem.
First of all, many thanks to you for your efforts on attracting attention to this problem, which seems now quite wide-spread all over the macbook users. I faced to this screen trouble yesterday and was terribly upset. Only after exploring your blog and reading stories from all these people I have realized that there are still some chances for happy-end. I’ve filled the google-form and hope this campaign will have success. Again, my great respect to you for leading this process!
I’m writing to you in person due to some specific cases I found in comments at your blog. Some people reported that authorized service repaired their mbp’s screen for free even though the warranty had been expired. One particulair comment comes from guy named IVAN. Judjing by his name, I think that there is a high chance he comes from Russia (so do I). I’d like to ask you if there is any chance to contact him. I tried to reply for his comment (in hope there would be notification he will see), but had technical issues (after pressing the “post” button an error page occured with this message: “The page you are trying to acess is restricted due to a security rule”).
Are there any other options to contact this guy? I understand that you are responsible for protecting personal data which users provide when leaving the comment at your blog (including e-mail), but I hope there should be a way.
The reason I’m going to contact him is to ask – which authorized service did he contacted. There are several of them in Russia. According to Russian consumer laws, manufacturing-based defects should be warranty-covered within 2 years from the date of purchase (official apple warranty is only 1 year). If service agree that defect is manufacturing-based, then they will repair it for free. But service can deny the fact this is manufacturing-based defect and ask to pay full price for repair (in theory, consumer could prove that defect is due to manufacturing by independent expertise, going with its results to court, etc.; but this process costs a lot, so services understand that almost nobody will follow this way and rejecting free repair to earn more money).
Obviously, that guy named IVAN was lucky to contact a “good” service, where they admit the trouble and agreed for free repair. I just would like to ask him – which was this service. Hopefully, you can help me with this. Really, if there is small chance for free repair, I should use it. Otherwise I have to live with screen-defected macbook since I dont have 800$ to pay for its repair. I am very sorry for bothering you with this issue.
Many thanks again!
Sincerely,
Hi Greg,
I have just discovered the same problem on my MacBook Pro which I purchased almost 2 years ago. It is now out of warranty. I have not even brought it to a technician yet. I found your site on Google because I am trying to find the reason for it and if there is a way to fix it
hi there, same issue here. 2016 MBP 15″ w/ touch pad. the stains meander around and follow gravity when stored upright / in a bag. they behave like some liquid between sheets of plastic when putting slight pressure on them with my finger. the stains settle at the bottom of the screen when sitting on the desk after a while. they get worse when there’s heat coming from the vents. they started to appear around a year ago. no abuse, consistent careful handling. i got a quote for a replacement from a local apple partner: 800 usd ballpark. i haven’t decided on whether to replace or accept and live with it. cheers
Hi, I have this issue. I have a 2016 Macbook Pro 15″ with touch bar. I only had the 1 year of apple care and this problem began about a year after is expired. My screen as a whole has a orange-ish vignette around it and I have a row of “pressure spots” on the left side of my screen.
Hi, I know it’s a year later, but I am just now experiencing this on my 2017 MBP. I haven’t had any other issues with my macbook before. I know for a fact that the orange patch appeared on my screen TODAY, as I’m a college student and I use my laptop every day.
Hello GREG, I recently got this problem on my MBP 15″ 2017. It was not hot when i took it out of the sleeve from my backpack. The orange smudge (discoloration) initially started from bottom right corner and now moves around on the corners and edges. If it lies flat for several hours the smudges go beneath the screen and depending on the orientation while handling it they can move around. Contacted Apple and they gave me a repair estimate of $1100. This happened after a few months when I lost my one year Apple care.
That’s a pricy repair, sorry to hear that 🙁
The same issue with MBP 15″ 2017. Noticed it 2 weeks ago. Contacted apple and they denied to repair free of charge since apple care is expired.
Is there anything can be done in the US if it is out of warranty?
That’s what we are trying to figure out. Right now it looks like very few are having any success out of warranty.
I bought a MacBook Pro 15” with Touchbar in November 2016, had the orange discolouration after about one year and could get it fixed in March 2018 thanks to a free display repairs program by Apple.
About one year after the repair, the discolourations started AGAIN and still persist to this day.
Not again!!!
hey there,
I have the same issue that has just started about 1 month ago. The yellowing is just like your images along the left side of the screen. I have take the macbook to an apple store and they said they could not do anything due to the warranty on my MacBook being expired. Any thoughts?
My MBP 15-inch 2016 that was bought in April 2017 experienced the same issue last Sept. 25, 2019. I still had Apple Care with it so I had it serviced last Sept. 29. The repair service was quick and I got it back today, October 2. Yay!
The quoted price was USD 795 (tax not included). Now, I have 90 days to observe my new display if the issue will appear and have it serviced again.
One thing that I can’t tell is if the display replacement is new or refurbished though based on my initial observation, it is new because the entire top clamshell is replaced and my previous one had scuffs on it due to daily use. The product repair summary did mention that the replacement can either be new or refurbished.
I am so glad that it still had Apple Care. I don’t know where I would be if the issue appeared as the Apple Care warranty expired.
I have the same issue. MBP 15″ 2016. Orange color on the edge and scatters in the middle. When leaves in backpack, the orange color gets darker on the edge sits on the bottom. Very disappointed about the product!
Hi Greg,
The spots started appearing yesterday but were very faint. This morning I removed the MBP 15Inch 2017 with Touch Bar from my back pack and the brown / yellowing spots were all down the left side. I do a lot of photography and my primary package is Lightroom. At first I thought it was to do with the Laptop just getting hot. But now I know better. Thanks for the assistance in getting to the bottom of this.
My MacBookPro 13″ 2018 is experiencing the same issue
a. It is still under warrantee
b. They have not fixed it yet, I hope to bring it in soon
c. I have never been quoted a price to replace the screen
d. As you may have guessed, I have never paid for somebody to replace the screen
e. My screen has never been replaced.
Hello!
I’ve been having the same issue and my MBP 2017 15″ barely leaves my desk, hopefully something can be done about this
Just wanted to say that this issue is happening with my 2016 Macbook Pro model as well. I have always had it in a sleeve and the oranging follows the pattern of gravity.
I’ve had the same issue for a few months. 2018 15″ MPB with Touch Bar.
Wow! I thought I had done something wrong but then the brown spot moved to another place on my screen, so I googled it and voilà. Well, so I have the MacBook Pro 15 inch from 2017 and yesterday it started with the changing brown spots. Also my keyboard sticks on and off, the s key and the 4 key will give two or three of that letter or number most times. Considering I paid 2500 for this thing, I am pretty ticked off it is floundering. I take very good care of my laptop. Should I take it to an Apple Store to start? I bought it in the States but live in Spain, so I’m not even sure my apple care works or anything. Thanks for posting all this!
This is happening to me too.As there aren’t official Apple Stores in Peru I bought my MBP 15” 2017 on a premium reseller… I guess they know nothing about this issue.
I’ve had the exact same issue as you
15 inch 2017 MBP with touchbar. out of warranty. same problem. The apple store fix it once when i have apple care+ last year, but it comes back now.
Also have this problem, as of 15th Oct 2019. Got the MacBook beginning of 2017.
Even i am facing the same issue, the discoloration pops up after storing the laptop in my cosy backpack 🙁
I have a 13 inch 2017 Macbook Pro with the same problem.
I have had the same problem for the last month or so. I wonder now also about the heat connection due to what you mentioned above Greg, as there as been a few times when my MBP 15″ 2017 touchbar computer has not slept and I’ve pulled it out of the backpack very hot with the fans blowing high speed. I keep my laptop in a backpack and carry it around with me every day, and have been using MCPs for about 10 years, this model is the first one that has caused this problem. Sadly I don’t have any apple care warranty or coverage left for this and will have to wait to see whether there is any hope for me from your law persuits in this case. Whilst this laptop has had one minor drop, there are no cracks or signs of breakage/leakage on the screen as far as I can see and the colour moves all around the screen. I don’t see a causation here as the colouring didn’t start after it was dropped, many months later was the case instead. Please keep me updated on what happens in this case.
Same issue on a MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
Me again, same spots orange/yellow on the sides and bottom and heating issues. When I put to “sleep” my MBP, the other day it was found almost empty…I think we have the same hardware problem….
Hello, I got the same issue today after a few hours of using of my Macbook. I suddently notice that stain. And my warranty ended like 10 days ago (obviously), and the remplacement is very very expensive.. I will try to contact my seller and Apple but I’m kinda hopeless
Such bad luck! Sorry and hope they fix it.
So I’m back, I got it fixed for free because it was still covered by the european warranty.
Thanks for updating us, that’s great new. We need European standards world wide!!!
I have the same issue for the second time, first time I had warranty and they replaced the display with no charge, now I have it again ,I took it to the service and they said “we’ll do diagnosis, if its your fault display change cost around 700 euros” this laptop became my kid and constantly getting sick, screen twice, and speaker. I can live without internal speaker but I do photo-video editing, so I clearly need a properly working clean display.
This issue still happen in 2019, and the fact that it happen to one of the most expensive laptop in the world completely baffles me. It was today that I noticed the yellow/orange spot on my left side of my 15′ MBP 2017 w/ Touch Bar. I took extreme care of my laptop, which lead to me unfortunately not buying Apple Care. I’ve been putting the laptop in my backpack for school for the past 2 years with no issues until today I started noticing the mark. It does went away after a good 30 minutes rest, however with many comments here saying that it’ll return I’m out of luck.
Having the same exact problem usually whichever side i place my laptop in my bag is the side that has the long yellow marks of discolouration
Hey! Same problem here. MacBook Pro (15-inch, 2016), 2.9 GHz Intel Core i7, 16 GB 2133 MHz LPDDR3.
I have the same yellowish blobs that move around the edges of my MacBook Air (13-inch, Early 2015) screen, sometimes on the bottom left but at other times along the right upper edge. The blobs seem to migrate around the screen. Sometimes less sometimes more
I have the same problem since 2 month now. I have the MacBook Pro 15″ from 2017 with the Touch Bar. It is so annoying, especially when you have to color grade videos. Hope apple will come up with a solution for their user.
I’m currently having this issue as well. I’m a student and don’t have money to get it fixed. Expired Apple care.
Hello, I’m having this issue as well on my MBP 13″ 2017, it started in at the beginning of October and it’s gradually getting worse. At first, it was only a yellow discoloration, but now it is pink and orange.
Hey, sadly I have the same problem. But the orange spot is smaller its on the left bottom corner and theres a small pink dot few cms ish far from the orange smudge. Also it doesn’t move around.
Also interestingly, when I have a white browser open , the pink spot doesnt showup/or appear.
But when I have other colors such as wallpaper ( right now is a dark blue) the pink spot is easily seen/observable.
I hope it doesn’t worsen . It’s really messed up how hardworking student spend their hard earned money on mac book pros… and they’re sold defective products.
I’ve got the same issue, documented with photographs.
hi i have the same issue too, i have MacBook Pro (15-inch, 2018) it happened just today, i have an appointment on the 30th i don’t have an apple care, I hope there’s a way to fix this problem.
Hi, like most here i have a mid 2016 13″ MBPand my screen is displaying yellow splotches mainly around one or two corners of the screen. It’s very odd as it moves around from session to session after i do a clean shutdown and not a lid close. I have owned so many MBP i have lost count but this is the first time i have seen anything like this. I took it to and Apple repair center and i got the whole BS that i need to pay for a screen replacement of $850AUD…sheer lunacy and criminal AFAIC.
Macbook pro 15″ 2017 same shit. Yellow flowing spots in screen after year of EDC using. Apple must do a special company to resolve same issues as with keyboards. No one display in my live never had broken at all. WTF Apple???
Hi there! First time noticing it. The orange discoloration started on the bottom left as soon as I removed it from my bag. The intensity reduced significantly after 5 minutes but its very lightly still there. A couple minutes after that, the discoloration was a present on all sides of the screen, but it was still very very light. I am about 20 minutes in from removing my laptop from my backpack and its still there, but lighter. I tilted my screen to the left for a couple minutes and it went away. I placed it straight again and the discoloration appeared again, still at the very light intensity. I have the MacBook Pro 2017, 256gb, no touch bar, not under warranty, no apple care. First time ever having an issue with this laptop. I can’t afford to buy a new laptop and this is incredibly frustrating.
I had this begin happening within a few months of my company issuing me a brand new Macbook Pro 2017 with Retina display. My company replaced it with another (separate) brand new Macbook Pro 2017 to correct the issue and here I am, a few months later, with the problem beginning to happen again.
I have the same issue on my 2018 Macbook Pro 15″, sadly the warranty expired about a month ago…
I really don’t see eye to eye in paying ~900 € for a replacement screen…
I just started having this issue tonight, light smudge on bottom left corner. I don’t believe this is caused by heat or pressure, I’ve games on this machine or years and lugged it around in a messenger bag for years. Clearly it’s a design defect and will pop up over time in some % of units.
Same issue. MBP 15″ 2017.
Started happening about a week ago! I’ve only had this Mac for around 10 months. Could I get it taken care of with Applecare? It is a light orange-yellow smudge in the bottom left corner of the screen, extending almost a quarter of the way across the screen. This has appeared only twice so far. I take it with me every day and use it very often.
Very disappointed in Apple.
Hi! I have the exact same problem on my 15″ 2017 MBP. It might also have overheated in a bag, but I am not entirely sure.
Just started having this issue today. Macbook pro 13″ 2017. orange spot in the bottom left corner. totally out of the blue, was not there 5 hours ago.
Same thing here, I have a Late 2017 15″ MacBook Pro with Touch Bar model, the discoloration spot has been growing on me with just pressure from putting in my school backpack, and I cannot bear it much more since I’m a design student and it just irks me. The screen was replaced out-of-warranty once too, at 900 AUD, but it still applies to the new panel. Super disappointed with this shoddy craftmanship for a 3k+ machine that is supposed to be portable and handle everyday life in a backpack.
Totally agree.
I have the same problem on my MacBook Pro (13 inches, 2016, 4 Thunderbolt 3 ports). The orange discoloration started in the botton left corner and now it is all over the edge of my display. Unfortunately there is no repair program in Germany yet.
Hi Marius, there is no repair program for this issue anywhere in the world as of yet which i know of. Apple hasn’t formally acknowledged the issue as of yet and those who are getting screen replacements seem to be the ones inside of warranty or apple care. As others have noted this feels/seems like a heating issue and is prevalent on those screen which have woken up from sleep after having been taken out from a bag or a sleeve, which is the most noticeable time for me. Having shut down the computer cleanly and not used for a couple of days i find it gone, however the orange spots reappear once i put the unit to sleep and wake it up several hours later….which is unacceptable.
I have the same issue!
I’ve recently been having the same issue with my MBP 13″ 2016, with a yellowish tint on the left side of the screen and my battery dramatically low after carrying it in my backpack for a couple of hours without usage. I noticed that it fades away after a while having my laptop open but it’s still really frustrating especially since I paid so much for this laptop. I don’t know why this is suddenly happening and I don’t have apple care or any warranties, unfortunately. Should I still try to bring it to the Apple store to see if I can get it fixed? Or do you think they would charge me? Thanks for creating this page by the way, it has helped me a lot!
Bring it in, see what they say, and let us know the result. Looks like the going price is 700-900 USD for a new fix if not covered.
Hey This is happening to me aswell and if you press the screen and push the orange marks it moves it along the screen.. if you push it far enough it spreads it out so it is so unnoticeable it basically goes away, I dont understand the science behind it but it worked for me and I’m not saying that it is the way to fix it but it means you can move the marks to someplace else on ur screen where it isn’t as annoying or spread it out enough that you can view your screen without notice of the orange marks :).
Thanks for the tip, mine spend most of their time at the bottom of the screen now.
Alas my 2018 Macbook Pro 15″ is suffering this issue – there are increasing days it does this, and it doesn’t have to be that the laptop has been sat closed etc – it does this just on, open and in use.
As a reply to myself, I’ve taken the MBP to the Apple Store, who say they want to replace my display. They do agree it looks to be heat related, but I don’t think they’ve got any options other than to replace my display. Personally I believe the issue really stems from the totally inadequate cooling in these devices. It’s blatantly the cause of this issue, and it’s also the cause of my issues with throttling below base clock that persist to this day.
Hi, same problem here, spots changing places all the time, always, more to the sides of the display. MBP 15″ 2016 here, when the touchbar was a fresh thing…
Have the same issue (Lithuania). I do not have cover anymore, but I think this is apple’s faulty product. Please advise what are my rights?
Thanks for sharing. I’m actually trying to figure out how to take legal action and what our rights are. If you can help me with the research that would be great. What country are you from? It seems the consumer protection laws are different for each country. Australia seems to have some of the best.
Same problem as all of you, Macbook Pro 15 inch, 2018. I notice it after i take it out of my backpack, its temporary and eventually goes away. I had spoken to Apple customer service. They blamed problem on pressure and heat, and redirected me to get it inspected at an Apple Store. Unfortunately my warranty is out, so If I get it fixed it will likely be out of pocket. So frustrating. Any updates with you?
Hey Lilly sorry to say I haven’t had any time to pursue research on legal action with my recent international move to Canada and all. Have you had any luck?
I also have this issue, Macbook pro 2017 without a touch bar
Hi! I have MBP 15″ 2018, and yellowish floating spots appeared about 1 month before the warranty expiration. Altogether with staingate problem, I brought mine to an official Apple service in Russia, and they replaced me the top lid for no cost without any problems within a week.
Thanks for sharing, I’m guessing they replaced yours because you were still within the warranty. If only they would replace everyone else’s because it is clearly a manufacturing flaw.
Same issue, and I’m p sure I don’t have apple care. MacBook Pro 13 in 2017 no touchbar, its not too bad but it is annoying
Same here, add me to the list of people with this same issue. The smudges are moving around, sometimes dissapearing, and then reappearing in completely new places.
Add me to the pile. Started having the discoloration about a month out of warranty. I just took it in to Apple and they said it’d be $800 to fix it. I spent nearly 4k on this laptop one year ago thinking that it would be a solid buy like my 2010 macbook that’s still kicking. What’s even is crazier is I remember spending 300 to replace my wife’s display after she knocked it off a dresser about 5-6 years back. Apple is not the premium company it once was.
I have the MBP 15″ 2018 and this is happening, even when cold, every day.
Few weeks ago my Macbook pro 13″ late-16 started showing the same problem of yellow spots that appears on border of display according to the position the mbp was stored in a backpack.
I brought it to a Apple Premium Reseller point but after few days they told me it’s not cover by any warranty or recall program and they proposed me a 610€ repair.
hi i got the same issue with the yellow show up on my screen. and my macbook 2018 is out of warrenty. what should i do if it is the issue from the manufacturing? thank you
Until Apple issues an extended warranty there isn’t much else a person can do except pay for the replacement 🙁
Hi There,
I have exactly the same problem… Macbookpro 2017 with touch bar, They replace my screen 2 times on warranty because the blue spots.
After 4 months of the last replacement, the blue sposts appeared again, my warranty is expired, and the issue is becoming worst. Yesterday I started noticing orange patch in the bottom left corner.
I filled your form a few weeks ago.
Thank you.
I have MBP 2016(with touch-bar). I’ve had the same issue for a year. I’m surprised with the fact that a lot of people experienced the same issue.
I have same issue too. my mac is macbook pro 2017
Yep same problem with my 2018 Macbook (Purchased Aug 2018). Took it in and they wanted me to pay 450-500 to be replaced.
Same issue with screen here. 2018 Macbook pro (purchased Aug 2018). Took it in and they wanted to charge me 450-500 to replace the screen.
I have the same issue. It’s mostly on the left side of the screen but it moves around. It’s definitely heat related, as it gets a lot worse if my computer remains on in my bag. In addition to the orange blotches I also see a butterfly shape discoloration on the screen when looking at white content. The white is either warm or cold. It maybe corresponds to the placement of glue behind it.Took it to the apple store, got quote $795 to replace the display as it’s out of warranty.
I woke up this morning to the exact issue described repeatedly above. Light-orange streak in the bottom left corner of my 15” 2017 MacBook Pro. Has a class action been filed yet? This is obviously a product design flaw. I don’t have Apple Care either. I will probably file a small claims lawsuit against Apple because I am not paying for a clear design flaw in a $2500 computer.
As far as I know no class action has been filed yet or any kind of extended warranty program from Apple. It would be great if we all work together to find someone willing to take this case.
yep same here, I a graphic designer and photographer so this gets super annoying when I’m editing colors! I just want it to go away!
Hi!
I’ve noticed the orange spots on the bottom left of my screen beginning last week and its been progressively getting bigger and migrating up the screen. Unfortunately, I don’t have AppleCare or under any warranty (poor college student who emptied out his wallet for a supposed longterm, quality investment). Since it’s only been a week, I am planning on going to Apple’s Genius Bar around next week. Hopefully I won’t be asked to replace the screen or pay out of pocket.
same issue and I am wondering what I can do to avoid the orange smudge from appearing. I agree that it appears after putting laptop in backpack for > 30 mins. The only way I know is to carry your laptop or backpack horizontally so that gravity acts equally over the screen.
I have the same issue with my MacBook Pro 15 inch with the touch bar. The discoloration appeared about two months ago and disappears and comes back in different spots along the left side of my display. It has not progressed to darker discoloration, just light orange-ish spots.
Hello, I don’t know if this issue has been resolved, but I have had the same issue. It is a 2017 MBP WITH Touch Bar. I don’t have AppleCare, so I was wondering how much it would cost? I am commenting this about 30 minutes after I took my MBP out of my backpack, and the fan was blowing very hard.
Hi Danny thanks for sharing. Sadly the issue has not been resolved yet. Keep checking back every month or so to see if progress has been made. Also, try going to your local better business Bureau or somebody you think could help us with this case.
I have a similar issue with my late 2016- Macbook pro 15 inch. Suddenly there is a smudge on my bottom left corner of my Macbook pro. When I first bought my Macbook Pro, I learned that flipping the screen to 90 degrees or 270 degrees, the whole display goes haywire. This works with all new Macbook Pros with touch bar from 2016-2019. Called Apple Support did not do anything about it. After several attempts, I was able to restart and turn my screen to normal settings. It was fine after that, but now suddenly, I have a small smudge in my bottom left corner. Really disappointed by Apple and how they handle their customer service.
Hi ! I have yellow spots on my display aswell. MBPro 2016 13″ (2thunderbolts no touchbar). Bought in Japan in 2016, got quote today 547€ (Approx 600$)
Stains are not as bad as yours, but are like a big yellow fluid stain on the upper left corner. It goes from left to right (middle of the screen) and to the bottom. Like a C shape almost
Hi there. I have MacBook Pro 15″ 2018, and I have similar problems. My screen has a butterfly shaped pinkish tint when the screen is showing a white background. Actually, I repaired this MBP in March 2019 for the same problem, but it happens again. At that time, my device was still in warranty. I went to the Apple Store back and forth for the display issue, and the manager named Chris in Apple Store W 14th Street (New York City) identified this problem. But since my device is already out of warranty, they could only offer 25% off for the display repair. It’s still $500! I don’t want to pay for that, so I complained on BBB.org. Hopefully get some response soon!
Thanks for sharing your story. Did the Better Business Bureau get back to you? Please keep us posted!
Same problem here. Bottom left corner, yellow-red ish large spot, sometime bigger. MBP October 2016 touch bar 15″.
Apple should really do a recall! They messed up badly here… I have this problem with my MacBook Pro 2017 14 inch non-touch bar…
Hi there! I have a same issue with my MBP15 2016 with touch bar. I was thinking that it is only my problem while I faced with this post. Orange spots appears on the left bottom corner and migrating around the screen. They position depends on which macbook edge is bottom while transporting. But sometimes it appears on a just flat table.
Same issue here, Right side on MacBook Pro (15-inch, 2017).
Hello I am having the same issue. I report this problem inside the warranty and they did nothing. Now that the problem persists, they told me to bring it to an apple store to find out which was the problem. Although the report was done inside the warranty, as now it is not inside, they told me to pay it!
It is crazy!
It is a fabric issue they should solve it without cost! Now I have started with a lawyer ir order to find a solution.
I just read your second comment. Please keep us posted on your progress with the lawyer. Did you share this page? What does the roadmap for action look like?
I am having the same issue. I have a MBP with Touch Bar of 2017 of 15″ and I report a heat problem inside the warranty. In the apple store they told me that it was usual and that there was nothing to do. After a time some spots appeared in the screen and I report another issue, again inside the warranty. They told me to wait and if the problem continue to ask for another appointment in another apple store. One week after this call I was on holidays and after a month I did not touch the laptop. When I came back I saw that the spots where bigger. I report again and in this case they admit that is a hardware problem but at this time, as I was out of warranty I should pay for 700$..
It annoying to have these kind of problems after paying a laptop of almost 2 thousand $!
I will start now with a consumer office in order to try to find a solution.
Thanks for letting us know about the problem and going to the consumer office about it. What was the result?
Please help me if you know any solution to this problem, I am from Chile and here no one gives me an answer!
Sadly we are all facing the same issue, some people get it replaced free while others do not. We will try and seek justice!
Hi, I am having this issue as well. MBP 2019 15″, yellow, orange purply colour, in circle form at the bottom left of screen. Am I still able to participate?
Yes you can participate, there’s no closing of this comment section or form anytime soon. The dilemma I’m faced with is finding a lawyer who would like to take legal action.
I have the same issue and don’t have apple care. Although this is 2017 model, I bought this end of Feb/2018. Would still apple fix this issue?
Right now it seems like Apple is not acknowledging the problem officially. Some people have had luck with a free replacement however most it seems have had to pay or live with the spots.
Same here with 13“ 2017 MacBook Pro; after a lot of back and forth, Apple Support refused to fix it for free. (something between 500-600€ in Germany). What a disgrace for the MacBook Pro brand.
(Shall I complete the survey as well or is the comment enough?)
Thanks for sharing your story. Please add your info to the form as it’s easier to keep track of everything there. Sorry to hear they refused to fix yours too.
Just got home from school, and immediately noticed something off with the screen. In the bottom right corner there is a small area where the colours are tinted orange. This is really, really annoying. What fixes are available? I need to use this Macbook for the next 3 years..
As far as I know there is no way to fix it except to replace the screen which may or may not be covered by Apple.
My 2016 15″ MBP has one orange/yellow blotch near the top right corner of the screen. I called the nearest Apple Store and was informed that I will need to pay for the screen repair out of pocket as my warranty has expired. The laptop was stored in a case in my backpack and was not subjected to any abnormal pressure. I will not have time to physically take it to an Apple Store as I am currently preparing for exams for my first year of law school. What questions should I ask when I am able to speak to an Apple representative in person? Thanks.
Sorry I don’t know what questions to ask them but I would have a read through these comments and pay attention to those who have had theirs replaced for free and see what they are saying.
Same problem, Pro2015 Touch Bar. took me some time to land on this page, have had it since a few months. problem occurred only few weeks after end of warranty, actually. discoloration mostly left hand top of screen or bottom of screen, but moves around and goes away again every now and then.
Dec 2 – same for me, mbp 2018 touchbar
I have the same issue with an orange blotch in the bottom left of my screen. I just noticed this issue for the first time after having my mac for over two years. I’ve got a Macbook pro 2017 w/ touchbar. This problem is already very annoying. My apple care has been expired for quite some time now (since Sep 2018) so I am really hoping Apple acknowledges this issue. Thanks for creating this page Greg. Looking forward to the email updates.
Thanks for sharing, sadly I’ve been so busy with our things I haven’t had much chance to pursue legal research but when it finally does happen I will let you know.
Hi can I ask if any of the laptop are used with the Apple/LG monitor we have a theory the issue might relate to excessive heat drawn
Yes I had to LG monitors hooked up to my computer. Can you elaborate on how this might be causing the problem?
-additional help for you all Apple have a warranty replacement programme for screen with surface deterioration – we have the same issue here at worka dn apple were having none it as regards the discolouration. However they replaced the screen because the surface had deteriorated. We feel the discolouration is related to power being drawn from the screens attached.
Interesting. I would be curious to know how many users with the issue have had external monitors attached. I frequently have up to two external’s attached.
I have been having the very same issue which is incredibly frustrating as I spent every dollar I had to get this laptop. Super disappointed.
Hi, I bought my Macbook Pro summer of 2017 and just this fall the spots started to occur after taking my laptop out of my backpack. Sometimes it is fine, others the orange dots are on either side of the screen. I took it in a few months ago, but because I am on a student budget and my warranty is over I just can’t pay the $700 some to get a new screen. Very frustrated but hopeful that Apple will recognize the problem soon.
Exact same issue. MacBook Pro (15-inch, 2016) with Touch Bar and Retina Display purchased in 2017. After 1.5 years of use discoloration became noticeable.
By now discoloration is so serious that when I turn on my screen, only the the center 50 ~ 60% of the screen is unaffected, the corners and border are yellowish. Haven’t had the chance to go to app store (not sure if they would erase the disk for replacement) but guess it’s likely going to cost a hell lot since it’s out of warranty.
Good luck with the group action.
my fucking laptop does this aswell after putting it into my school bag on its side
Suffering from the same issue. Please email me how to join this class action
Trying to find someone who will take on the case, then I will.
Same issue, started after running my simulation code on four cores all day. kernel_task was running and throttling the process down much of the time, and guess this is thermal throttling. I think my code killed my screen. MacBook Pro (15-inch, 2018).
Went out of warrant 3 months ago, and in 1 month the control key went intermittent and the screen flaked out.
Same issue with keys becoming un-responsive. Brutal design flaw that butterfly keyboard, how could they not have seen that coming in the lab tests?
I started the have the same discolorization at the bottom left of my screen (macbook pro 15inch touchbar, 2016). No issues on the day before, and after logging in to my laptop this morning the spot was there all of a sudden. This macbook pro has been having a lot of issues (all of a sudden slowed down, crappy keyboard).
Yea now my left command key had fallen off from normal usage… it just gets worse and worse…
Hi, I have the same problem on my 15 inch macbook pro with touchbar, I am out of apple’s warranty period, and really dont want to shell out another $800 to repair the screen when this computer already cost me close to 4 grand
My warranty expired two weeks ago and the issue came up today! I have this MBP 2017 and it’s always in a protective case. I noticed many people also had the issue right after the expiration of their warranty. This is disturbing.
I started having this issue about 2 months ago with my 2017 MBP 15. It usually goes away after some time but it’s still there right now. It’s basically every morning after sitting in my backpack all night. (Everki Atlas). I can’t really blame it on the bag since it happened quite some time into using the bag.
I did put a shutter on my webcam, it might have started after that. It has an ever slight amount of clearance from that even though it’s very thin. The notebook sleeps fine though. Could be unrelated, just weird that it started happening out of nowhere. It’s always on the lower left to middle left area of the display. Sometimes it’s just in the lower corner maybe 2″ tall x 1″ wide, sometimes it’s about as tall as half the display.
Thanks for sharing. The webcam shutter may have caused clearance issue which MAY have caused it not to sleep and overheat…
Wow, glad I stumbled upon this blog but sad to hear so many people are suffering from the same issue. Same thing for me sadly – I noticed a weird orange looking smudge all along the left hand side of my screen after taking it out of my laptop backpack. I put it the other way around on the way back, and now the orange smudge has spread all around the screen with just a bit of white in the middle. This is highly, highly annoying as I’m a freelance photographer and filmmaker and really require my screen to be the correct colour – plus I can’t risk not having my laptop for weeks! Will make an appointment with the Genius Bar and see what they can do. I have a 15 inch 2016 MBP with Touch Bar.
Totally understand the situation. Feel the same way about not being able to survive without my primary computer.
i have the same issue
Same model as you and same issue.
Happened twice, 2016 MBP 15 inch/retina/touchbar (paid to have this one fixed)
2017 MBP 15 inch/retina/touchbar — have problem right now– orange blob lower right corner, getting bigger, started Nov 2019
2017 MBP touch bar. Orange spot in upper left corner.
I have the same issue. I have a 2017 15″ MBP. It happened within the first month or two of purchasing and Apple replaced the screen right away. It’s been just over a year since that incident and it’s just happened again. It’s also just happened to one of my workmates on a 2018 15″ MBP.
same for me – mbp 2018 15.4 tpuchnar
Hi, it’s 2019 and I just found your post. Having the same problem the second time, after i got the screen replaced already once, when the macbook was still under warranty; which it now isn’t anymore. Is there any news on this post, in 2019? did anything come out of this legal direction it took and blabla? best from germany.
Sorry to hear it has happened twice. No progress on legal yet 🙁
Started experiencing this issue with a MacBook Pro (15-inch, 2017) 3.1 GHz Intel Core i7 – yellowing around all the edges currently mild.
MacBook Pro (15-inch, 2016) I have this Problem. I have magnetic incase sleeve bought from apple store. Now I try to put my Mac Pro outside the sleeve hoping this risolve the Problem.
I can send you picture of my screen.
My Macbook Pro 15in. 2017 is no longer under warranty and wasn’t when I took it in to repair since the casing was dented. The problem did not arise before the repair, but a few months after I noticed a permanent blue blob tint on my MacBook and orange tint blob lines everytime I took my MacBook out of my backpack. This issue seems to be impacting many people, and I’m sure with enough social media presence or e-mail nagging to Apple that a repair program can be put into place for what seems like a manufacturing issue.
In lectures I also see a few other people with the same orange screen blob issue when they use their MacBooks in class.
Hi there! Same issue, right now I see it all on the left side of my screen. I have macbook 2016 15″
Add me to the list );
2017 15″ MBP… Yellow spots on the screen. If I leave the screen open on my desk for several hours they dissipate somewhat but how incredibly frustrating!
Got the same issue here, got a couple weeks of my warranty to go (this thing is not even a year old) to get it fixed… very much so not optimal timing at all, but I’m glad at least I have the chance use my warranty before it goes.
I’m curious if it is heat which is the issue… I do not believe so, as mine is usually not warm when it’s been in a sleeve, but I will try to start some more scientific tests of shutting the thing down before i put it in my bag and see if the orange appears.
I have a 15 inch mid 2017 retina macbook pro with the same issue
Hi, I am having the same problem, and have one week left on my warrantee but am on the road away from any apple stores 2017 mbp with touch 13 inch. yesterday it appeared at the top left of my screen, now its at the bottom left. Very worrying, i hope we can get an extended warranty or something because I dont have 800 dollars for a screen replacement.
Hi there, I had the same issue recently on my 2017 15″ Macbook Pro (purchased April 2018 in USA). As it is out of warranty I resigned myself to living with orange smudges all over the screen. But the other week it was especially bad and I decided to call Apple. They booked me into the genius bar the next day.Turns out this problem is fully covered by one of their quality programs, so even if you are out of warranty and don’t have AppleCare, they will do a full display assembly replacement up to 5 years after the purchase date. Got my Macbook back yesterday and it’s as good as new!
FYI I took it to the Apple Store in London, UK. It was in for repair for just 2 days.
Glad there seems to be a resolution. My 2018 15″ MBP (purchased September 2018) just started have the orange spot issue, and i’m JUST out of warranty. Hoping Apple will take care of it.
Hello Richard. Which Apple Store in particular did you go to in London?
Hello Richard. Which Apple Store in London did you take it to?
Just began experiencing this issue on my lightly used (I still do most of my work on desktops) 2018 15″ MPB with touchbar, purchased new in September 2018. Unfortunately it’s _just_ out of warranty, so I’m not counting on it being fixed by Apple 🙁 We’ll see.
As an update, I took it in last December (2019) — and they would not fix it under warranty, since i was just out of the 1-year. They reset the main and display board(s), but it did nothing to fix the issue. I was quoted over $800 to replace the screen.
I shouldn’t be experiencing these issues on a $4000+ laptop, and having only a month [or less] out of the warranty when it happened, i’d expect some courtesy to get it fixed, but I guess not. :p
Just started iPad Pro 10.5 “ 3 years old. Bright orange smudge at bottom of screen. $1500.00 fully loaded version.
Also have this same issue!
I’ve just had my final screen replacement for this problem. I say “final” because I’ve bought a 16″ MacBook Pro and the 2016 is going to my partner, and we’re going to sell it as soon as we can afford a replacement. Since the keyboard went on that machine as well (replaced at Apple’s expense, btw), it just isn’t worth the continued irritation… I will say that Apple has been AMAZING about repairing this disaster of a machine. They’ve put in well over $3k in repairs at this point (though of course it doesn’t cost them anywhere near that).
Hello There,I have been dealing with this issue for over 6 months. Like most of the other stories, I am out of warranty and experiencing the yellow blotches. I have a cover on my laptop and transport it in a backpack. I took it to a store here in the US and Apple told me not to believe any articles that I read online. They refused to repair my screen for free. They wanted to charge me 699 to replace my screen. The whole reason I paid the so called Apple Tax was so I wouldn’t have to deal with any issues. My old Laptop was a 2012 Macbook pro. I didn’t have any issues with it, Ever! Hopefully with enough support, we can get Apple to replace these screens.Thanks
Tom
Hi,
My 2k18 MBP 15″ with touch bar just went from light orange to orange with the purple-ish bruise (like in your top pictures). The first symptoms appeared a month outside apple care, so big bummer. It first appeared about a few months after I had it repaired after premiere pro blew my speakers (covered under apple care).
Hello,
I am having the same problem with MBP 15″ 2018. I have a prominent orange smudge on the bottom left of the screen and I can even see a wide circle of orange smudge all around the edges of my screen. There has been no external damage or pressure applied onto the laptop. It has been less than two years since I have been using this laptop and this should not happen.
I have MacBook Pro 15-inch 2017 3.1 GHz Quad-Core Intel Core i7 – woke up this morning and found the computer failed to go to sleep with the lid closed. Now have discoloration marks all down the left side of the screen. I don’t have Apple Care for this machine. Am scheduled to take it in to replace the keyboard which has double BBs, and the battery has failed….so many problems with this machine now.
Hi! I ve been having the same problem for a while, getting worse. My Macbook pro has more than 3 years so I guess there is no warranty. I leave you my email, please let me know if there are some news regarding this!
I have MBP 15″ 2018. There is a huge circle of orange smudges on the screen. You can see a ring on my screen. Took my laptop to a Genius Bar and they asked for $800 to replace the screen because mine was out of warranty. Come on, it has been less than 2 years since I bought this laptop lol. I have contacted Apple customer service center in many different ways and they seem to think of this screen problem as something small. THIS IS A HUGE LET DOWN.
Have orange spots, have extended warranty, said because of dents on the edges of the laptop, it’ll cost about 1600 USD. From india.
Hi Greg,First of all, thank you for your posts and organizing this board! Good to know that I am not alone. I do have the same issues with my 15’ MacBook Pro with touchbar, which I bought in the summer of 2017. I am in Boston, MA. In my case, I see faint yellowish part on the rim and the center of the screen and the rest is faint blue. If I carry my laptop more than 15 minutes or so in my backpack, the yellowish part becomes bigger and darker. And, it seems happening due to the gravity, just like what you and others described here. I started noticing the symptom recently and initially thought it was my eye problem… As soon as it has become a relief, this issue has been more than annoying. I am not an artist, but part of my work is to generate scientific images which is compromised with this discoloration of screen. I have been pondering what I should do but haven’t made up my mind yet. I will keep you posted. If there is any updates on the legal action part, it would be great to know. Thank you and have a happy and healthy new year!
Thanks for commenting and following up with me. Wishing you a happy new year too and will keep you posted when I find out some new info on how to proceed.
15″ MBP 2018, just had the same issue in my lower left-hand side corner. I opened the MacBook when I got home and it appeared. No bruising or hits/damage on the computer.
same issue here.
Same issue here, i have MBP 2017 15”
On Feb 2019, i changed the screen for the same issue (i was on warranty) and then this January it start again, but they say i need to pay becase i’m not longer under warranty.
Shame that it’s such a widespread issue and they refuse to fix products that are just out of warranty. There should be a recall.
MacBook Pro (15-inch, 2016) this computer was 18 months old and had to have the top case real;aced and the screen went black $900 later the invoice said the screen had delaminated. Computer has never left my living room!
I’ve had the same issue it’s been present for like 2 years now I think. Its the MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) with touch bar. I researched it and when people said Apple wouldn’t cover that in the warranty despite it clearly being their issue I never really pursued it since for me Apple has done pretty much anything to be like nope your fault cough it up on any issue. I’m all for helping try to get them to do stuff though.
I’m a college student so I couldn’t really afford to replace the screen. It has continued to slowly get worse, sometimes it’s not as bad and sometimes it’s pretty terrible. It is extremely frustrating not to rely on accurate colors as a budding designer and yeah Apple feels like it’s getting less reliable and I’ll be moving away from them on my next computer purchase if they continue to behave as they have been.
I have this issue as well. I filled out the google form, and would be happy to put the information in the comments section as well if you like.
Same issue I have and leaving with this for 5 months. It will be gone after my mac book pro is on for several hours. Is there any solution to this?thanks
I’ve also been having this issue on my 2018 MBP. It was allocated by work so I’m unsure of warranty/apple care details but presumably it’s still under warranty and hasn’t had any replacements yet.I think the idea that it’s a heat issue caused by the laptop failing to sleep sounds correct. Having read that I realized there were many times my back got hot with the laptop in my bag, and since the intersection where each side of the laptop is hinged together being the biggest opening when it’s closed would explain why the discolouration seems to happen at the bottom most often as the heat tries to flow through that gap and affecting the screen.
It seems pretty clear this is an issue of defective products and a deficiency in Apple’s hardware QA processes. It wouldn’t be the first time Apple products have suffered from critical design flaws related to heat management so I’m not too surprised.
just noticed, MBP 2016 with touchbar. I can massage the spots a bit but they reappear soon after.
Hi I have a nearly same issue like that on my Macbook pro 2018 15 inch, actually my Issue is Bluish color , not a Orange color but many people who have a Orange issue has a bluish spot when you try to see their display thoroughly. I guess Bluish spot is the first sign to be a Orange spot. I can’t understand why it was happened to my mac , cuz most time i try to carry it to outside, i always put that in my pouch that has a great embossing to shock proof. When i try to ask it to Genius bar, they always said “it’s your fault, you have to pay $900 to replace it” Seriously $900? This cost can buy a ipad pro too. I wish your devotion to fight with Apple will be finished very well , so we can fix this issue effectively
I’ve got the same problem with my 2017 MBP 15″. When put in my backpack (especially if I have my backpack on the ground), I’ll get a yellowish/orange tint in the corner. I’m thinking it’s a mixture of pressure on that corner and gravity. It does go away after an hour or so (like many others have seen), yet it’s still ridiculous that it is happening at all. I’ve been out of warranty for a while and am not going to pay out of pocket for a replacement, especially if it will just happen again. I’ll just deal with it for now and hope that we can make something happen with a lawsuit.
Hello, I had a piece of good news, especially for you who based in Thailand (Bangkok).Last week, I submitted my laptop to Icon Siam Apple Store (the only Apple Store in Thailand) with a severe screen discoloration complaint. (my laptop is 2017 MacBook pro non-touch bar version and bought on June 2018, so it’s out of warranty for 7 months)After insisted that I took care of my laptop meticulously and explained that the discoloration is a common problem for MacBook Pro (by showing some comments from this website), the Genius Crew agreed to examine my laptop in seven business days with an option to do the service job.After 5 days, I received a notification on my email that my laptop was ready for pick up, and I went to the Apple Store straight away. I was very nervous because previously, the Genius Crew said that it is possible for me to pay 18.000 baht or $600 for the repair cost.Fortunately, I was given a brand-new screen, free of charge. They acknowledge that the screen discoloration was caused by a manufacturing error.Therefore, I suggested you (especially Southeast Asian based) to consult your problem with the Thai Apple Store or another Apple Store in Singapore and give clear reasons why you are deserved to get free repair service.
Here is the proof of Genius Bar Work https://imgur.com/a/lHCfm52
Thank you so much for this forum, I hope Apple can improve their customer service experience in the future. Cheers.
Hi, i really thanks to telling me your experience. So even though your warranty was already over, they fixed your display without any extra cost right?. Because it’s pretty critical issue like Keyboard issue from 16~19 macbook model?. I really upset that my genius bar said it’s all customer’s fault so we have to pay around 900 bucks to fix it … No Way…. anyway they admit that it is Defection of Product ?
That’s a good story. I’m UK based, MBP 15 inch i7 purchased Jan 2019. Have been having this issue for a few weeks now – orange/brown discolouration on bottom right, I wondered for a while if it has something to do with the low light mode. I ran 2010 era MBPs for about 6 years and they were bullet proof. This machine not so much! I’ve got a DELL machine as well, I may transition away from Apple if this kind of thing keeps happening. But the eco-system is like second nature so redesigning work flows to fit the clunkier OS on the DELL is a PITA. sigh.
Hi, Greg
Nice to see this site and you.
This is Korea.
I have the same issue as you have. I have used MacBook Pro 15″ 2017, and the yellowish issue is caused 6 months ago. But I couldn’t anything. because My Apple care on my device was over 7 months ago. But I wanted to listen cause of this issue from Apple. So, I visited the Apple Store 5 months ago. And I listened to ridiculously things about the cause of this issue. A technician said to me, “Are you carrying your MacBook every day with a bag?”. And I said to him, “Of course, This is a laptop, right?” He said “That’s a big point of this issue. The device is so sensitive, so you should carry the MacBook with your hands”. At that moment, I was so MAD!!! I bought a laptop to use everywhere, of course. But he pointed out my behavior carrying a laptop. I really wanted to a complaint, but I didn’t. Because I knew It’s not going to work for him well. So, I just walked away from the store.
Today, I got a little hope from this site. I really want to get an apology from Apple and fix my device.
I have the same issue. I have a MacBook Pro 15″ 2017, I’m out of warranty. Here in Chile we don’t have an Apple Store, only resellers, they told me that there isn’t a replacement program from Apple, so they can’t change the screen for free. The cost is about 380 USD. Now I’m used to it, the decoloration desapear when you put the laptop in front of you. Sadly.
Also having this issue! 13″ macbook pro 2017
Same issue here. MacBook Pro (15-inch, 2018) w Touch Bar
Hi there,I’m having the same issue – I first noticed it today and my apple care expired 3 weeks ago… coincidence? -.- probably not, but still annoying.hopefully they will replace it for less than 700€ …
I compiled a great deal of HS graduation resources to purchase a 2016 MBP w/ touchbar that would get me through college. Not even three years later, my beloved machine is spotted with orange and I simply can’t afford to have it fixed. It has never once been dropped and is a really unfortunate situation.
Same issue here, as in the article.
Also having this problem in the last few days
I realize that this is a board for MacBook Pros, but my daughter has an Air and we are seeing the same discoloration with hers. We will be going on Sunday to the Genius Bar, we will see what they say. Thank you for all of this useful information, if I have to reference it I will, but hopefully I won’t!
My Macbook pro is the MacBook Pro 2018 15 inch. I also have the same problem!!! It’s always happens in the left edge of screen. Today, I asked Apple store(in Belfast) for help, but they said I need to pay 642 pounds for fixing this problem, cause my Mac is out of warranty period.
I have the same problem and its really annoying!
Same issue herem blueish heu spots on the whole surface. Macbook Pro 15inch late 2017
My MacBook has the same problem! I brought it to the Apple store yesterday had the Genius Bar confirm it’s was a defective screen but still told me it would cost more than 700 dollars to repair although my 2017 MacBook Pro is in impeccable condition!!!!
Same story here
My 2016/15 inch macbook pro has same issue 🙁
Hi Greg,
I’m just popping in to say that I really appreciate the work you’re doing. I’ve had the discoloration issue on my MacBook Pro (15-inch, 2017, Touch Bar) for about half a year now. I really hope Apple will respond to this issue and take it seriously – issuing a recall and extending the warranty. I’ve already replaced the keyboard on this computer once. One speaker also stopped working on volumes above 50%. Thankfully that was fixed when they replaced the keyboard under the extended warranty (they’re the same part, all glued together).
Thanks Greg, and keep up the good work!
I noticed bottom left corner a yellowish cloud this morning and seems to growing. That’s not good :/. I have Apple Care so will talk to their “geniuses” about that.
MBP 2016 15″, touchbar, and with the same display issue. Out of warranty, and no Apple Care. Glad to see you are trying to help us all here, thanks for that!
Guess I’m joining the club now ufortunately. MacBook Pro (15-inch, 2017) here. discoloration on my screen is starting to occur. I’m willing to share photos but don’t see the option here.. Please help!
Same problem, it started at least six months ago but I couldn’t find the time to fix it, I thought my macbook had a bug or something because I had never dropped it. So angry that this computer costed soo much and has problems like this, it shouldn’t happen.
same thing happened to me at least six months ago, couldn’t find the time to fix it. This shouldn’t happen, especially because the product was expensive.
I just noticed orange discolouration on the bottom left side of my macbook pro 15″ (2018). Happy to have found this website. Ive booked in a meeting next week at apple to get it repaired. I’ll have a chat with them and maybe even show them this webpage to see what they say. I am in no way able to pay for a full screen replacement.
Same problem for me on the left side of the screen. bought the macbook pro with touchbar in september 2018. they already replaced the mainboard once in january 2019 because it was completely dead. I got an extended warranty on the mainboard for 3 more months. so lets see if they will fix my screen next week.
This issue first showed up yesterday when I pulled my MacBook out of my backpack and noticed an orange spot in the bottom right corner. An hour later I came back home and opened my computer and saw no spot, so I decided not to take any action. However, today I am noticing this issue once again after pulling my computer out of my backpack. This time, the orange spot is more like a line going along almost the entire length of the display on the left. I do use Night Shift on my Mac between sunset and sunrise and put it at the warmest setting, however, seeing the hundreds of comments on the blog leads me to believe that that is not the cause of the issue. My standard Apple warranty expired about 7 months ago and I have no AppleCare, so I really don’t have many options to repair this unless Apple acknowledges it and repairs it for free, or this class action lawsuit goes through successfully. I am not sure what the status of this case is, as the last update on your website was posted in June of 2019. Please feel free to follow up with me if necessary. Thanks!
I have the 2016 with touch bar and purchased it right after it came out, I noticed this issue today before posting and it is the first time I have seen it.
I have a MacBook Pro 2016 touchbar and I have experienced many small yellow spots and now a massive orange spot. At a certified apple vendor I was quoted $600 for a new screen.
15” 2017 here. I dropped by my local Apple store earlier today. The genius mentioned that they have been seeing a lot of such cases as of recent. In fact, there was another gentleman that was across the store from me presenting the same problem. He mentioned that there has been some internal discussions on remediation, but a decision has not been made. He beseeched me to log a case with Apple tech support over the phone again to make my case, and is encouraging others to do so as well, so as to reflect the severity of the issue. I did what he said, and meanwhile all I can do is wait.
13” 2017 MBP with Touchbar, I discovered an orange spot on the top left corner this morning. I had a long programming session yesterday connected with to an external monitor while the LAPTOP WAS CLOSED. I was running Android Studio, a pretty CPU intensive program. I’m guessing the heat from the laptop itself caused the damage to the screen while it was closed. I live in northern Europe and it’s January so it’s not possible for the screen to have been damaged by an “external” heat source.
Hello! Me and 8 other classmates have this problem with the MBP 15″ 2017 with touchbar.
Hello! Me and 8 other classmates have this issue with the MBP 15″ 2017 with touchbar
Thanks for making this post. Chiming in to share that I’ve experienced the same thing — twice on the same MacBook Pro 15″ 2016. First time happened ~1.5 years ago, and second time was ~a month ago. Just sent in my laptop for repairs at the Apple Store a couple of days ago. It’s still under AppleCare, so both screen replacements have been free, but dreading when AppleCare expires and the likely event of this happening yet again.
Same problem as everyone else it seems. Screen discolouration to with Orange spots and lines across different parts of the screen. I am an Art Director so colour accuracy is extremely important in my day to day work. These issues are making it increasingly more difficult to carry out regular tasks. If they disappeared quickly it wouldn’t be quite so bad but they remain on the screen in some way for the whole day.
Hi! I recently discovered the orange colors around my screen and I’m freaking out about it! I have the Macbook Pro 15 inch 2018 and I haven’t had it for a year and a couple of months. I’m not sure what to do because I don’t have time to leave give it to Apple for them to fix it since I’m a student and EVERYTHING is on my Macbook. This orange discoloration does not help me at all since I keep getting distracted by it.
Hi there. MBP 15″ 2016 (touchbar) here. I haven’t seen orange, but I have a large area of bluish gray in the middle of the screen. I got it fixed under Applecare (I believe they replaced the whole screen) but it’s since come back. Pretty visible with any light colored content (e.g. a document with text on a white background).
Hey Greg, Thank you so much for this documentation !I also have this problem and also sent a message through the feedback form referring this post.I have no idea if it’ll help, but it’s done :)Thank you so much for your work !
Having the same issue on a Macbook Pro 15″ 2018 with touch strip
Hey i have the same problem 🙁
Same issue on 2018 MBP, I’ve been noticing it for a few weeks now. Orange spot is always in the bottom left corner. I still have Apple Care so will be taking it for repair soon, but it still costs money for me to travel to my nearest Apple Store location, which isn’t fair since it’s clearly a problem with their product, not my specific machine.
Hello Greg. Thanks for taking time for this! Bought my son a new 2016 macbook pro, 13″, touchbar for his university studies. Noticed random orange spots along the bottom or sides in April 2018 (out of warranty). The spots seem to follow how he stores his laptop in a backpack. The MBP is always in a case. The MBP is also cool to the touch when he goes to use it. We paid $600.00 CDN for a new replacement screen (warrany expired) at an Apple store that April. Now It is February 2020 and the screen is doing it again. Back to Apple for “analysis” right now.
i have a 2016 mbp same exact problem with the orange smudge thingy. no warranty and i havent done anything so far because im so busy right now
This issue is happening on my MacBook, despite keeping it in a very padded and protective case 🙁
Orange blotches on the left side of the screen
Hi,
I have the 13″ MBP 2017 and the yellow discoloration is mainly on the top left corner of the screen. I have tried to chat with Apple support and the person recommended a PRAM and SMC reset. Neither did anything to solve the problem. My warranty ended about a year ago. My MBP also had problems with its USBc ports and had to be replaced twice.
Have the same problem. Blue marks moving on Retina display bought just 1 year and 4 months ago… MacBook Pro. Apple asking money to replace it.
Have the same issue, MBP 15″ 2016 with touchbar.
Have huge issues with overheating, probably due to ram upgrade when ordering from apple website. I can only assume that this issue is connected to that.
Did complain to apple once and they agreed to pay for an authorised apple repair shop (not official apple store) to repair it for free but they needed the laptop for a week, which is just not possible since I work every day on my laptop, especially at that time. This was still within warranty.
Since then the problem has persisted. Also noticed laptop gets hot even in sleep and with the screen shut, which is probably the original issue for this.
I have managed to get my 15″ Macbook Pro 2017 screen with this issue fixed free of charge.
I did not do so through Apple’s warranty program as my warranty had expired, however due to regulation in Europe, specifically Ireland, Apple are required to provide replacements under EU Consumer Law. In Ireland this consumer law requirement lasts up to 6 years since the device was purchased and somewhat acts like a 6 year warranty on the product as opposed to the generic 1 year warranty that Apple claim to offer. This 6 year period is the most generous in Ireland and the length varies among EU countries.
There is no official Apple store in Ireland, and I had to use a certified seller who process the consumer law claims on behalf of Apple. I had to pay a €75/$82 service fee for them to run a diagnostic to rule out any possible accidental damage such as significant drops or water damage. When this came back clear the screen was replaced free of charge. I then contacted apple who refunded that €75 diagnostic fee, although I don’t believe they were required to.
I would encourage anyone living in the EU to look into EU consumer law in your country and what you’re entitled to. Info can be found on your local apple site although it does sometimes take a bit of searching.
On a side note this is the second time I have had to have a significant fix carried out on this laptop out of warranty that was covered under EU consumer law. The first major issue occurred just after the 1 year warranty ended and was a blown speaker that appeared to have occurred as a result of software issues based on what I have read from people with similar issues although this too was never acknowledged by Apple.
This is the second time I see these screen discolouration – Last year, I had to replace my screen since I’ve been working as a designer, and the screen plays an important part, you know…
I did share my story through this form once, from the topic on gregsamborski.com – but since the issue still comes back lately on my newly replaced screen, and my coverage has ended, I am herewith sharing my story again – I think it’s fair enough for Apple to seriously take their consideration on these similar cases.
//Hope this helps with other cases as well.
Best of luck to everyone!
I’m so tired of people asking why my screen is like that. Apple, please recall.
Happened to me twice now.
Hi, I have the same issue on my MBP 15″ 2017 with touch bar. The yellow spots appear on the entire right edge of my screen from top of screen to bottom. I’ve noticed the issue gets worse when I travel with my laptop in my backpack. I’m reluctant to pay to get my screen fixed because it seems like an issue on Apple’s end and I’ve taken great care of my laptop.
Me too! I bought the Macbook Pro in Nov 2018. It just passed the warranty period when I noticed the spots. I hope Apple will offer a free replacement program for this common problem.
Hi, Thomas from Germany here. I have the same issue for the second time now.
My Macbook Pro 2016 15 inch had this issue 15 months after purshase for the first time – Apple repaired it because in Germany we have 2 years of “Gewährleistung” (not the same thing as warranty – but you can see it as something similar). Now I have the same thing again (accompanied by bluish spots in the middle of the screen). I’m not willing to pay for this repair cause it would be the third major repair of this really bad made laptop (6 months after purchase: speaker exchange – not! Bootcamp-related, 15 monts: display-replacement, 22 months: logic-board replacement – stuttering video playback and unexpected shutdowns). This laptop is the worst purchase of my life. Fingers crossed for an official exchange-program in the future. Best wishes to all of you!
I have a 15 inch MBP with Touch Bar. I have the same problem in the bottom left corner of my screen. It does seem to get better if I do not put it in my bag. Or if I have almost nothing in there.
I have them too!
Same issue here, I have MacBook Pro (15-inch, 2017)
Same bis issue with MacBook Pro 13-inch, 2017. Unbelievable how people choose this brand to expect great functionality for the price paid and at the end found yourselves with this shame. Never Apple again.
I also have the same problem on my screen but it expands across the whole screen except in the middle of the screen, where it is splotchy normal. The discoloration has a warm glow to it.
Have only had this laptop for about a year and 2 months, issue has been present for about a month now…
Mine isn’t orange but I think it’s close enough to the base that it could’ve been caused by the battery heat (which has been recalled) possible?
I’ve been having issues with orange patches appearing bottom left of my my 2016 MBP 15inch. It’s also had a strange discolouration of blue/orange over most of the screen for quite some time now, although this is not as prominent as the new orange patch.
Hi, this just occured to my MBP 15″2017. I would like to join in on any class action lawsuites you may have underway. I may still have Apple Care, but regardless, this should not happen to such an expensive item. Thanks for organizing this.
I just discovered my first orange blob today! I’m worried and excited to hear about the lawsuit. I purchased my computer in September 2018. Keep me updated!
I am also having this problem. I have a touch bar 2017 Macbook Pro. This issue started about 3 months after my Applecare expired, or about 2 months ago.
Sydney, Australia. Got my MBP 2017 TB screen replaced after putting it off for a few months. Went to the apple store and they agreed that there was an issue with the LCD screen and they said they would replace it free of charge since my MBP was in near perfect condition. Received an email 6 days later saying it was ready to pick up and pickup went smoothly with no issues. They even added a 90 day warranty for the screen that started the day I picked it up.
Hi, if you’re possible,can i look into your Service estimate page? Because it contains the issue code to fix it . people can use this when they consult with apple genius
Dang, I should have brought home the paper work 🙁
2017 MBP with Touch Bar: orange smudge RL edge first thing this morning. was charging overnight leaning up against a bench, smudge is on the edge that was “down”. Has not faded over the course of a couple hours work. Cannot get a routine screen shot to show to the geniuses and I don’t have a real camera setup any longer.
it’s been years that I have been dealing with the discoloration. I can’t get out of this mess in the MacBook 15 inch. can somebody have ideas.
I will not buy another mac if they decided to not correct this issue.
MacBook Pro (13-inch, 2017). Just went orange at the top left corner. Still usable, just mildly annoying.
Hello! I’m also noticing the same “yellowish” glow on my screen for the past 2-3 months. It’s a MBP 15 2017 w/ touch bar (high end setup). I live in Brazil, but bought it from Apple USA.
Hey Greg,
My computer has just started having the same issue! I have a 15″ 2017 MacBook Pro with Touch Bar.
I have the MBP 2017 15” and 5 days ago I noticed an orange circle in the left corner, then it moved to the right corner, now it’s the whole side bar. I haven’t gone into apple yet because I know they won’t do anything and I’ll just get angry.
Same issue here. Macbook Pro 15” with TouchBar.
mine has this too in the bottom lefthand corner! it used to fade while it was just orange but now it is an intense blue and bright blue in the center; it doesn’t go away.
I have the exact same issue as yours and these patches of orange spots move from time to time. I have had my Screen replaced by Apple under AppleCare two times at least but the problem still persists.
Hey all. Thanks, Greg, for opening this thread, since there’s obviously something wrong with the way these displays are manufactured.I purchased a 15-inch MacBook Pro in august of 2018, and last year started to have these issues with it. An Apple service provider replaced the screen under warranty, but now I’m starting to have the same problem again with the new display. Also, the keyboard has started acting up, sometimes not registering keystrokes and repeating others. Very disappointed in the quality of this €2800 laptop.
I bought the same sized MBP at the same time as you. Very disappointed for such expensive laptop by Apple.
I have the similar issue with my 13 inch pro with Touch Bar. But i have the blue stain.
Greg, thanks for doing all this!! Those spots are making the MBP practically unusable for color-sensitive work and it’s very very frustrating. I also personally know at least 3 other people who have the same problem.
Same issue – MacBook Pro 2017 (Base version).
+1
mine has the same problem
I have a MBP 13″ 2017 with the same issue!
I have a MBP 13″ 2017 with the same issue!
I have them in the top right part of my screen of my 17″
I also have the problem about movable yellow discolor.
I have this problem on a 15″ MacBook Pro 2018 with touch bar
I’ve got two yellowish vertical lines around 1/2 inch thick on each side of my screen. It’s a Mac 15″ 2017, but less than two years old.
I took it to the Apple store yesterday and they quoted £670 to replace…
Just adding in my own anecdote here. I have NOT attempted to get my screen replaced, since I’m 90% certain I’m out of warranty right now. Mine is a MBP 2018; I’ve had it for a year and a half now and I noticed the orange smudges about 6 weeks or so ago. It started with one orange smudge in the lower left corner. And now it includes a lighter orange smudge in the shape of an alligator’s mouth in the center of the screen couple with lighter orange smudge all around the edge of the entire screen. It doesn’t seem to go away no matter what I do or how long I leave the device open. And I’m super relieved to hear I’m not alone with this. Hope this contributes something meaningful to your endeavor!
Hey folks! Adding my 2016 touchbar MBP to the list. It’s not quite as severe what has been documented here but it’s progressing pretty badly
Yeah I just opened up my laptop and noticed a yellowish spot in the bottom right hand corner of the screen. I’ve had this computer for less than 2 years now. Any idea what I should do???
Wow. Lot’s of people posting quite recently. I have the same issue, and has been the case for about a year on my 2017 Macbook Pro 15inch. I’ve taken it in to get inspected (for the keyboard as well, because we all know that’s screwed) and the guy was pretty intrigued. He said that he had heard of this happening, but had never seen it in the flesh. Unfortunately, he was not willing to get it fixed for free and so I have as yet not sent it in to get replaced for the ~£400 that it will cost. I’ve also brought this up with two other support staff, as well as having it escalated to a Senior Engineer who claimed they cannot investigate my issue because I bought the laptop via my company. Insane.
I just recently started getting light orange discoloration on the left side of my 2018 MBP with touch bar! Initially it was just a dot in the bottom left corner, but now its a line all the way down the entire left side of the screen.
+1
MacBook 15 2016 with touch bar. Have the same issue. Yellow spots are migrating to the different areas of the screen 🙁
would be nice if we could use a recall from Apple towards this issue.
I’ve been seeing these orange discolouration blotches on the screen of my *Apple MacBook Pro 15″ 2017 Touch Bar*I dropped by the Genius Bar at the Apple Store in Covent Garden yesterday. It’s out of warranty; all they could offer is a screen replacement at a cost of roughly £600 to me. Which is no good whatsoever.I asked if this was a ‘known issue’. I was told ‘no’ and that if it were to become a known issue (and were listed as such according to the Apple website) I would be able to reclaim the repair cost. Not at all happy with this service/”resolution”. Clearly it is a known issue experience by many, and they’re not acknowledging it.
Yep, I just approved another 60 comments today including yours. It’s an issue.
Happens to mine. 1000 repair on a 3yr old computer. I am a CS student at a #1 CS school, same thing happens with all of our machines.
My MacBook Pro (15-inch, 2017) shows the same symptoms since 6 months or so. (The email …@logcode.com below is valid)
Same issue, bottom left of screen.
Gey greg, regarding your “200306 – Maybe we’re F@*ked…” post, mike is right. I just called apple support, and not only do they not care about online efforts, the support rep said that they also don’t care much about apple’s own discussion forums. What they do care about are case IDs. The more cases that are open, the more they would consider a repair program. So I just opened mine (101040328084) and everyone should, too. At least in Canada, it’s as easy as going to the apple website, entering your phone number and they will call you (without any wait time). Then you’ll receive a case ID in your email, along with the case description. Speaking of which, make sure that the description of your case is accurate, because I had to call in and have them correct it, so that they don’t dismiss it for some other issue. Furthermore, you can also call again once in a while to make sure that your case stays open, because it automatically closes every 30 days.
Thanks so much for sharing this. Totally agree. It seems the only way we can be heard is opening cases so lets all do that.
happened to my 15in 2016 mbp
I just got this issue this morning. 2016 MacBook Pro with Touch Bar. I haven’t had it long enough to see if it moves, but it’s definitely similar in color as the images here. I don’t want to have to pay for this repair when I never damaged my computer.
Hello everybody,
I have the same issue … yellow stains moving all around my screen. Unfortunately my guarantee just ended a few months ago, I hope that Apple will take into account this problem as a production problem, because it’s not a matter of isolated cases..
Having this same issues as of today — mine is in lower left corner of screen. SO disheartening and frustrating as a designer and photographer to deal with color issues is a deal breaker.
Hi Mr. Samborski. I am using a 2017 15″ MacBook Pro with touchbar for work. Today I noticed this error on the left side of the screen. Really bummed about this and not what I expect from an expensive laptop being less than two years old.
I just experienced this today during the Pandemic with no Apple Store open.
This is kind of sad, but I realized this problem last fall and went to Apple for advice on it. I changed bags to transport it to the store and when I arrived the spots were gone. I had taken photos, and when I showed it to one of the Apple associates, they claimed that it was my backpack’s fault for applying too much pressure on the screen(actually makes some sense). In recent months, it has gotten worse, but I have gotten pretty good at managing the blotches. Unfortunately, she is no longer under warranty, and therefore we are living with this character orange/red. MY HOT TIP: Instead of putting your laptop in my book-bag as the normal portrait/vertical way, orient it horizontal and it minimizes the pressure on the liquid display. Not ideal, but it has helped me– also tote bags, but that’s not good for your spine probably (2018 Macbook w/TouchDisplay)
I have a same problem. frequently to the left side and sometimes to the other side.
Just found you through a google search. My orange spot appeared on the lower right corner of my 15″ 2017 Macbook Pro with touch bar fairly recently – so add me to the list. It doesn’t seem to be causing other issues and hopefully the screen itself is not compromised to the point where it will fail. Unfortunately, I do not have Apple care on this one. Good luck to all of you!
hi there
I have a same issue, and 2018 Macbook retina pro version.
Blue and orange spots are on the display
I found it recently but a few years ago, free the term of guarantee is over
i don’t know what to do it for this…
+1 to the list – sadly… 🙁
You can add another 2018 MBP (no touch bar) model to the list. Mine appeared in the lower left corner, above the ‘hot spot’ of the usb-c charger. Don’t know if it’s heat related, but it sure is annoying… Hope it won’t get worse (it’s about an inch in diameter).
yes sir just had the same issue!
Is that only Mac problem? Can anyone saw it on the other notebook? Overheating is too silly reason to raise an issue. Closed MacBook should’t work and it can’t be overheated in my backpack. May be we shall email Apple all together at the same time? 🙂 Then they obviously pay attention to this problem or our emails at least 🙂
I had the same issue last year on my 2016 13″ mbp. Even though my mac’s warranty was expired, the screen has been replaced for free at an Apple authorised service provider.
My 3 grand 2017 15 inch MacBook Pro had this problem as well. Please let me know what they can do to help us out on this issue.
I have the same Issue with MacBook Pro 15″ Touch Bar Late 2016, and my display was replaced two times, but not by apple, but by a very nice Apple certified Store in Germany. All three Displays have the Same problems, just after less than a year the orange spots appears. Sometimes stronger, sometimes less, but since two weeks the Spots appear everyday. The Spots starts to appear in fall / Winter with less temperature, bit they also appear in Summer. Im now living with it, but in terms of price, this is something what should not happened, clearly not three times in a row.
I use my macbook by connecting it to a monitor and power cable almost all day, and since doing so this, the problem of spots has started to occur.
Hi Greg, having exactly the same problem on my mbp 15″ 2018. Sometimes it appears as an orange blop and sometimes as an orange bar somewhere on my screen and it seems to move around during the day due to gravity. Also the rest of the screen has a non-uniform orange hue to it, especially around the edges. It started appearing just a couple of weeks after the warranty expired. My boss has the same problem. I will probably go to the apple store sometime, since I also need them to get my butterfly keyboard issues fixed…, so I’ll hear what they say. Thanks for creating this page by the way, happy to hear I’m not the only one and that it’s probably not my fault!
Glad it could help. Gonna update with my fix story soon.
This happened to my screen again. This is the second time this has happened.
Orange spots appeared on the top left corner on my 2016 macbook pro 15″
2018 13″ MBP and I’ve just noticed the same orange coloring happening on my screen.
Got the same screen orange spots.
I thought I was nuts
Same issue with MBP 2017 2.3 GHZ without a touch bar. I draw on my mbp so the color is important and this is killing me.. I’m too broke to buy another one cuz I’m a student
I’m also facing the similar problem…I have a Macbook Pro 15″ 2017 model… Any updates on this matter? I already did the survey as I think it might help a lot of people like me. Hope we get a free replacement/refund….
Hi ! This is a message from Hong Kong. My MBP 15” 2018 and my friend’s MBP 15″ 2017 got the same problems. We both got yellowish spots on the screen, the staff from the genius bar told us it costs around HKD4500(USD 580) for repairing.
My MacBook Pro has the same exact issue down the left side of the screen. Just appeared overnight. This is quite frustrating!
I just noticed the orange tint on the left side of the screen today. I have a MacBook Pro 2017 non-touch bar. They need to fix this for free!
Hey there. Tadey Premusic here… I have noticed slight yellow marks on my screen of 2017 MBP with TB also. But yellow marks are slight and always at the same place. Despite that there was maybe just one time issue that my MBP didn’t went to sleep when it was in a case and in a backpack. Despite I got this issue not seeping with my office Asus laptop and it has never showed any yellow marks on the screen.
I though this is because I have a protection screen on my MBP screen and I have peel it off, but yellow marks are there… on the screen.
So what is there we can do?
2017 MBP 15 w/ touch bar
Same issue here. Out of nowhere one day the screen had orange strips along the vertical edges coming out of my backpack. Now the issue isn’t as obvious but there is a general outer ring of orange tint on the screen, not to the point the screen is dysfunctional, but certainly noticeable and annoying considering it is a $3,000 *top of the line* device. My keyboard is fucked as well. And I’ve had enough of it that I got the new 16′ MBP, which just came today but already has a couple tiny faulty spots on the keyboard panel aluminum… brand new!!! smh (but that is a separate issue)
This gen of MBP has been such a disappointment overall, and wayyyyyy below my expectations. My previous 2010 15 MBP has been going 10 years strong with customized upgrades!!! and still reliable. Now Apple does all it can to discourage users from DIY fixing and upgrades. What a damn shame. I also cannot tell you how many times i had to go back and retype parts of my post bc my damn keyboard has stuck keystrokes.
What a horrible product.
Yep my keyboard was becoming a major pain too. They replaced it today.
I’ve been experiencing this yellow/orange blotch on my screen for months as well.
Hi!
MBP 16” 2019
Used it only for a couple of months, small orange spot appeared on the top a bit to the left from the camera. Doesnt seem to move, but its frustrating
I have a Macbook Pro 15 2018 and I started facing the same issue, 2 yellowish areas from the top of the screen until the bottom, like thick lines on the left and on the right where the monitor touches the speakers when it is closed. During the past few days I also noticed an area on the bottom left of the screen becoming more yellow. This looks like a heating issue probably caused when you close the screen and the laptop is hot. The areas where the monitor when closed touches the aluminium case are yellowish while the areas that touch the keyboard remain ok. I don’t have a guarantee so I’ll try to keep the monitor open as long as possible.
I have the same problem
I have the same issue just started today, this really sucks, 2017 15″ , hope apple do something about this.
I have the same issue, so frustrated
I have a same problem (2018 macbook touch pro). OMG
Having the same problem too. It’s very annoying for me because I often work in graphic design. I went to Apple Genius Bar twice but the Apple technicians all failed to identify the issue and only asked me if I would pay for a replacement.
Just opened my macbook today and found the dreaded yellow orange discoloration issue on the right side of my screen. NOT HAPPY!
My macbook has also started to have this issue 2017 MBP, which is well out of warranty. Has anyone in Australia had luck getting a replacement from mac?
Have the same issue with a Macbook pro 15″ late 2016.. I’m a photographer and it’s hard to work with.. 🙁 .. Apple store is closed atm due to the COVID but i think they’ll not change the screen for free..
I have been noticing the same thing about mine! mine usually is on the sides and on the bottom as kind of lines, but lately I have noticed that it is literally a circle all around the edges like a light orange vignette effect on my screen. I have the Macbook Pro 15 inch 2018 with touchbar. It only started happening within the last year or so, I had never noticed it before then. I have always had a case on my computer and always carry it in a padded case anytime I take it anywhere. I hope it’s not too expensive to fix! I want to be able to trade it in in the future for an upgraded computer but if there are any issues with screens they will only give you like $60 for each “damaged” computer.
I have a MBP 13″ 2017 Touch Bar and just got my orange spot in the exact same spot as your spot on your first post. I used my laptop the night before and it was fine, put it in my backpack laptop sleeve like I have done thousands of times. It was not hot when I put it in. I then removed it 12 hours later and it has the spot.
I feel I have had the worst luck dealing with apple. I remember when they were purposefully throttling performance on the iPhone 6 to preserve battery life. My battery was dying every 2 hours but I postponed getting it replaced because I was gonna upgrade to the iPhone X in 2 months because I believed the phones processors had gotten worse. Of course a couple weeks after I buy the iPhone X they release that my phone would have started working better had I just replaced the battery.
And this is why I swear I’m done with Apple on my next machine purchase…
Just had the orange spot appear in the bottom right of my screen and it is very frustrating. I have only had this mac a couple of years and have worked hard to take good care of it.
me too!
I have the same problem and i bought it from japan which is MBP 15”,2018, it always appears when I use it for a long time , sometimes just open the MBP.
My orange discoloration has appeared quite recently. I first really noticed this morning. Both the left and right sides of my screen are now discolored.
Hello Greg, I got the same problem. Orange spot on the left bottom of the screen. Hope that apple will acknowledge this problem.
13″ Macbook Air, 2014 just started a purple and orange spot bottom right of my screen. no warranty but I am kinda freaking out since I’ve started working from home and greatly rely on my computer. Also there is a white ring directly center that matches up with the apple logo that faintly shows on my screen. I cary my laptop around for school in a case.
Hi, I have the same issues with this yellowish fields and on location for me as a photographer the screen became useless
This has happened to mine as well!
I just discovered an orange spot today on the bottom right corner — MacBook Pro (15-inch, 2016)
For what it’s worth, here’s one more instance. Elliptical range spot about 1.5cm wide by 1cm high juts appeared in the bottom left hand corner of may MacBook Pro (2017 with touch bar). It was asleep in my backpack for about 30 minutes, a couple of hours ago.
Similar issue on 2016 MacBook Pro 15″ Touch Bar. The splotches on the screen are more a blue tint for me, they appear in the same place all the time but they do not have a particular shape to them, more a random cloud of blue tint.
The machine itself was purchased towards the end of life for the model in June 2017 and has not been used extensively, until I took ownership of it from a former colleague around 3 months ago (its a company laptop).
I have the same problem as well. MBP 15″ 2017 with Touch Bar.
Yellow blotches all along the left side. I guess no more colour grading for me…
Thank you for this site! Got the orange blotch in the lower left of the screen this morning. It went away by the afternoon. Since it is still under Applecare I’m getting screen replaced. My main gripes from day 1 have been the horrific battery life and keyboard. I have a 2017 15″ MBP with Touchbar.
I feel you. When I brought my screen in for the spots I told them my keyboard was acting up too. I actually just got my macbook back today and typing on this new keyboard I can’t believe how long I tolerated the old one. After just a few years of use no feedback at all from the keys and double inputs along with wrong key strokes all the time. You could blow on it and it would type. Maddening. When they were in there they noticed my battery was swelling too! Luckily all was replaced just 20 days from the end of my 3 year apple care period.
+1
Same problem here on a MBP 2017 13″, purchased in Sweden 2018. It comes and goes, but now when I opened the computer the yellow/orange staining is more extensive than ever, with irregular vertical lines at the sides and some faint irregular shapes across the middle.
Many yellow and purple discolorations on my MacBook Pro 15″ 2018 under 3-year Apple Care. Just received a 830 € repair estimate as “I would be the one responsible for applying an immense amount of pressure on the screen”. Bullshit.
Hello, I have a MacBook pro 2017 without touch bar – today the orange discolouration appeared out of nowhere.
Hello Greg, sadly i have to report that my screen has the problem since today. Nothing happend, just put it in my backpack (100% power), drive home, eat something, 2 hours after that, 40% power remaining, hot MBP 17 touchbar. 😐
Same issue with orange smudges appearing and I also have the 15″ macbook pro with touchbar
I have this problem too! im so frustrated. I cant even go in because apple is closed!
I have this problem with my computer as well, this and a double space issue.
Yo– This is 100% the case for me.
Hello! Please add me to the list of complaints!! I have been super careful with this computer so I know this is more likely the fault of Apple. It is weird to me that they will fix this issue for the 2016 MacBook Pro but not the 2018, which are very similar in technology.
Thank you for raising the voiceIm experiencing the orange smudge on the lower leftside on the screen, mine is MBP 2016 15″. It seems that the Macbook screen is not designed well for the purpose of using with external display. Gotta save a budget to replace a new screen in a couple of few months
2017 MBP W/ TOUCHBAR HAS ORANGE SPOT ON TOP LEFT CORNER
Hi, I have the same problem with my 2018 MacBook Pro i9, 32gb, 1tb…
It’s a shame that a 5k machine’s hardware fail to function properly. Thank you Greg for all the work you are doing! Because I work in graphic design that issue is making me lose confidence that the LCD displays colours properly…
Thanks!
Hi everyone!
I had my 2018 Macbook Pro 17″ working perfectly… for 7 month.
It at first started of with problems on the usb-c ports only 3 moth after I bought it. File transfers would be interrupted at random times and also the screen would show streaks, colored boxes and colors would completely fall apart in the low end (also sometimes no response on touchbar). So they repaired the MB for 1/3rd of the price for a new MB because they did not only change the monitor but also logic board and the cards for the usb-c ports. (Apple seams to be easy on their margins if thats a repair thats still cheaper than a replacement) The replacement took 2 weeks due to missing parts and didn’t solve the transfer problems.
In the following 9 months I brought the MB in for 7 repair requests, changed the boards for the usb-c ports 3 times and (because with every change they put in a new keyboard – I so had to eventually get a bad one) changed the key board and touch bar. At the time the problems occurred I was no longer able to purchase the extended warrenty and also I didn’t choose to get into the business program that would grant me a replacement during repairs. 1.5 months total I could not use my MB during the first year…
When I brought in the MB for the last try just before the warrenty expired one good soul apple store employee opened up and told me about his fight with the same problem that started with the first mac he bought with usb-c. He admitted they could so far not fix the problem and the only workaround is to copy from drives to servers with another operating system (this proved to be right).
At that point, over the warrenty and having lost tons of time and client money waiting for repairs, I gave up and just used the workarounds and got like this a perfectly working MB… until one month ago when a orange vignette startet to form at the edges of my screen. For a week now I also got the spots. Well nothing more to say here.
Apple for professional work has proven to be a waste of money instead of an investment. I’m now just going to add the 700.- a replacement screen would cost to my budget for a computer of another brand.
thanks for reading this.
Hey got this problem a month ago. Now I am trying to fix it via warrenty statement in germany. Wish me luck
Hi, I had the same issue on my Macbook pro 2017 Touchbar after almost 2 years. I sent it to costumer service, and they changed the screen.
Me too… black spots on to of screen. I do not know what to do. Apple has oriented to bring my two years used Macbook Pro 15″ to repair Center and basically pay for whatever it takes to repair it. This is not right. This is a design flaw. Not fair Apple…
Hello , I have a 2016 15 inch with touch bar…. and orange spots on screen. Have had the screen and keyboard replaced (for free) a year ago but new screen now has orange spots!
After 3 years my 2017 15″ Macbook Pro with touchbar has developed a discoloured orange and yellow spot; currently along the right bottom side of my screen. I’m so disappointed especially since this laptop has spent most of its life closed on the desk of my office connected to external displays!
Same issue on my 2017 15″ MacBook Pro. It’s more than frustrating that Apple doesn’t care about its customers having paid huge amounts of money for failing screens and only reluctantly addressed the keyboard issues.
Same problem. Had keyboard and screen fixed before 1 y was up but problem resurfaced just after it was 3 years old. I tend to keep my Macs for 6 years before replacing them. My original 2004 Powerbook still works.
I bought my macbook for two years. I found orange spots on the screen a few days ago. Apple employees told me that repairs cost 20,000 yuan. After the next day, the screen condition became more serious and there were large blue spots and orange spots. The spots may even move, so I went to Apple to inquire again. They suggested that I connect to an external screen, saying that this is a natural aging phenomenon of the screen, which is a very bad experience.
i have had the spots show up in the upper corners a few times before. They always seem to go away. Now I have them all along the bottom edge as well.
I am having exactly the same problem as described here. I always put the laptop into a laptop case, and then into the backpack, so I have been always extremely careful. However, I realised sometimes that when I closed the laptop and took it from the case the laptop was not in sleep mode as I would assume. So it was clear the the extreme overheat, which may have caused the problem that I am having as well. I do not think it was because of pressure .. because I have been always careful in regards to that.But I have exactly the same problem, I have the orange spots, they disappear and appear again from one place to another, it’s really strange.
I fully agree that the main goal of a laptop is to be portable and it should be resistant to additional pressures and/or overheat caused by their own system. It is ridiculous, moreover it is frustrating to see these symptoms to appear only after the warranty has expired 😀
No more comments. Ah, on top of that my laptop is the one with a faulty keyboard as well 😀 such expensive computer with such basic problems.
I have the same issue, started about 4 months ago.
I lived with this on my Macbook Pro 2017 for about two years. Orange marks on bottom right and sometimes would move to left. I decided to book in to the Apple store to complain about another issue (battery). While there I complained about the screen and the Apple tech said ‘you should of purchased Apple care’. I was fuming and told him so basically your saying Apple products are not fit for purchase after 1st year. I then told him I wanted to make a claim under the European Warranty (items have to be fit for purpose for 5 years or so). He looked surprised then said it wouldn’t be an issue if I had logged the fault within two years. So I repeated his statement saying Apple would fix it free of charge if I complained about it. He said yes!!!!! So I said I had complained about it. He was dumbfounded and mumbled something, then looked at his iPad. To my surprise he found an online complaint I had made two years. He then said I guess we have to replace it then. Long story short Macbook was booked in and I collected it today, new screen replaced FOC. If you live in Europe claim using the European Warranty. If you live in the UK you need to do it now as we leave the EU in Jan 2021.
Really good to know, thanks for the helpful info on how to find a solution in the EU. I’ll share this on my next update.
I have a MacBook Pro 15″ 2017 model. Today I started getting orange marks on the left of my screen. One that is about 2x1cm and a fuzzy shady line above that starting to show up the screen. Ok so I worked this work laptop hard for 3 years but I never expected the screen to do this. I feel relieved that it is a work laptop – but upset for anyone who has had to shell out on one of these computers to discover this issue with any support. For these people I do not think it’s fair. My question is could I trust another MacBook. Was this an issue that has been repaired in newer models?
Yes. I took my 2018 MacBook pro out of its protective case after a five hour road trip and when I opened it up there was a yellow spot at the lower right hand corner of the screen. It’s really irritating. I’ve also had overheating issues with this computer before and had to have the sensors beneath the keyboard replaced.
I bought this laptop when I first started college in hopes it would be able to last me several years to come, however, these spots and discoloration have become such a nuisance. All-around this laptop is just not the best for even doing school work and research like a normal person and I find people who ask me about the spots will not be buying an Apple laptop due to how inconsistent this laptop is for doing/viewing anything. Please publish a recall for the screen of this laptop.
My 2016 MBP with touchbar just got this spot for the first time this morning. I’ve used it daily since purchasing in November 2016 and have never seen anything like this before but it matches one of the images on this page EXACTLY. I used it until falling asleep last, night laid it on my desk, and out of nowhere this morning, it appeared. After reading this page I’m not extremely dismayed and just said, it’s been a HORRIBLE week, to say the least and this is really icing on the cake… to spend this much money for a machine that just will have this defect until the day I get another, really disappointing.
Hello everyone, 2020 has been bad and now I got my bottom-left-corner-orange spot as well on my 2017 MacBook Pro Needless to say I didn’t hit it or drop it. I contacted Apple since my gurantee expire and I have no Apple care and obviously, there is no thing they can do. Hopefully they will do a recall some time on the future.
Hi, Just send my MBP with the discoloration issue. The tech lady informed me that it due to old aged!!! She told me that there a lot of discoloration and ith will cost me Singapore dollar $186 to replace the screen and advise me against as my MBP is late 2011 model. Best is hooked up with external screen.
I have the same issues. The corner of my screen have orange spots.
Having this issue aswell. And I know another person in my class with a MBP who is experiencing the same issue. Really disappointed with Apple. I’ve had a lot of trouble with my last 2 Macs and apples lacks of customer service around these issues is really frustrating. I can’t say that my next laptop will be a Mac.
This is so annoying! This issue has been impacting me for two years now! I appreciate you organizing everything to try to get some sort of solution and go directly to Apple.
I have same problems with my Macbook pro (13″ 2016 touch bar
Have had this happen on my work 2016 touchbar macbook pro. Apple have quoted around £700 to fix it!! Since its a company laptop and not covered by consumer rights. I have a monitor to work with so work will not pay for the repair and unless apple do a repair program will just have to live with it 🙁
My 2018 15″ MBP is showing a single yellow dotat the top edge of the screen just above the wi fi symbol. This is new occurrence and is annoying. My fear is that it is a portent of things to come.
Having the same issue, was quoted 600 for the repair in store. Ridiculous considering that my 2010 iMac lasted 7 years and still going strong. But a brand new 2017 MBP with Touchbar is failing after 3 years. Did anybody resolve this issue since?
This is also happening to me !
Just discovered this today on my 2017 MBP 15 inch with touch bar 🙁
Hi Greg! I just got my fist spot today. Wow.. I’m dismayed after spending around $7K on this machine. Only had it a couple of years.
Same Issue, started working after a trip (MacBook Pro was in a padded bag with a sleeve), then had an orange mark in the left corner of the screen
Apple store replaced the screen free (one year before). Unfortunately, this new screen already have yellow spots.
My daughter just noticed the orange discoloration today. She has a 2017 mbp. It was never dropped and it wouldn’t have been around heat. She uses this for college and was hoping to use it through her teaching career cause everyone said it will last 10+ years. Smh. Spent alot of money on this laptop and it’s out of warranty. Seems to me this should be a recall issue.
Mine has exactly the described problem… Since it was almost new…
Mine does this too!
I also have this problem.
Sadly, I have the same issue. It started with blue vs yellow white light, barely noticeable, — right after the screen was replaced with oleophobic program. First I thought it was some dirt, but then the “stains” got more pronounced, I tried to clean the screen, but realised it is actually a screen defect. It became worse over time with yellow stains like on your screenshots after some traveling in backpack. I believe there was never any overheating that could have caused it, it is just a screen defect. Sadly I noticed it only after warranty expired. I still like Apple, but I am pretty sure this is a bad marketing for them. I don’t want to pay $600 for screen replacement, so the screen is still bad. A lot of people asks me about screen, I tell them my story and this is clearly Apple’s fault (at least for not addressing this).
Hi! I’m having the same problems with my MacBook Pro 2018 15inch screen. Started a year after purchasing. Warranty has expired, I paid 800 dollars to fix it. Today a little more than a year after my reparation it happened again. The yellow spots came back after a short train ride in a backpack. Apple really need to take care of this. I’m not sure I’m going Mac again after 10 years with apple.
Man, you are the hero of MacBook users to help us f**k the unfair treatment of the strongest company of the world
Wish I could do more – at least we have data!
I dont know if my previous comment was send, because after comment post, it show some error page. So, I got MBP 2018 with touchbar. I noticed blue spot in center o my screen. I work with graphics and photo. Now Im unable to set correct white balance. Most noticible is spot on white or white gray background. My 1 year warranty is off, so only option for me is to pay for display replacement… and after that, this issue will be back in few months… 🙁 im soooo frustated
Just wanted to say I’m having this exact problem with my Mac book pro touch bar 15 inch, purchased form apple December 2018, warranty is surely done, hope they do a recall.
I’ve unfortunately encountered a similar issue.. I put my laptop in my bag while I ate lunch, and when I returned to the library the first thing I noticed when taking my laptop out was how hot it was. I opened the laptop and now have the same issue – orange/brown spot on my screen. I’m a medical student, and I rely on this MacBook heavily. I can’t explain how frustrating this is!! (2017 MBP Touch Bar)
2017 MacBook Pro W/touchbar experiencing the same orange blotch after spending most its life in a backpack /laptop sleeve
Hello there!
I had one year ago exactly the same issue. At he beginning appeared just some small spots but then, they became bigger until they reached almost the whole screen. In the apple store they changed me the screen but under the “ staingate” issue in order to change it without any cost although it was not the real issue….but it was the only way to have the screen changed without any cost…. I have a MBP 15” 2017
Yellow translucent spot on top right corner of screen just started appearing always there. MacBook Pro 2019 model purchased mid 2020.
This exact same problem just started happening this week on my MacBook Pro 2016 (the same exact one as the 2017 but without the touch bar). I would be glad to join the lawsuit!!!
Having this issue too – read the whole thing and it sounds like an *interesting* journey to say the least. Thank you for doing this so that I know it isn’t my fault lol 🙂
I have recently started to experience this problem with my 2016 15″ MBP. It makes me exhausted to be honest.
I’ve been having issues with yellow patches on mac screens dating back to my 2007 iMac. My previous 2015 15″ MBP had yellow tinting, got the screen replaced but it had the same issue. I replaced it with this (barely used) 2016 model in 2018 and it had a beautifully white screen so it was a keeper. And now I’m back with the yellow patches again.
It’s just so frustrating. I can’t say that I’ve been putting a lot of pressure on it, and I rarely take it on the road really. I’ve also kept the heat down since I can’t stand the fan noise.
I have been really happy with Macs for the past 15 years except for all these screen issues. These are premium priced machines (mine was €3600) and one should not have to deal with things like this so long before the EOL of a product.
I have this problem, too! I have the 2016 15 in MacBook Pro with the touch-bar, and this problem showed up maybe a year into having the computer. I spilled coffee on my laptop back in the summer of 2019, got the screen replaced, and (a couple of months later) these annoying discolorations pop up again on the brand new screen. I’m a student and use my laptop extensively, sometimes storing it in a backpack and sometimes leaving it on my desk. The discoloration is at the edges of my laptop and is most evident when I have a light colored window running. It’s disappointing that it happened to me a second time with a completely new screen. I used to own the 13 inch MBP without any sort of Touch Bar, and that computer worked like a dream for the years that I had it. Now I regret this Touch Bar business; is it the culprit? It sure seems so.
I have same issues. Top and bottom.
I don’t know why it couldn’t be issue.
I have this problem as well this month. This yellow spot showed half year ago, but it shows now again.
I first discovered this post back in early 2019 when my online search for a fix began. I have MacBook Pro (15-inch, 2017) purchased in mid-2018, and in early 2019, the orange/yellow discoloration began. At first, it appeared on the left edge of my computer screen. I thought this was an issue that I had caused myself. The next day, I got to work and when I opened my laptop, it was no longer on the left side but instead on the opposite side. I thought this was unusual and this is when my online search began. I stumbled across this website back when there was a petition going on collecting names and information of other apple users with a similar situation. I do not understand why the orange discoloration on my screen continues to move. Sometimes it only appears on the bottom left or right corner, other times it appears along the entire left side, right side, or bottom of the screen where the laptop folds. However, one place it has never appeared is along the top of the screen. Whenever the discoloration relocates to a new position on the screen, the previous places go back to normal as nothing happened, and when it moves again, the spot where it was just at goes back to normal.
This is bizarre and I have no idea what is causing this. This should DEFINATELY be something fixed at apple’s expense and not the user’s.
Please… if ANYONE discovers a solution where I do not have to pay for it, let me know!
Kylenetics@gmail.com
Thank you Greg for all the time and energy you placed into recording and informing every single one of us who managed to cross your page.
Many thanks for the support. I hope you and everyone else can use this page to help get the support you all deserve.
My goodness, I also encountered this upset problem today, my computer is a 17-inch 15-inch
I have this issue too! Used to go away fairly quickly but now it is near-constant. The orange spots seem to move from the left side to the lower right and back again. It is incredibly frustrating to come on here and see that this is a recurring problem for MULTIPLE people. What the heck Apple! Also, now my ‘e’ key is constantly typing double every time I use it out out of NO WHEREE <— (example). Not like my typing changed in a day….. My college MacBook lasted for 5 years with no issues (2007-2012) while taking pretty poor care of it to be honest as an 18-22 year would…. and since then, every new apple laptop has only last 2 maybe 3 years AT BEST with much more conscientious caree. it’s insane for the amount of money these machines cost!
Hi Greg, I’ve been following your website for about 1.5 years now since first seeing this issue with my 2017 15in macbook pro and was pretty frustrated that Apple did not do a quality program for this issue. To add on top, my laptop also started showing battery issues and typing duplicate on certain keys (most notably the ‘u’ key). As a programmer who spends most of the day typing code, the laptop became quite annoying to use sometimes. Just like you, being a professional meant that I could not be without my laptop for more than 1 day so I put off going to the store for as long as possible.
However, just this past week, I finally found some downtime and decided to try my luck with the Apple store next to my house. I was greeted by some very nice gentleman who took time to listen to my issues. I first mentioned how my battery wouldn’t hold charge and that I knew Apple has a “Quality program” for the ’17-18 macbooks which suffer from this issue. I also mentioned how there is a yellow stain on my monitor and some keys are typing duplicate characters. He looked at the body of my macbook (which was pristine and showed no signs of drops or mistreatment) and immediately agreed that it is a defect and he even confessed that “these macbooks have nothing but issues”. He said he will try to see if he can get everything covered under a quality program even though I did not have Apple care or any other sort of warranty.
He then took a closer look at my display and found some imprints from the keyboard on the display (something that I hadn’t even noticed). He also noticed some minor staining of the display. With this new evidence, he told me that I should not worry and he will have Apple replace the entire Top case (which includes battery, keyboard, touchbar, and touchpad) under the battery/keyboard program and the display under the keyboard imprints/stain quality program.
It took about 3 days to get my laptop back (dropped off Thursday, picked up Monday) and I was overall very pleased with the service. I recommend everyone who has this issue to try and get their display replaced under the staingate or the keyboard imprints quality programs. As the apple tech said to me “this is not your exact issue but it is issue-adjacent”.
Good luck everyone.
Really glad to hear you had your issue resolved. Thanks for sharing. They replaced the exact same things on mine when I brought it in during my final days of Apple care, the battery was bloating and keyboard issues. New screen and top case for me too. I’ve since sold the machine and am now on a 2021 MPB 14″ and I can’t tell you how happy I am to have to old keyboard back. Feels amazing. Once again for all those reading:
“I recommend everyone who has this issue to try and get their display replaced under the staingate or the keyboard imprints quality programs. As the apple tech said to me “this is not your exact issue but it is issue-adjacent”.
Good luck everyone. “
I have an orange spot that just started showing up today which I’ve never seen before and came across this site. Thank you for helping organize all these cases and tracking your journey. I plan to reach out to apple to see what they can do about this, no apple care. I have a 2017 Macbook Pro with Touchbar. Crazy how many MBP users are having the same issue….
I have the same issue and have to learn to live with it. Mine is Macbook Pro 15inch 2016
It appears that this may be a dying blog page, BUT just wanted to say having the same problem. Orange discoloration on the edges that sometimes goes away and seems to be worse if it’s been in my backpack. Mine is a 13 inch 2019 macbook pro so clearly apple is not getting the message because each new generation of mbp has the same problem #bummer
My MacBook Pro was purchased in 2018 November. Just noticed the orange spot showing up today. Laptop travels with me between uni and home in a backpack and has a cover on it.
Same issue for me: Yellow or red color around the edges of the screen. Mine is 15 inch MBP bought in 2018.
A blue stain appeared on the screen of my 2018 MacBook Pro. The warranty expired about one month ago ’cause I bought it in 2019. Many people are having the same issue. Is it normal for a 3000€ computer to break like this after two years, plus the well known keyboard problems? It seems that reparation would cost 800€. I won’t spend all these money and I won’t buy an Apple computer anymore if this is their quality and support.
Just started having the same issue with the yellow/orange color in the bottom right corner. Comes and goes but for the most part is there and slowly getting worse. Hoping enough people report this that it can get traction and Apple looks to fix this known issue. Thanks for doing the legwork and sharing your story!
Hi all, same issue here, MBP 15” mid-2017, bought early 2018, applecare+ just expired this february, issue first came up last week. very disappointing for a notebook of >$4000. I already had the top case replaced last year (on warranty) because the E key was falling off…
Same problem for my MacBook Pro 15 2017 (bought in 2018). They said they won’t change my screen for free, asking me to pay 800 euros to repair it.
I’m very disappointed, it’s such an expensive machine, it can’t be true!
This exact thing happened to me today for first time, orange stain in the bottom left side, still there. I have a MacBook Pro 15 Retina Touch Bar. WhenI saw it for first time, I was scared to death. But I came across this page after reading another one that claims that this always happens when the laptop is kept in a bag in vertical position for its transport. Fun fact, I never NEVER carry my laptop in bags, always in a tote bag, what a causality that today I did for first time, and look what happened….wtf!! I have to say that also the keyboard of this model is defected too, the dust is getting inside all the time, the letters get blocked completely or type double…..since the very beginning my A letter faded out, and the T broke because I had to press it topo hard to being able to make it work. Totally disappoint after I spent more than 2500€ in a computer. I am graphic designer and I love apple system, but this it’s a shame and not a good user experience, I am shaking already if I have to bring my laptop to repair and the money they would ask for it. Apple should take care of this as the product is obviously defected!!!
same is happening to kinda upset but I don’t have apple care or money so I’ve gotta live with it lol
i have the same situation
2017 Macbook Pro no touchbar. Bought certified refurbished, most definitely expired Applecare. Used 7 weeks and just noticed the large yellow blotch on the bottom right corner, and overall lighter blotches across the screen. Due to covid, my computer and I do not leave the house. It has never been put in a bag, it has never stayed on after it has been closed, and never ever has it been hot to the touch when closing it. I noticed this specifically because my 2008 Macbook pro, which lasted until 2015, was always quite hot. I don’t personally think it is a heat issue, I think its a gravity issue, and a lousy display. Spoke to Apple chat, and they told me that the screen could be coming apart, and if that was the case it would be fixed for free due to defect, if not I would have to pay for a new screen, which I will not do. Especially considering it would cost the same amount as the computer when I bought it. Will first go through computer vendor, and will attempt a return. If that doesn’t work, I’ll attempt the certified repair, which unfortunately is 96 miles round trip from my house. The closest Apple store is 140 miles round trip. It seems people have had varied results on getting the screen replaced for free. Maybe I should have just bought a windows computer from walmart for $200.
Hey! I have the same issue! Discolouration comes and go on different sides of the screen mostly on the left. MBP 15″ 2017. Thanks for doing this!
Hello Greg,
Are there any news on the issue? I had a few of these spots within the past 3 months on my Macbook Pro 15″ 2017. They appeared and disappeared without me being able to make assumptions about the origin.
Now I had by Macbook in repair just a week ago and got the keyboard replaced (stuck key issue). After the repair the orange spots became like an “L” shape covering the full left side and the bottom similar to your pictures.
I had already asked at the Genius Bar about the issue and they just offered me to replace the screen for slightly less than 800 €. Which seems to me like a bad joke. The Macbook is not even 3 years old and replacing a screen for 800 € is something I consider quite an impudent proposition. Especially when the keyboard was just replaced for almost the same value (for now on warranty but well).
It was my first Macbook ever and I like to work with it. But especially for photography and video editing these discolouration spots are a deal breaker…
Well I guess it’s time to wake up and accept the reality that a notebook needs to be written off the book in less than 2 years.
That however is quite a claim if it costs 3600+ €….
I’ve had two or three lawyers reach out but in the end nothing has ever come of it. Apparently companies like Apple are allowed to have a certain failure rate and if they produce a couple million machines and 1 percent, 20,000, are having this issue it could be considered “normal”. At least that’s how it was explained to me 🙁
Hello! I am having the same issue!! I have a large orange spot at the bottom right hand of my new MacBook Pro screen! Mine looks exactly like one of the photos above. A few days a week I travel with it in my NorthFace backpack, in a protected pouch. I would love to get my screen fix or this issue to be resolved. Thank you so much
I’m so late but my 13″ 2017 mackbook pro also has the orange splotch :/ very annoying, usually appears after I drive home from school (probably overheats in the car)
I have a 2019 15-inch which has been fine until I opened it this morning to find a big orange spot in the bottom left corner. So I googled the issue and found this page. I’ve never had this issue before and was hoping I’d get a couple more years out of this Macbook. I’m out of warranty and not oiptimistic Apple is going to fix this, but I figure I’ll give it a shot.
hey i have the same problem, can someone let me know to fix it please!!
Same issue here. MacBook Pro 2018 15″.
Usually the spot went away after a few hours of it being inactive but now its permanent.
Warranty expired and no AppleCare.
Hi! I also noticed this discolorations on my Mac but i thought it’s just a single problem and now i see that a lot of people are having this issue.My warranty time just finished and i surely don’t have 700€ to spend for this! Do you know how i could solve this?
Just showed up on my macbook, same story as others
I have the same problem! Bought an Macbook 15″ mid 2018, have taken perfectly care of and now i got theese yellow spots.
Had the same issue. Apple is replacing screen (not under warranty) – said test results indicated a display issue. Judgment call – $700 for repair of screen or $3000 for new MBP
Same problem here: orange spots on the whole left side of the display. Becoming worser and worser
I have a MBP 15″ 2018 model with Touch Bar
Just noticed this on my 2017 model today on the lower left and my applecare is expired :'(
I’ll have to look into this but for now at least it’s in the lower left and out of the way. I’m a UX designer so this will be very annoying for me if it starts to migrate around and affect my ability to see colors and such. Thanks for sharing your experience!
my MacBook Pro（2017 15-inch）has the same problem
I has same issue
Hi, Yes this has just happened to me I have a MacBook Pro (15-inch, 2018).
Snap, same issue with orange/yellow discolouring down the left side of my screen, Macbook Pro 2017. This is a £3800 laptop and it is not ok that Apple are not taking responsibility for this. It is clearly a common issue and one that they should be fixing. Huge thanks for creative this blog, lets hope Apple take notice!
I use the macbook pro for video production. These yellow spots are very annoying.
My 2018 Macbook pro is on its third screen and all have exhibited this problem.
yup mine has this too! bottom bar heavy on left side.
Mine has the same issue, bottom bar heavy on the left
I’m from China. My Macbook Pro 15 inch 2017 was bought in 2018 June. The same problem occured in 2021. I need to pay 3700RMB (about 580 dollars) for replacing the screen.
II have the same issues with a MacBook Pro (15-inch, 2018). Orange spots appear on the screen and move with time, affected by gravity and heat. Now out of warranty, apple service in Zurich (CH) proposed to replacement for a fee, they say they know the problem, but that it is not a hardware defect.
The same issue, got a Mac Pro 15″ in 2018 right before college (no apple care) — orange spots started appearing around 2 years ago? I know they wouldn’t believe it’s not my fault because I too have signs of usage on my computer and there is a small crack where it says Macbook on the bottom of the screen.
Also having the double letter sticky key situation.
The right hand side of my 15″ 2017 Mac Book Pro screen has the orange spot, sometime bigger, sometimes smaller, but always present. Started about 2 months ago, Let me know. Thanks
I have the same problem, an orange spot on the screen, now it disappeared, but I fear it will be back. I have a Macbook Pro 15″, 2016, but the previous owner had the screen changed in assistance for another problem.
I have got the same problem. The orange color appeared first on the bottom left of the screen and it now moves to any lowest side depending on how the laptop was stored in the backpack. MacBook Pro 13″ 2018
Yeah today i opened my laptop and it has just appeared on the top left of my screen, exactly as described above, I am not sure what to do, i am using a 2017 MacBook pro 13inch no touchbar.
Hi there, I have the same problem. My MBP 15” 2016 started with blue cloud in the middle of screen and now I have the same problem with orange dots color move around with gravity. So what can we do ? Many thank Greg
My MacBook pro 2017 has the same orange splotches! It always seems to happen if it’s left “standing up” (left in the backpack). I don’t have warranty and don’t want to pay for a new screen.
definitely should have a screen insurance for the problem of Mac screen turning orange. it is just impossible to prevent the computer from nobbing by stuff in my bag.
Same issue on my screen. 2017 Mac Pro 15 inch display.
MBP 15′ 2017 it just started happening
I have same problem, I think this is a design fault
Same issue with my 2017 MBP with touch bar. Is there any hope with a class action suit?
Same problem for me. MacBook Pro (15-inch, 2018). in May 2021 these discoloration floating spots have appeared, for the first time. Apple Customer Care doesn’t recognize the issue: they say that I’ve damaged the screen with a hi pressure. But the discoloration as you know is floating, not always in the same point. It depends from the position of the screen.
I have blue blotches on the LCD of my MacBook Pro 2016 15″. This is the second screen that has had blue stains.
I have the same problem with my MPB of 2017 15′, it’s a bad experience
Woke up today with the same issue. Literally closed my computer and plugged it in last night and it was fine, woke up today and now it’s got the orange blotch stretching the entire left side of my screen.
Same happened to me about 9 months ago now – every time I take my MacBook Pro (15″ 2018) somewhere is has the orange smear. As long as I don’t move my MacBook and keep it flat, nothing happens. Doesn’t work obviously, I need to travel and take my MacBook. First time I had an Apple device showing defects…how to proceed?
I got the same problem after one year of usage. Mine is MacBook Pro (2017) 15inch and my speakers also keeps breaking down. Third time already. Since it’s out of warranty, Apple refused to replace it for free even though the engineers don’t know what caused the issue and cannot guarantee it won’t happen again. The customer service even hanged out my phone without my consent. very rude and intimidating!!
macbook pro，The same problem, orange will change. Is there a solution? The maintenance cost is very high. Does anyone organize rights protection?
Its my first mbp and thats it….2017 15inch, was purchased for my mom at the very beginning. She didnt want it so I took it to replace my old thinkpad. Experiece was good until I found this. I guess I’ll just turn back to my decades old thinkpad which has its screen running perfectly… Good job, Cook!
Hello. This is the same issue I have on my MacBook Pro (15-inch, 2017). The strange screen discoloration moves depending the MacBook position and started about one year ago when the warranty extension was just expired.
Hello! I looked this article up because my 2017 MacBook Pro(piece of shit computer btw) now has orange splotches across the screen. The first time I noticed it was about two months ago, as I am in college and use this computer quite often. The splotches were vertical on the left and right hands of the screen, and also on the bottom. I asked Apple about it and they basically told me to fuck myself(they told me I needed to buy a new computer, I AM IN COLLEGE I DO NOT HAVE $1500 I BARELY HAVE $5). so here I am stuck with this computer in which the orange spots spread/become worse with time. Looking to see if anyone could help or got help after having similar issues. Thanks!!
Hey guys,
Thanks, Greg, for collecting the evidence and providing us a channel for communication. Just today I noticed the same issue. Normally, my MacBook Pro (late 2017 model) just rests on my table all the time and it is protected against the sun. Only rarely do I take it with me into town during the day. This time, I had stowed away my laptop in my backpack for 3 days and so it was resting vertically for about 70 hours. As I opened it and booted it, I immediately noticed orangey-yellowish smears in the lower left corner and along the left side of the screen. I can push the spots away locally by pressing on the screen.
I bought this MacBook Pro in Germany with a regular 2 year-warranty. I have the thing for 4 years now so even AppleCare wouldn’t have helped. Thanks to Phil and Ian I will look into the the 6 year (???) European Warranty for hardware fitness for purpose. Never heard of such a thing. I only knew that in Europe the legal minimum manufacturer’s warranty is (a meagre) 2 years instead of the (plain ridiculous) 1 year term in North America.
As an aside, I’ve also been having issues with the butterfly keyboard for years now, and I know about the recall. It has already been looked at once when it was still in warranty, this time I will complain and have it repaired/replaced.
Best regards
Thanks for the support and I’m very happy that people can come here and discover they’re not alone and use tips from others to help get the repairs they deserve. I’ve since moved onto a newer MBP and am so happy to be ride of that damned butterfly keyboard. Switching over felt great immediately and when I had to go back to my old laptop after a month to get some files I wanted to throw it out the window with that lifeless keyboard.
Same here. Answer to questions abcde is no.
hi, i have the same problem, macbook pro 2019, 15-inch, touchbar
Hi, i have the same problem, macbook pro 2019 touch bar, i9, 15-inch
MacBook Pro (15-inch, 2016), was working fine yesterday, and then an orange spot appears on screen in the lower left corner this morning. Was looking for solution and found this page
Have same issue. About 3 months ago my MBP 2018 touchbar.
My 2018 MacBook Pro with Touch Bar has an orange smudge in the bottom right hand corner. Just appeared a few day ago. Any updates on the problem since or what can be done now to fix it?
So hello from 2022, I have the same issue with monitor but it still is not that visible as on your pictures. I offten use a darker theme so I was not aware, how and where it started. I thing best way to prevent it is to let mack book cool befor puting it in to backpack. Mine macbook pro is 2018 15″ model with touchbar.
Same problem here. 2017 15″ MacBook Pro w/TouchBar. I bought this MacBook about 8 months ago used. It was in great condition and just sat on my desk as I have 2 other MBP’s that I use and a Mac desktop. I thought about selling this one as I don’t use it so I turned it on one day and Voila! now I have migrating orange splotches, definitely affected by gravity. Depending which orientation my laptop is being stored the splotches move to the bottom of the screen. No apple care or extended warranty. Looks like the only fix is screen replacement but I am afraid it will happen again. I don’t want to spend 1K on repair only to happen again. =(
Yes, Me too, Fuck Apple.
Hey, same exact issue on my 2018 MBP with touchbar. Previously the discolouration has been light, today it seems to have kicked it up a gear for no particular reason and appears as an angry orange scorch in the lower-right corner of the display. As a Graphic Designer I sorta depend on a good quality display so this is… er, frustrating.
I paid a premium for the little bit of fruit on the lid, but despite their best-in-class reputation this is now my third Apple laptop, and third with some sort of manufacturing defect (first a dodgy logic board, then a half-baked butterfly keyboard, now the orange spot of doom). When will I learn?
I’m pretty particular about how I handle my laptop so I know it hasn’t been dropped or knocked or anything, and the issue tends to show up after the lid has been closed for some time. I figured the sleep mode was failing causing it to overheat, but wasn’t sure what I could do about it as I’m only using the device as intended.
Anyway, thanks for setting this forum up. We don’t have Apple stores in NZ where I live, so this is kinda my biggest hope for some kind of resolution. Cheers, and good luck.
Macbook Pro 15-inch 2018 (Model a1990). A couple of years ago, when the laptop was only two years old, I started having yellow spots on my screen which would fluctuate in intensity and appear/disappear at various parts of the screen, never the centre though. Since then this has settled into a constant, yellow “vignette” around the whole screen about 2 -3inches thick at any point, in addition to a large spot more towards the centre at 11 O’clock form the centre. Have not had any accidental damage to the screen itself nor subjected it to water, heat, or any other obvious red flags. This is a defective product, and I bought my Macbook to use for photo-editing, video-editing, and graphics design for crying out loud, how can I do this with a discoloured screen?????
Hi, I see that your problems are with MacBooks. I have had two iPad pros in the last 6 years and both of them had and have the same problem that you all are experiencing with the MacBook Pro. It happened on both just as my warrantees ran out. Apple says this is an isolated problem. I say that’s balderdash. The chance of me having two iPad Pros with the same “ isolated “ problem. The fix, replace the screen. I don’t want to pay several hundred dollars on a 3 year old iPad. Do you know of any Apple customers with IPad pros that are having the same issue? The iPad Pro is so great for my purposes. I wish apple would step up and take care of these issues. These computers are not cheap. And I own all apple products, an iPad, a IPhone and a mini desktop. I love how easy it is to integrate them and I don’t want to switch to another tablet, it just doesn’t make sense. I think I should get more than 3 years out of a 1600 dollar tablet.
I’m experiencing this same issue! I have an orangey splotch in the bottom left of my display. I have not yet looked into replacing the screen, but it’s extremely distracting to have. I’ve only had this laptop since 2019, so it’s sad that it’s seemingly deteriorating already.
Hi Greg, are you solved the problem with orange smudge screen MacBook Pro?
Hello Greg, how are you? I have the MacBook Pro 15 mid 2019, i9, 16gb ram, 512storage, with the same problem. Did you or someone who has already left comments here get any apple repair warranty?
im sorry this didn’t work out – im having this issue with my 2017 15″ Touch Bar MBP but I guess ill just live with it until it dies and then start again with a new one. I appreciate my laptop will be 5 in June but its still disappointing.
I’m a Video taker from Italy. This morning I wake up and open my MacBook Pro and noticed a strange spot on the top left corner. I have a MacBook Pro 2017 Touch Bar
Hello
i have the same identical issues for my MBP 15″ 2017 Touch Bar.
Today going into work I opened my Mac and a yellow spot was on the top left corner of my screen. I hope it get away by itself, because this Mac was bought from second hand and also I cannot afford 800€ of reparation. If you have some advice plz tell me I’m desperate
same here
Hi there, I have the same issue with MacBook Pro 15″ 2017. It started just after my warranty end. I got this computer in July 2018 and the warranty end in the during the Covid-19 pandemic. I am sure this is a manufactural fault. I had several try to fix with Apple service but no solution. This Touch Bar design is totally because of that they totally change the design and we have to live with that. It doesn’t worth to pay to change the screen for F******* MacBook Pro anymore. I think I will never buy Mac again.
I have a MBP 2016 with touch screen. First macbook ever and to be honest, a lot of issues with it. I have had 2 repairs already. 1 was reasonable, because of water damage. But another ons replaced the motherboard when a screw had gotten loose and caused a short circuit. this was 2 years ago. And now suddenly i have these yellow marks on my screen after i took the laptop out of my backpack.
i hawe the same problem with bad screen MacBook Pro (15-inch, 2016)
Yeah, my 2017 started doing this this week. Gravity affects it. Astonishing that my old 2012 MacBook Pro is doing better than this 2017 one. I’ve reported it and logged it at apple, not that I think it will help
My 2017 MBP just started doing this on the bottom left corner. I had just used it 3 hours ago and it was totally fine.
I found this page as I have this exact problem on a HP laptop. A Envy x360 13″ laptop. The exact same discoloured splotches, the migration down the side, the moving to the other side. Exactly the same issue, and it is carried in a well protected laptop bag each day. Of course HP have denied the warranty claim and sent a repair estimate of $900. Obviously I will not be paying it.
I have exactly the same issue on a 2023 HP Envy x360 laptop. The same discolouted spots, the same migration of the spots, they move sides, down the side, etc. Of course HP have denied a warranty claim, because HP are corrupt when it comes to warranty. I will be lodging a formal complaint with our countries agencies (who previously fined them a few million).
Hi, I have a 2016 MacBook Pro with an intel i7, 16GB RAM and a terabyte of storage. This orange fluid has been in the screen for the last 3 or so years, and is affected by the orientation of the laptop (gravity). It heats up too much too frequently (I don’t know whether all 2016 MBPs have this, or it’s just mine), but the amount of heat never seems to affect the fluid. Apple refuses to take it for a trade in citing “display issues”, which were caused by them in the first place! It has never experienced a heavy fall, and I have always used it only at home, though it has been in my bag for ~4 flights. Hope to get some inputs on this from the community, especially about the heat. Thanks in advance!